Responsibilities:

• Complete data management processes; filing and uploading documentation into ERP system
• Answering telephones effectively; field service calls and requests from customers with efficiency 
• Contacting customers to coordinate service/inspection visits of field staff; planning, updating, and managing daily, weekly, and yearly schedules
• Process invoicing/billings, office filings, shipping and receiving.
• Assisting with reports and quotes including distribution and uploading
• Other administrative tasks as required

Qualifications:

• Post-Secondary Education in Business Administration or related field; and/or 3 years' working experience
• Ability to prioritize tasks and be a versatile team member
• Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
• Experience in ERP/Data Management/HRIS Systems and advanced computer ability considered a strong asset
• Industry experience in Fire and Life Safety considered and asset but not required

Why work with Troy?

Troy offers an excellent compensation package including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

The Sprinkler Service Supervisor will be responsible for performing the following duties:

• Provide technical management of the branch sprinkler service operations.
• Complete supervisory duties relating to sprinkler system sales, project management of quoted service work, as well as deficiencies and spin-offs from inspection accounts.
• Ensure sprinkler division staff are adhering to company policies and procedures.
• Work closely with administrative team to ensure all required information is available to field staff and that required documents including invoicing and inventory transactions are completed efficiently and accurately.
• Work with field staff to ensure they have the training tools and information required to perform their duties safely and in accordance to company standards.
• Other supervisory duties as required.

Experience & Qualifications

• Post Secondary Education in Fire Protection Engineering or equivalent education in fire protection field, and/or CoFQ as a Sprinkler Journeyman
• 3 - 5 years experience in fire protection field
• Estimating, design, project management and/or service supervisory experience considered an asset
• Valid Driver’s License and Clear Driver’s Abstract

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

The Sprinkler Service Supervisor will be responsible for performing the following duties:

• Provide technical management of the branch sprinkler service operations.
• Management support for Contract jobs in the Thunder Bay area
• Ensure sprinkler division staff are adhering to company policies and procedures.
• Review all sprinkler inspection reports and quote all sprinkler deficiencies.
• Complete sprinkler inventory management within the branch.
• Other supervisory duties as required. 

Experience & Qualifications

• Post Secondary Education in Fire Protection Engineering or equivalent education in fire protection field, and/or CoFQ as a Sprinkler Journeyman
• Minimum 5 years experience in fire protection field
• Estimating and supervisory experience considered an asset
• Valid Driver’s License and Clear Driver’s Abstract

 Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Duties:

• The successful candidate will ensure that the highest standards of system reliability and customer satisfaction are met
• Inspect and verify annually fire alarm systems
• Ensure compliance of alarm systems in accordance with ULC codes and standards of Quebec
• Conduct appropriate reports based on inspections and modifications to the fire alarm system
• Propose recommendations based on current standards
• Be willing and bale to be available participate in on-call rotation; answer emergency service calls as needed

Criteria:

• Post-Secondary Education in Fire Protection Engineering, Electronics, or equivalent
• CFAA Certification preferred or ability to obtain certification within 1 year of employment 

What We Offer

• We offer a competitive remuneration package, including salary (based on experience), retirement savings contribution, benefits, cell phone, and vehicle
• Troy Life & Fire Safety Ltd. offers a tuition reimbursement program for technicians to assist with obtaining CFAA certification

Emplois:

• Inspecter et vérifier anuellement les systèmes d'alarme incendie
• Assurer la conformité des systèmes d'alarme incendie conformément à la norme ULC-S536 et ULC-S537
• Effectuer des rapports incendies des inspections et des modifications du système d'alarme incendie
• Noter des recommandations ou lacunes à partir d’inspection incendie basé sur les normes ULC
• Être disponible pour répondre aux appels de service

Critère de l’employé recherché:

• Bon service à la clientèle
• La capacité de parler et d'écrire en français et en anglais est un atout.
• Posséder un permis de conduire valide
• Avoir un bon sens de l'organisation et suivre les règles de santé et de sécurité
• Avoir une certification CFAA ou être prêt à obtenir la certification CFAA dans les 2 ans suivant la date de début
• * La formation en usine serait un atout considérable *

Ce que nous offrons

• Nous offrons un salaire compétitif, y compris le salaire (basé sur l'expérience), la contribution à l'épargne-retraite, les avantages, le téléphone cellulaire et le véhicule.
• Troy offre un programme de remboursement des frais de scolarité pour les techniciens afin d'obtenir l'obtention de la certification CFAA

Responsibilities:

• Help with service work and repairs on fire alarm systems under the supervision of a CFAA Fire Alarm Technician
• Other duties as assigned

Qualifications:

• Desire to pursue or interest in Fire Alarm Technician work
• Must be a team player, willing to help others, and able come to work with a positive attitude.
• Strong communication skills
• Detail oriented
• Fire Alarm knowledge an asset
• Must be able to work Monday to Fridays - hours will vary dependent on the needs of the business

Nature & Scope

• Receive and effectively handle telephone calls and office visitors
• Effective communication with clients, vendors, and colleagues
• Accountable for the shipments of interoffice, regular mail and Purolator mail for the Owen Sound Branch
• Pre-process employee expense reports using the factoring method for GST/HST/QST
• Complete office filing, shipping and receiving
• Complete bank deposits
• Strive to maintain the highest level of customer satisfaction
• Process all documents with accuracy and efficiency
• Other administrative tasks as required

Qualifications

• 2+ years in Office Administration
• Post Secondary Education in Business administration or a related field preferred
• Good communication and interpersonal skills
• Ability to prioritize tasks and effective time management skills
• Intermediate to Advanced skill level in Microsoft Office Suites programs; extensive experience with Excel required
• Experience with ERP systems and software considered an asset

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Effectuer les taches suivantes:

• Remplacer ou réparer le matériel défecteux.
• Rechercher la composante ou le matériel défectueux et déterminer la raison de la panne
• Recueillir auprès du client les informations nécessaires
• Respecter les normes et protocole de la politique du service à la clientèle
• Respecter les délais et le budget prévus pour les travaux
• Éffectuer la programmation des panneaux.
• Savoir consulter les plans et devis
• Inspection et essaie des équipements des systèmes.
• Être autonomes et avoir les habilitées techniques.
• Remplir les rapports d'essai et d'entretien
• Rédiger une feuille de travail
• Respecter les règles et les normes de santé sécurité
• Possédez 2 années de collège en électronique (ou équivalent).
• être certifié CFAA-ACAI ou désireux de terminer l'enregistrement CFAA-ACAI dans les 2 ans suivant la date de début.( Troy offre un programme de remboursement des frais de scolarité qui peuvent aider à obtenir la certification CFAA-ACAI)
• Maîtriserez l'utilisation d’ordinateur (environnement Windows actuel, Office, etc.)

Ce que nous offrons:

• Troy Life & Fire Safety Ltd. offre un régime de rémunération excellent et compétitif.
• Un programme complet d'avantages sociaux.
• Véhicule de compagnie.
• Formation et certification par les Fabricants.

Emplois:

• Inspecter et vérifier anuellement les systèmes d'alarme incendie
• Assurer la conformité des systèmes d'alarme incendie conformément à la norme ULC-S536 et ULC-S537
• Effectuer des rapports incendies des inspections et des modifications du système d'alarme incendie
• Noter des recommandations ou lacunes à partir d’inspection incendie basé sur les normes ULC
• Être disponible pour répondre aux appels de service

Critère de l’employé recherché:

• Bon service à la clientèle
• La capacité de parler et d'écrire en français et en anglais est un atout.
• Posséder un permis de conduire valide
• Avoir un bon sens de l'organisation et suivre les règles de santé et de sécurité
• Avoir une certification CFAA ou être prêt à obtenir la certification CFAA dans les 2 ans suivant la date de début
• * La formation en usine serait un atout considérable *

Ce que nous offrons

• Nous offrons un salaire compétitif, y compris le salaire (basé sur l'expérience), la contribution à l'épargne-retraite, les avantages, le téléphone cellulaire et le véhicule.
• Troy offre un programme de remboursement des frais de scolarité pour les techniciens afin d'obtenir l'obtention de la certification CFAA

Responsibilities

• The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

Qualifications

• CFAA Certification is required
• Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
• Previous training/experience in fire alarm systems (2 years)
• Proficient in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• Exceptional customer service skills and organizational skills

Why Work with Troy?

Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 750 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Qualifications:

• Post-secondary education in Fire Protection Engineering & Technology or equivalent
• 5 years experience in the field of fire protection design/sprinkler systems required
• NICET certification and/or have the ability to become certified.
• Working expertise of 3D modelling design software (e.g. Revit) is preferred
• Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset
• Bilingual in French and English is preferred
• Experience in Special Hazards preferred
  
  

Key Responsibilities:

• Design, calculate, and stock list fire sprinkler projects in a construction environment.
• Work with a team of fire protection designers, reporting directly to the design team leader.
• Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability.
• Work within Autodesk Revit to recreate fire protection design for 3D modeling.
• Develop finished building models and drawings from general conceptual information and design notes.
• Work with senior drafting and design team to create 3D models.
• Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports.
• Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
• Verify that all deliverables meet NFPA standards and local ordinance

Why Work with Troy?

Troy Life & Fire Safety Ltd .is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 760 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy Life & Fire Safety Ltd. offers an excellent compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Duties:

• The successful candidate will ensure that the highest standards of system reliability and customer satisfaction are met
• Inspect and verify annually fire alarm systems
• Ensure compliance of alarm systems in accordance with ULC codes and standards of Quebec
• Conduct appropriate reports based on inspections and modifications to the fire alarm system
• Propose recommendations based on current standards
• Be willing and bale to be available participate in on-call rotation; answer emergency service calls as needed

Criteria:

• Post-Secondary Education in Fire Protection Engineering, Electronics, or equivalent
• CFAA Certification preferred or ability to obtain certification within 1 year of employment 

What We Offer

• We offer a competitive remuneration package, including salary (based on experience), retirement savings contribution, benefits, cell phone, and vehicle
• Troy Life & Fire Safety Ltd. offers a tuition reimbursement program for technicians to assist with obtaining CFAA certification

Responsabilités:

• Gerer un volume eleve d’appels
• Coordination des sevices des techniciens pour les inspections et les travaux reparations avec les clients.
• Planification des techniciens de service et les soutraitantes pour les appels d’urgence au besoin.
• Taches du service a la clientele incluant aide aux les demandes renseignements et suivi sur les dossier clients.
• Gestion au complet des procedures d’entre donnees, archives et telechargement documentation dans systeme ERP.
• Taper des rapports d'inspection/préparer des documents pour tous les techniciens/inspecteurs
• Toutes autres taches connexes

 Qualifications:

• Entrée de données rapides at précises
• Excellente maîtrise de la Suite Office: Word, Excel
• L'éducation postsecondaire en bureautique, en administration ou toutes autres formations pertinentes
• Savoir travailler en équipe etde fraçon autonome
• Excellentes compétences organisationnelles
• Compétences exceptionnelles de service à la clientele
• Excellentes compétences en informatique
• Expérience administrative

Responsibilities:

• Inventory administration, including issuing and receiving purchase orders for a wide variety of materials.
• Completing data entry and maintenance related to the inventory tracking system
• Provide administrative assistance to the Fire Alarm Product Sales Representative
• Complete data management processes; filing and uploading documentation into ERP system
• Assisting with reports and quotes including distribution and uploading
• Customer service duties, including reception duties on a back-up basis
• Other administrative tasks as required

Qualifications:

• Post-Secondary Education in Business Administration or related field; or 5 years' working experience
• Ability to multi-task and be a versatile team member
• Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
• Experience in ERP Systems and advanced computer ability an asset
• Industry experience in Fire and Life Safety an asset
• Strong organizational skills are required
• We are looking for someone with positive interpersonal skills and an ability to work well in a team environment, as well as independently

The Troy Certified Service Technician (TCST) must be able to provide training to Preventive Maintenance Technicians (PMT and PMTII) as required.

NATURE AND SCOPE:

• Perform system verifications on all size projects.
• Perform inspections and troubleshooting on all life safety systems.
• Perform and assist in the preparation of system modifications.
• Keep current through Company training with all applicable legislated codes and standards.

QUALIFICATIONS/REQUIREMENTS:

• High School Diploma
• Two (2) year community college graduate in electronics, and/or journey level electrician, and/or four (4) years equivalent work experience
• Good communication skills
• Good computer skills
• Factory trained in Programming in Simplex 4100 and/or EST3 is required

Responsibilities:

• Preparing quotes for building owners, contractors, and tenders opportunities
• Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
• Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
• Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
• Coordination of design, material, labour, subcontractors, and change orders
• Effectively manage projects to successful and profitable completion

Qualifications:

• Post Secondary Diploma from Seneca in Fire Protection Engineering, or related field of study
• 5+ years experience in design, installation, sales, or project management in the fire protection industry 
• Demonstrated organizational skills
• Ability to collaborate and work effectively within a team

Troy Life & Fire Safety Ltd. offers an excellent compensation package, inclduing a company leased vehicle, and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005

Responsibilities:

• Sell new preventive maintenance agreements on all company products and services.
• Maintain a repetitive substantial renewal rate with existing customers.
• Establish relationships with purchasing influences while promoting the company’s services and products.
• Ensure pricing accuracy of quotations.
• Investigate and document competitive activity and trends.
• Develop knowledge of product, codes and standards.
• Adherence to monthly performance budgets.

Qualifications:

• Previous sales experience and/or sales training
• Must be willing to travel for customer calls
• Excellent interpersonal skills
• Knowledge of company products and services would be an asset but willing to train
• Ability to work independently
• Computer skills - Microsoft Office Suite
• Self-starter with evidence of prospecting experience or customer cold calling
• Must possess a valid driver's license

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005

Responsibilities:

• Sell new preventive maintenance agreements on all company products and services.
• Maintain a repetitive substantial renewal rate with existing customers.
• Establish relationships with purchasing influences while promoting the company’s services and products.
• Ensure pricing accuracy of quotations.
• Investigate and document competitive activity and trends.
• Develop knowledge of product, codes and standards.
• Adherence to monthly performance budgets.

Qualifications:

• Previous sales experience and/or sales training
• Must be willing to travel for customer calls
• Excellent interpersonal skills
• Knowledge of company products and services would be an asset but willing to train
• Ability to work independently
• Computer skills - Microsoft Office Suite
• Self-starter with evidence of prospecting experience or customer cold calling
• Must possess a valid driver's license

This position is accountable for inspection, repair, installation, verification, modification, and troubleshooting life safety systems for customers on behalf of the Company. Employees who are electricians may perform work that would normally be sub-contracted to an electrician provided they are not expected to do work for which they cannot obtain a permit.

The Troy Certified Service Technician (TCST) must be able to provide training to Preventive Maintenance Technicians (PMT and PMTII) as required.

NATURE AND SCOPE:

• Perform system verifications on all size projects
• Perform inspections and troubleshooting on all life safety systems
• Perform and assist in the preparation of system modifications
• Keep current through Company training with all applicable legislated codes and standards

QUALIFICATIONS/REQUIREMENTS:

• High School Diploma
• Two (2) year community college graduate in electronics, and/or journey level electrician, and/or four (4) years equivalent work experience
• Good communication skills
• Good computer skills
• Factory trained in Programming in Simplex 4100 and/or EST3 is required

**Applicants who do not meet the above listed qualification requirements may be considered based on their level of experience and knowledge for a related technician position**