Responsibilities:

• Assist in new account set-ups and roll out
• Provide on-going customer account support and monitors general account activities from invoicing to service calls to issue tracking
• Be responsible for day to day activities of preventive maintenance business across multiple service offices and customer portfolios nationally
• Establish, develop and maintain business relationships with internal and external customers
• Stay on top of daily communication with internal/external customers via phone and email
• Participate in analyzing accounts in order to develop more streamlined operational procedures
• Process and verify the accuracy of orders/contracts from customers utilizing the organization’s internal technology system(s) and customer’s service agreements
• Initiate and follow through to completion all required action for response to customer service requests including order changes, maintenance of order/customer information and files
• Communicate any recommended changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the department as a whole
• Be responsible for identifying/monitoring any quality issues and manage/maintain customer specific reporting on account activities
• Support, identify and manages customer expectations
• Complete investigation and follow through of any customer challenges with appropriate departments/personnel
• Perform various administrative duties as required

Qualifications:

• Minimum 3 years customer service experience
• Post-secondary education in Business Administration or a related field preferred
• Ability to multi-task and work independently
• Effective communicator with efficient organizational skills
• Experience with managing customer accounts in a complex environemnt 
• Knowledge of Microsoft Office (PowerPoint, Word, Excel and Outlook) & GP would be an asset
• Highly motivated and proactive
• Bilingual in English and French preferred

Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program and apid sick days. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Ability to work remotely! Branch location will be based on the location of the ideal candidate!

Qualifications:

• Post-secondary education in Fire Protection Engineering & Technology or equivalent
• Experience in the field of fire protection design/sprinkler systems required; ideal candidate will have 3+ years experience
• NICET certification and/or have the ability to become certified.
• Working expertise of 3D modelling design software (e.g. Revit) is preferred
• Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

Key Responsibilities:

• Design, calculate, and stock list fire sprinkler projects in a construction environment.
• Work with a team of fire protection designers, reporting directly to the design team leader.
• Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability.
• Work within Autodesk Revit to recreate fire protection design for 3D modeling.
• Develop finished building models and drawings from general conceptual information and design notes.
• Work with senior drafting and design team to create 3D models.
• Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports.
• Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
• Verify that all deliverables meet NFPA standards and local ordinance

Nature & Scope

• Prime objective is to assist fire division in all administrative tasks associated with the day-to-day operation of the branch
• Scheduling fire service technicians for emergency service calls/repairs as requests arise
• Coordinating with preferred subcontractors
• Assist in invoicing
• Strive to maintain the highest level of customer service excellence
• Process all documents with accuracy and efficiency
• Field request from customers for service calls
• Contact customers to pre-arrange services
• Other administrative tasks as required

Qualifications

• Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
• Experience scheduling or coordinating service personnel will be considered a strong asset
• Ability to adjust to constantly changing priorities
• Strong organizational skills
• Good Customer Service skills
• 2-year diploma in secretarial/administration or business program or equivalent work experience preferred
• Industry Experience Preferred
• Previous experience in contracting service scheduling

The Sprinkler Service Supervisor will be responsible for performing the following duties:

• Provide technical management of the branch sprinkler service operations.
• Management support for Contract jobs in the Thunder Bay area
• Ensure sprinkler division staff are adhering to company policies and procedures.
• Review all sprinkler inspection reports and quote all sprinkler deficiencies.
• Complete sprinkler inventory management within the branch.
• Other supervisory duties as required. 

Experience & Qualifications

• Post Secondary Education in Fire Protection Engineering or equivalent education in fire protection field, and/or CoFQ as a Sprinkler Journeyman
• Minimum 5 years' experience in fire protection field
• Estimating and supervisory experience considered an asset
• Valid Driver’s License and Clear Driver’s Abstract

 Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle, comprehensive benefits program and paid sick days. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Responsibilities

• The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete fire alarm system programming
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area
• Strong PMA/ITM skills needed

Qualifications

• CFAA Certification is required
• Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
• Previous training/experience in fire alarm systems (5+ years)
• Proficient in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• Exceptional customer service skills and organizational skills

Why Work with Troy?

Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 790 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Troy provides services to a wide variety of facilities, including servicing the life safety systems for long term care centers. The successful candidate must be willing and able to work in these long term care facilities (including obtaining all necessary medical clearances).

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Responsibilities:

• Sell new service agreements on all company products and services.
• Maintain service contracts with existing customers.
• Establish relationships with purchasing influences while promoting the company’s services and products.
• Investigate and document competitive activity and trends.
• Develop knowledge of product, codes and standards.

Qualifications:

• Previous sales experience and/or sales training
• The ideal candidate will have demonstrated promotional skills
• Self-starter with evidence of prospecting experience or customer cold calling
• Must be willing to travel for customer calls
• Excellent interpersonal skills
• Knowledge of company products and services would be an asset but willing to train
• Ability to work independently
• Computer skills - Microsoft Office Suite
• Must possess a valid driver's license

What we offer:

• Competitive Salary
• Commission on sales and existing customer account management
• Company Leased Vehicle
• Sales incentive promotions
• Comprehensive benefit program, including retirement savings program and paid sick days
• A dynamic, fast-paced environment to grow your sales skills

Nature & Scope

• Receive and effectively handle telephone calls and office visitors
• Effective communication with clients, vendors, and colleagues
• Accountable for the shipments of interoffice, regular mail and Purolator mail for the Owen Sound Branch
• Pre-process employee expense reports using the factoring method for GST/HST/QST
• Complete office filing, shipping and receiving
• Complete bank deposits
• Strive to maintain the highest level of customer satisfaction
• Process all documents with accuracy and efficiency
• Property/building maintenance administration (contacting sub-contractors, ordering supplies, etc.)
• Other administrative tasks as required

Qualifications

• 2+ years in Office Administration
• Post Secondary Education in Business administration or a related field preferred
• Good communication and interpersonal skills
• Ability to prioritize tasks and effective time management skills
• Intermediate to Advanced skill level in Microsoft Office Suites programs; extensive experience with Excel required
• Experience with ERP systems and software considered an asset

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

The Troy Certified Service Technician (TCST) must be able to provide training to Preventive Maintenance Technicians (PMT and PMTII) as required.

NATURE AND SCOPE:

• Perform system verifications on all size projects
• Perform inspections and troubleshooting on all life safety systems
• Perform and assist in the preparation of system modifications
• Keep current through Company training with all applicable legislated codes and standards

QUALIFICATIONS/REQUIREMENTS:

• High School Diploma
• Two (2) year community college graduate in electronics, and/or journey level electrician, and/or four (4) years equivalent work experience
• Good communication skills
• Good computer skills
• Factory trained in Programming in Simplex 4100 and/or EST3 is required

**Applicants who do not meet the above listed qualification requirements may be considered based on their level of experience and knowledge for a related technician position**

The Warehouse Administrator is responsible for coordinating and administering shipping and receiving activities in the warehouse to ensure timely and accurate flow of products for internal and external customers; and providing customer service to both.

Key Responsibilities:

Reporting to the Branch Manager, the Warehouse Administrator responsibilities include, but are not limited to, the following:

• Keeping the warehouse fully stocked (pulling product from warehouse) while maintaining clean and tidy shelves
• Providing excellent, friendly customer service
• Do inventory counts or stock counts to keep inventory correct. Bring inventory corrections to Branch Manager
• Arrange couriers for pick-up of customer order
• Create and Receive PO’s and Transfer paperwork
• Create and update Work Orders as necessary
• Maintain Inventory control in ERP system
• Filling shelves with stock
• Pick customer orders and put into the pickup area for Technicians
• Go through reports and make sure all orders are accounted for
• Receiving customer feedback and escalating/resolving issues as required
• Follow all health and safety procedures
• Other duties as assigned.

Qualifications:

• Post-secondary diploma or the equivalent combination of education and experience
• Minimum 1 – 3 years’ experience in administration and/or customer service
• Experience operating a forklift is an asset
• Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
• Experience in ERP Systems and advanced computer ability an asset
• Industry experience is considered an asset
• Excellent attention to detail, customer service, time management and organizational skills is required
• Strong communication skills (both oral and written)
• Self-directed and self-motivated
• Ability to manage priorities
• We are looking for someone with positive interpersonal skills and an ability to work well in a team environment, as well as independently

Nature & Scope

• Prime objective is to assist the Manager in all administrative tasks associated with the day-to-day operation of the branch
• Coordination of inspections, repairs, and renovations while ensuring accuracy and efficiency in schedules of field staff.
• Processing and tracking work orders and associated invoices
• Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
• Checking staff expense claims and submitting to head office
• Responsible for keeping branch records for expenses and updating them accordingly
• Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
• Monitor and ensure inventory is received correctly based on requests sent for processing to Head Office. Follow up on all discrepancies
• Assist in preparation of quotes and proposals
• Strive to maintain the highest level of customer satisfaction
• Process all documents with accuracy and efficiency

Qualifications

• Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Coordination/Scheduling experience an asset
• 2 year diploma in business/office administration or equivalent work experience preferred
• 3-5 years of experience preferred

Responsibilities:

• Design, calculate and stock list fire sprinkler projects in a construction environment. Verify that all deliverables meet NFPA standards and local ordinance.
• Work with a team of fire protection designers, reporting directly to the design team leader.
• Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability.
• Assist in continuing and maintaining company best practices in coordination with national fire protection design team.

Qualifications:

• Post-secondary education in Fire Protection Engineering & Technology or equivalent.
• Knowledge of design layout, hydraulic calculations, stock listing and project management would be an asset.
• NICET certification and/or have the ability to become certified.
• Working expertise of AutoCAD and hydraulic calculations.
• Experience with HydraCAD is an asset.

Responsibilities

• The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

Qualifications

• CFAA Certification is required
• Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
• Previous training/experience in fire alarm systems (2+ years)
• Proficient in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• Exceptional customer service skills and organizational skills

Qualifications:

• Post-secondary education in Fire Protection Engineering & Technology or equivalent
• 3-5 years experience in the field of fire protection design, preferably with a Fire Protection Contractor
• NICET certification and/or have the ability to become certified
• Working expertise of 3D modelling design software (e.g. Revit) is preferred
• Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

Key Responsibilities:

• Design, listing, and project coordination of Fire Protection Systems
• Work with a team of fire protection designers, reporting directly to the design team leader
• Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability
• Work within Autodesk Revit to recreate fire protection design for 3D modeling
• Develop finished building models and drawings from general conceptual information and design notes
• Work with senior drafting and design team to create 3D models
• Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports
• Assist in continuing and maintaining company best practices in coordination with national fire protection design team
• Verify that all deliverables meet NFPA standards and local ordinance

Responsibilities:

• Assisting Fire Alarm Technicians with weekly, monthly, semi-annual and annual inspections as required
• Help with service work and repairs on fire alarm systems under the supervision of a CFAA Fire Alarm Technician
• Other duties as assigned

Qualifications:

• Desire to pursue or interest in Fire Alarm Technician work
• Must be a team player, willing to help others, and able come to work with a positive attitude.
• Strong communication skills
• Detail oriented
• Fire Alarm knowledge an asset
• Must be able to work Monday to Fridays - hours will vary dependent on the needs of the business

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Nature & Scope

• Responsible for all levels of accounts. Must have adequate sales and product knowledge in order to represent Troy Life & Fire Safety with customers in a professional manner.
• Responsible for securing PMA deficiencies and for ensuring the technical and pricing accuracy of such orders.
• Establish contact with purchasing influences as assigned or within the geographic territory and promote the sale of Troy's’ services and products.
• Promote and secure Deficiencies with profitability in mind.
• Generate a list of potential quotes and document competitive activity/trends to direct Manager as required.
• Provide technical support to inside staff and service technicians as required.
• Assist all other areas as required on a daily basis.

Qualifications

• Post Secondary education at a recognized institution in a Business program.
• Fire alarm product knowledge considered a strong asset
• Well developed customer relations, organization and communication skills.
• Valid Driver's License required

Why Work with Troy?

Troy Life & Fire Safety Ltd .is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 800 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy Life & Fire Safety Ltd. offers an excellent compensation package including a vehicle allowance, a comprehensive benefits program and paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

NATURE AND SCOPE:

• Perform PMA, verifications, repairs, modifications, troubleshooting, training and related duties as directed on all systems excluding the programming and verification of 4010 (networked),4100 systems, and all 4010 and larger networked systems

• Operate a laptop computer and download software to small microprocessor-based systems

• Make programming changes (excluding 4010 (networked),4100 systems, and all 4010 and larger networked systems)

• Perform other areas of work as required, i.e. emergency lighting, extinguishers, renovation, etc.

• Train entry level PMT service technicians and, where falling within the PMTII technician’s abilities, customers on the job site as requested

• Assist in other areas as assigned

Employees who are electricians may perform work that would normally be subcontracted to an electrician provided they are not expected to do work for which they cannot obtain a permit

QUALIFICATIONS/REQUIREMENTS:

• High School Diploma

• Two (2) year community college graduate in electronics, and/or equivalent work experience

• Good communication skills

• Good computer skills

Please note, if qualifications of applicants do not meet the above criteria, consideration will be made for candidates at the entry/PMT I
level and rate. If we receive applicants who exceed the above criteria, we may consider applicants at the TCST level/rate if they
meet the following criteria:

• The TCST must be able to provide training to PMT and PMTII technicians as required.
• Perform system verifications on all size projects.
• Perform inspections and troubleshooting on all life safety systems.
• Perform and assist in the preparation of system modifications.
• Keep current through Company training with all applicable legislated codes and standards.
• Must be able to program and verify life safety systems
• Factory trained in Programming in Simplex 4100 and/or EST3 is required

NATURE AND SCOPE:

• Perform PMA, verifications, repairs, modifications, troubleshooting, training and related duties as directed on all systems excluding the programming and verification of 4010 (networked),4100 systems, and all 4010 and larger networked systems
• Operate a laptop computer and download software to small microprocessor-based systems
• Make programming changes (excluding 4010 (networked),4100 systems, and all 4010 and larger networked systems)
• Perform other areas of work as required, i.e. emergency lighting, extinguishers, renovation, etc.
• Train entry level PMT service technicians and, where falling within the PMTII technician’s abilities, customers on the job site as requested
• Assist in other areas as assigned

Employees who are electricians may perform work that would normally be subcontracted to an electrician provided they are not expected to do work for which they cannot obtain a permit

 QUALIFICATIONS/REQUIREMENTS:

• High School Diploma
• Two (2) year community college graduate in electronics, and/or equivalent work experience
• Good communication skills
• Good computer skills 

Please note, if qualifications of applicants do not meet the above criteria, consideration will be made for candidates at the entry/PMT I
level and rate. If we receive applicants who exceed the above criteria, we may consider applicants at the TCST level/rate if they
meet the following criteria:

• The TCST must be able to provide training to PMT and PMTII technicians as required.
• Perform system verifications on all size projects.
• Perform inspections and troubleshooting on all life safety systems.
• Perform and assist in the preparation of system modifications.
• Keep current through Company training with all applicable legislated codes and standards.
• Must be able to program and verify life safety systems
• Factory trained in Programming in Simplex 4100 and/or EST3 is required

Responsibilities:

• Assist manager and sales team with administrative tasks associated with the day-to-day operation of the branch
• Assist in project coordination
• Assist with service coordination and serve as back-up as required
• Complete data management processes; filing and uploading documentation into ERP system
• Assisting with reports and quotes including distribution and uploading
• Assist with billing and invoicing processes
• Process all documents with accuracy and efficiency
• Field requests/inquiries from internal and external customers
• Other administrative tasks as required

Qualifications:

• Post-Secondary Education in Business Administration or related field; and/or 3 years' working experience in service or sales administration
• Ability to multi-task and be a versatile team member
• Ability to re-prioritize tasks and demonstrated strategic organizational skills
• Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
• Experience in ERP/Data Management/HRIS Systems and advanced computer ability considered a strong asset
• Industry experience in Fire and Life Safety considered and asset but not required

Job Tasks

• Service – Wet, dry, pre-action systems, small renovations that require modifications. Trouble shoot systems that are not in proper operation. Make applicable repairs
• Contracts – Install new systems in both retro and new builds. Coordinate with onsite trades, track and order material, follow track and report on safety procedures
• Inspection – Inspect, test all applicable systems (fire pumps, hydrants, different alarm valves and devices
• Maintain knowledge of codes and standards

Qualifications

• Certification as a Fire Protection Technician (specifically, Sprinkler/Standpoint System)
• Red Seal Journeyperson Sprinkler Fitter preferred
• Position is a unionized position
• Valid drivers license with clean abstract

Responsibilities

• Take direction from supervisors, coordinators, and/or support staff as defined by company policy
• Be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
• Ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

Qualifications

• Two years of community college in electronics is desired
• Minimum of 2 years' of previous training/experience as a fire alarm technician
• Proficiency in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• CFAA certification is a requirement
• Exceptional customer service skills
• Organizational skills
• Neat and accurate report writing

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Responsibilities

• Take direction from supervisors, coordinators, and/or support staff as defined by company policy
• Be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
• Ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

Qualifications

• Two years of community college in electronics is desired
• Minimum of 3 years' of previous training/experience as a fire alarm technician
• Proficiency in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• CFAA certification is a requirement
• Exceptional customer service skills
• Organizational skills
• Neat and accurate report writing

Responsibilities:

• Revise engineering drawings from red lines & markups received from the sales team
• Import PDFs, Excel Worksheets and embed OLE objects and x-references into AutoCAD
• Create Tables within AutoCAD and extract data as needed
• Clear flattened 3D Engineering drawings of unrequired building details (plumbing, HVAC, millwork, etc.)
• Export PDFs & DWFs for field verification and approval
• Complete and review work to ensure high level of accuracy

Required Skills/Qualifications:

• Experience in electrical line diagrams
• Experience in document control & data management systems
• Ability to work independently, manage assigned work and meet time sensitive deadlines
• Experience in life safety industry/technical fire alarm sales considered a strong asset
• Working knowledge of scaling, layers, viewports, line weight, external references & blocks
• Proficient Microsoft Office Programs, specifically Excel required

Minimum Qualifications:

• Minimum 5 years’ experience working within the Security Industry with Access Controls, CCTV, and Intrusion Systems
• Basic knowledge of network systems
• Electrical/Electronic Post-Secondary Education an Asset
• Valid driver's license with clean abstract
• Strong interpersonal skills, excellent written and verbal communication skills

This position could lead to supervisory duties dependent on qualifications and experience

Our Langley Branch is looking for a Warehouse and Inventory Associate to join their team!

Ideal Qualifications:

• Experience in inventory management processes
• Picking and Shipping Experience
• Experience with purchase 0rders and related processes
• Experience working in a shop and/or warehouse setting an asset
• Forklift Certification

Key Responsibilities:

• Full-cycle inventory management
• Shipping and receiving of fire safety products including delivery to sites
• Calibration and testing of equipment
• Purchase Ordering of specialty materials
• Completing monthly safety checks of shop

Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both .

Qualifications:

• Post-secondary education in Fire Protection Engineering & Technology or equivalent
• Experience in the field of fire protection design/sprinkler systems required; ideal candidate will have 3+ years experience
• NICET certification and/or have the ability to become certified.
• Working expertise of 3D modelling design software (e.g. Revit) is preferred
• Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

Key Responsibilities:

• Design, calculate, and stock list fire sprinkler projects in a construction environment.
• Work with a team of fire protection designers, reporting directly to the design team leader.
• Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability.
• Work within Autodesk Revit to recreate fire protection design for 3D modeling.
• Develop finished building models and drawings from general conceptual information and design notes.
• Work with senior drafting and design team to create 3D models.
• Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports.
• Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
• Verify that all deliverables meet NFPA standards and local ordinance

Are you a self-motivated Design Professional looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today!

Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Sprinkler Designer! In this role you will assist in producing drawings on a variety of buildings including commercial, residential, industrial and healthcare facilities.

Ability to work remotely!

Branch location will be based on the location of the ideal candidate!

Qualifications:

• Post-secondary education in Fire Protection Engineering & Technology or equivalent
• Experience in the field of fire protection design/sprinkler systems required; ideal candidate will have 3+ years experience
• NICET certification and/or have the ability to become certified.
• Working expertise of 3D modelling design software (e.g. Revit) is preferred
• Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

Key Responsibilities:

• Design, calculate, and stock list fire sprinkler projects in a construction environment.
• Work with a team of fire protection designers, reporting directly to the design team leader.
• Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability.
• Work within Autodesk Revit to recreate fire protection design for 3D modeling.
• Develop finished building models and drawings from general conceptual information and design notes.
• Work with senior drafting and design team to create 3D models.
• Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports.
• Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
• Verify that all deliverables meet NFPA standards and local ordinance

Qualifications:

• Post-secondary education in Fire Protection Engineering & Technology or equivalent
• Experience in the field of fire protection design/sprinkler systems required; ideal candidate will have 3+ years experience
• NICET certification and/or have the ability to become certified.
• Working expertise of 3D modelling design software (e.g. Revit) is preferred
• Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

Key Responsibilities:

• Design, calculate, and stock list fire sprinkler projects in a construction environment.
• Work with a team of fire protection designers, reporting directly to the design team leader.
• Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability.
• Work within Autodesk Revit to recreate fire protection design for 3D modeling.
• Develop finished building models and drawings from general conceptual information and design notes.
• Work with senior drafting and design team to create 3D models.
• Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports.
• Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
• Verify that all deliverables meet NFPA standards and local ordinance

Qualifications:

• Post-secondary education in Fire Protection Engineering & Technology or equivalent
• Experience in the field of fire protection design/sprinkler systems required; ideal candidate will have 3+ years experience
• NICET certification and/or have the ability to become certified.
• Working expertise of 3D modelling design software (e.g. Revit) is preferred
• Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

Key Responsibilities:

• Design, calculate, and stock list fire sprinkler projects in a construction environment.
• Work with a team of fire protection designers, reporting directly to the design team leader.
• Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability.
• Work within Autodesk Revit to recreate fire protection design for 3D modeling.
• Develop finished building models and drawings from general conceptual information and design notes.
• Work with senior drafting and design team to create 3D models.
• Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports.
• Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
• Verify that all deliverables meet NFPA standards and local ordinance

Nature & Scope

• Prime objective is to assist fire division in all administrative tasks associated with the day-to-day operation of the branch
• Scheduling fire service technicians for emergency service calls/repairs as requests arise
• Coordinating with preferred subcontractors
• Assist in invoicing
• Strive to maintain the highest level of customer service excellence
• Process all documents with accuracy and efficiency
• Field request from customers for service calls
• Contact customers to pre-arrange services
• Other administrative tasks as required

Qualifications

• Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
• Experience scheduling or coordinating service personnel will be considered a strong asset
• Ability to adjust to constantly changing priorities
• Strong organizational skills
• Good Customer Service skills
• 2 year diploma in secretarial/administration or business program or equivalent work experience preferred
• Industry Experience Preferred
• Previous experience in contracting service scheduling

Troy Life & Fire Safety Ltd.offers an excellent compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Responsibilities:

• Directly involved in estimating and project management
• Complete managerial duties relating to sprinkler system sales, project management of quoted service work, as well as deficiencies and spin-offs from inspection accounts.
• Ensure sprinkler division staff are adhering to company policies and procedures.
• Work closely with administrative team to ensure all required information is available to field staff and that required documents including invoicing and inventory transactions are completed efficiently and accurately.
• Work with field staff to ensure they have the training tools and information required to perform their duties safely and in accordance to company standards.
• Other supervisory duties as required.

Experience & Qualifications

• Post Secondary Education in Fire Protection Engineering or equivalent education in fire protection field, and/or CoFQ as a Sprinkler Journeyman
• 5+ years experience in fire protection field (Estimating and/or Project Management)
• Previous experience in a leadership role (Supervisor or Manager level experience)
• Valid Driver’s License and Clear Driver’s Abstract

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Our London, ON branch is currently looking for an experienced Fire Alarm Service Technician to join their team!

As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

Responsibilities

• The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

Qualifications

• CFAA Certification is required
• Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
• Previous training/experience in fire alarm systems (3+ years)
• Proficient in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• Exceptional customer service skills and organizational skills

Why Work with Troy?

Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 800 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Responsibilities

• The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

Qualifications

• CFAA Certification is required
• Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
• Previous training/experience in fire alarm systems (3+ years)
• Proficient in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• Exceptional customer service skills and organizational skills

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Qualifications:

• Desire to pursue or interest in Fire Alarm Technician work
• Must be a team player, willing to help others, and able come to work with a positive attitude.
• Strong communication skills
• Computer skills required
• Detail oriented
• Fire Alarm knowledge an asset but not required
• Opportunity for full-time hours!

Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Responsibilities

• The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

Qualifications

• CFAA Certification required
• Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
• 3-5 years previous training/experience in fire alarm systems
• Experience programming alarm systems (Edwards programming preferred)
• Proficient in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• Exceptional customer service skills and organizational skills

Why Work with Troy?

Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 800 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

The Sprinkler Service Manager will be responsible for performing the following duties:

• Provide technical management of the branch sprinkler service operations.
• Complete managerial duties relating to sprinkler system sales, project management of quoted service work, as well as deficiencies and spin-offs from inspection accounts.
• Ensure sprinkler division staff are adhering to company policies and procedures.
• Work closely with administrative team to ensure all required information is available to field staff and that required documents including invoicing and inventory transactions are completed efficiently and accurately.
• Work with field staff to ensure they have the training tools and information required to perform their duties safely and in accordance to company standards.
• Other supervisory duties as required.

Experience & Qualifications

• Post Secondary Education in Fire Protection Engineering or equivalent education in fire protection field, and/or CoFQ as a Sprinkler Journeyman
• 3 - 5 years experience in fire protection field
• Estimating, design, project management and/or service supervisory experience considered an asset
• Valid Driver’s License and Clear Driver’s Abstract

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Responsibilities

• The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

Qualifications

• CFAA Certification is required
• Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
• Previous training/experience in fire alarm systems (2 years)
• Proficient in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• Exceptional customer service skills and organizational skills

Why Work with Troy?

Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 750 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

The Troy Certified Service Technician (TCST) must be able to provide training to Preventive Maintenance Technicians (PMT and PMTII) as required.

NATURE AND SCOPE:

• Perform system verifications on all size projects.
• Perform inspections and troubleshooting on all life safety systems.
• Perform and assist in the preparation of system modifications.
• Keep current through Company training with all applicable legislated codes and standards.

QUALIFICATIONS/REQUIREMENTS:

• High School Diploma
• Two (2) year community college graduate in electronics, and/or journey level electrician, and/or four (4) years equivalent work experience
• Good communication skills
• Good computer skills
• Factory trained in Programming in Simplex 4100 and/or EST3 is required

Responsibilities:

• Preparing quotes for building owners, contractors, and tenders opportunities
• Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts;
• Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades; and
• Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
• Coordination of design, material, labour, subcontractors, and change orders

Qualifications:

• Post Secondary Diploma from Seneca in Fire Protection Engineering, or related field of study
• 3 - 5 years experience in design, installation, sales, or project management in Fire Protection
• Demonstrated organizational skills
• Ability to collaborate and work effectively within a team

Responsibilities

• The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area
• Strong PMA/ITM skills needed

Qualifications

• CFAA Certification is required
• Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
• Previous training/experience in fire alarm systems (3+ years)
• Proficient in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• Exceptional customer service skills and organizational skills

Troy provides services to a wide variety of facilities, including servicing the life safety systems for long term care centers. The successful candidate must be willing and able to work in these long term care facilities (including obtaining all necessary medical clearances).

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.