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National Accounts

When you have facilities all over Canada, managing your life safety systems can be a tall order. Add in the possibility of unique local code requirements and site-specific needs, and the job becomes even more daunting.

Troy Life & Fire Safety has the expertise to design, install, inspect, service, repair, and monitor virtually every aspect of your life safety systems. This means you can enjoy the convenience and economies of scale that come from dealing with one vendor. We have national representation, so no matter where your facilities are located, we have feet on the ground where you need them most. You’ll breathe easier knowing that all of your life safety systems are fully compliant and running at peak operating condition.

Troy Life & Fire Safety Ltd. is proud to be an Edwards National Partner in Canada.

By gaining access to a wide range of leading-edge Edwards products, the partnership will enable Troy Life & Fire Safety Ltd. to grow its business across Canada while better serving its valued customer base, from coast to coast.

We are a member of the Canadian Fire Alarm Association, whose mission is to maximize the use and effectiveness of fire alarm systems in the protection of life and property in Canada.

Visit the CFAA Web site

We are a member of CASA (Canadian Automatic Sprinkler Association), whose mission is to extend the benefits of automatic fire sprinklers to all Canadians, where we work, live and play.

Visit the CASA Web site

What We Offer

Our flexible and comprehensive offering can be tailored to suit your needs.

Everything You Need

National representation
Single source provider: design, installation, inspection, service, repairs, monitoring and retrofits
Reliable trouble-shooting and quick response times
Reliability and insurability
Emergency service coverage (with national coverage)
Manufacturer trained, certified alarm technicians & certified sprinkler fitters
Industry experience

Preventive Maintenance

Troy will manage your preventive maintenance concerns:
- Full scope of work
- Inspection schedule
- Fire & Life Safety (FLS) reports and quotations
Reporting (ﬁnancial/FLS assets)
Our platform speeds up the documentation process and ensures you get one communication with all the information you need!
We look after recurring maintenance items and account monitoring

Focused On You

Continually developing our team
Seek proactive and consistent approaches
Defined escalation procedures and approvals
Dedicated point of contact (administrative support)
Regular monitoring of activities
Collect and summarize detailed information
We’re EASY to work with!

Compliance

Troy will manage your multi-service schedule to ensure maximum code compliancy at all times
Quick turnaround for inspection documentation
Customized reporting and financial summaries
Monthly/quarterly reviews of Life & Fire Safety in your properties
Customized emergency responses for better defined escalation procedures/approvals

Monitoring

Audit monitoring for all facilities to identify cost savings and expose potential code compliancy issues
Opportunity to achieve significant cost savings by upgrading fire alarm monitoring equipment

Other Benefits

When possible, your staff can be guided through small issues by phone to minimize off-hour charges
Personnel dispatched only when required
Faster dispatch for true emergencies
Escalation monitored for compliance
Quick responses to requests
Dedicated notification procedures