Fire Alarm

Protecting people from the threat of fire is our strength. Our roots tie back to the original Edwards Canada Company formed in 1929. With that kind of legacy, it’s no surprise we’ve become one of Canada’s largest suppliers of Life and Fire Safety solutions. Rest assured, you’re in very experienced hands.

Our commitment to training is one more reason why thousands of customers count on us every day. Our team boasts 345 manufacturer-trained Fire Alarm Technicians in a talent pool of 1200 based in 28 offices across Canada. They provide top-notch service backed by a large inventory that includes fire products from Edwards Fire Life Safety, one of the most renowned brands in the industry.

Best in Class Service

Our Fire Alarm Technicians are monitored for technical competency by a Qualification, Training and Review (QTR) program.

To advance, Technicians must demonstrate the required level of skill and ability with a broad range of products. Skills and needs are assessed at least once a year. One-on-one instruction is provided on the job by a Supervisor, Group Leader or Senior Technician. Formal performance evaluations are completed every six months until the top level is achieved, and at least annually thereafter. Hands-on manufacturer training is provided for programming, troubleshooting and repair. Technicians must achieve a minimum proficiency level of 80% before receiving a programmers key.

In many provinces, our Fire Alarm Technicians are members of the Canadian Fire Alarm Association (CFAA) and they abide by CFAA and Authority Having Jurisdiction (AHJ) requirements. They complete annual training to maintain CFAA certification and ensure on-going technical competency.

Construction Engineers

Our fire alarm systems are designed to anticipate altered plans, so specification changes don't overtake the rate of construction. On-site modifications are possible because of minimal wiring requirements, construction-friendly terminations, reliable delivery of materials, and a simple and effective software program that allows users to take advantage of the fire alarm system's full capabilities.

Contractors

In new buildings and retrofits, deliveries are on-time and installation goes quickly. The modular fire alarm system response can be modified, often in minutes. Last minute changes are fast because of the ease of installation, electronic addressing, and the fire alarm control panel and device on-site programming capability.

Owners and Managers

You want your project completed on-time, on-budget, with reliable fire protection. With over 75 years in the Canadian life safety industry, we are uniquely positioned to help ensure your deadlines are met.

Safety Officers and Fire Marshals

A true network, our fire systems totally regenerate themselves in case of a problem. Each fire alarm control panel continually tests itself, even reporting when it needs cleaning. This makes it easier for you to keep up with changing safety regulations, perform checks and retrofits, and verify operation.

Troy Life & Fire Safety Ltd. is proud to be an Edwards National Partner in Canada.

By gaining access to a wide range of leading-edge Edwards products, the partnership will enable Troy Life & Fire Safety Ltd. to grow its business across Canada while better serving its valued customer base, from coast to coast.

We are a member of the Canadian Fire Alarm Association, whose mission is to maximize the use and effectiveness of fire alarm systems in the protection of life and property in Canada.

Visit the CFAA Web site

Edwards EST4 Networked Fire Safety Platform

This exciting flagship system from Edwards Fire Life Safety features a whole new network architecture that makes fire alarm, mass notification, and building integration easy to implement, quick to service, and secure in the face of today’s cyber threats.

Edwards EST4 demonstrates that form and function are inseparable elements of good system design, from its thoughtfully crafted interface to its advanced connectivity and extensive system capacity. It provides systems engineers with the tools they need to create projects that exceed expectations and have plenty of room to grow, all while respecting facility budgets and construction schedules.

Edwards EST4 Networked Fire Safety Platform

ConnectedSafety+

Edwards ConnectedSafety+ securely connects the EST4 intelligent fire and life safety system to the cloud, providing benefits such as immediate status changes, event, device history reporting, and valuable technical diagnostic information for more efficient service calls.

Building owners and maintenance personnel get detailed system reports, instant event notifications, and peace of mind, knowing their system can be accessed remotely by Troy-trained technicians and Edwards Global tech support as needed. Customers can access life safety data for all of their buildings from one convenient dashboard.

ConnectedSafety+

Edwards Genesis LED Series Notification

Genesis LED Series horns and LED strobes feature a sleek low-profile design and energy-efficient technology that makes them less expensive to install and operate. High performance LEDs translate into fewer circuits, power supplies and back-up power.

The Genesis LED Series devices from Edwards Fire Life Safety deliver a highly controlled and efficiently focused light distribution pattern resulting in lower current requirements.

Field-configurable light and sound output levels provide the flexibility that modern life safety projects demand, while the Genesis LED control protocol keeps multiple strobes on compatible NAC circuits synchronized well within ULC and NFPA code requirements.

Edwards Genesis LED Series Notification

Edwards Signature Optica Sets the Standard

The new Signature Optica smoke detectors by Edwards Fire Life Safety bring advanced optical sensing technology to a practical design that increases efficiency, saves installation time, cuts costs, and extends life safety and property protection capabilities. Continuous self-diagnostics ensure reliability over the long haul, while environmental compensation helps reduce maintenance costs.

Edwards Optica detectors were the first to receive certification to the UL standard for Fire Alarm Systems UL 268, 7th edition. New Optica detectors provide the best of all worlds with comprehensive life safety monitoring. The combination of optical smoke detection with rate-of-rise heat sensing technology provides efficient identification of smoldering fires, as well as fast flaming fires. 

Edwards Signature Optica Sets the Standard

ModuLaser by Edwards: For Challenging Applications

Edwards ModuLaser is a Modular Aspirating Smoke Detection system that offers scalable protection for challenging applications. Protect and annunciate any area within your facility with modular detector chambers that can be added where needed, reducing pipe runs and cost. ModuLaser is equipped with Edwards' patented ClassiFire™ that reduces oversensitivity issues, providing a reliable stable detection solution.

ModuLaser features zoned aspirating smoke detection using dedicated alarm relays, simplified installation thanks to aspirating pipe that enters from the top or bottom, easy pipe connection with quick-fit pipe adaptors, and more.

ModuLaser by Edwards: For Challenging Applications

Important Customer Notice

By March 31st, 2025, major carriers all over the world will shut down their 3G networks so they can repurpose the spectrum for more advanced tech like 4G LTE and 5G.

Your fire alarm monitoring systems will require to be upgraded to remain operational, and we can help. Our team of life safety experts can provide upgrade options.

We can replace your 3G hardware with new 4G compatible hardware, and testing will be completed as per ULC guidelines with no changes to your installed fire alarm system.

Let's stay connected and protected. Contact us to learn more.

Important Customer Notice

Construction Engineers

Our fire alarm systems are designed to anticipate altered plans, so specification changes don't overtake the rate of construction. On-site modifications are possible because of minimal wiring requirements, construction-friendly terminations, reliable delivery of materials, and a simple and effective software program that allows users to take advantage of the fire alarm system's full capabilities.

Contractors

In new buildings and retrofits, deliveries are on-time and installation goes quickly. Last minute site changes are fast because of the ease of installation, electronic addressing, and the fire alarm control panel and device on-site programming capability.

Owners and Managers

You want your project completed on-time, on-budget, with reliable fire protection. With over 75 years in the Canadian life safety industry, we are uniquely positioned to help ensure your deadlines are met.

Safety Officers and Fire Marshals

A true network, our fire systems totally regenerate themselves in case of a problem. Each fire alarm control panel continually tests itself, even reporting when it needs cleaning. This makes it easier for you to keep up with changing safety regulations, perform checks and retrofits, and verify operation.

At Troy Life & Fire Safety, we strive to provide world-class service, product, quality and customer value.

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