Careers

Proudly Canadian, Troy is one of the country's largest third-party suppliers of life & fire safety systems and services. We are an entrepreneurial company with locations coast-to-coast and a legacy of success. We invite you to be part of our team of industry-leading talent with an exciting plan for the future.

Open Positions

  • Fire Alarm Service Representative
    Sudbury | Technical & Services |

    Our Sudbury, ON branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform inspections and verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area 

    Qualifications

    • CFAA certification or willingness to obtain CFAA certification required
    • Two years of community college in electronics is desired, or equivalent training/education
    • Previous training/experience in fire alarm systems, fire protection, or electrical      background
    • Experience in off-road suppression considered an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

     

     

  • Accounts Receivable Administrator
    Cambridge | Administration |

    We are looking for an enthusiastic Accounts Receivable Administrator to support our National Accounts team in Cambridge, ON! The ideal candidate will be highly motivated with a proactive can-do attitude, who is a proficient communicator, successful at managing internal and external customer expectations, goal oriented and committed to providing clerical and accounting support for our National Accounts department.

    Responsibilities:

    • File management
    • Customer account maintenance through a variety of communication mediums
    • Full-cycle receivables processing including creating, validating, and emailing account statements to customers
    • Collects payment from customer companies
    • Protects organization's value by keeping information confidential
    • Providing administrative support as needed to the National Accounts Team

     

    Qualifications:

    • College education or higher
    • Experience in accounts receivables collection considered a strong asset
    • Proficient in Microsoft Office Programs including Word, Excel, Outlook, and Power Point
    • Advanced computer skills an asset
    • Strong communication skills required
    • Previous experience in collections, and/or customer service an asset
    • Bilingual in French and English an asset

    Troy Life & Fire Safety Ltd. offers an excellent compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

     

  • Service Coordinator
    Dartmouth | Administration |

    We are hiring a Service Coordinator/Scheduler to join our Dartmouth team! As a Service Coordinator/Scheduler you can enjoy a rewarding and fast-paced career! We are looking for a positive, confident and professional person to add to our dynamic team.

    Nature & Scope

    • Prime objective is to assist fire division in all administrative tasks associated with the day-to-day operation of the branch
    • Scheduling fire service technicians for emergency service calls/repairs as requests arise
    • Coordinating with preferred subcontractors
    • Assist in invoicing
    • Strive to maintain the highest level of customer service excellence
    • Process all documents with accuracy and efficiency
    • Field request from customers for service calls
    • Contact customers to pre-arrange services
    • Other administrative tasks as required

    Qualifications

    • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
    • Experience scheduling or coordinating service personnel will be considered a strong asset
    • Ability to adjust to constantly changing priorities
    • Strong organizational skills
    • Good Customer Service skills
    • 2 year diploma in secretarial/administration or business program or equivalent work experience preferred
    • Industry Experience Preferred
    • Previous experience in contracting service scheduling

    Troy Life & Fire Safety Ltd.offers an excellent compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

  • Warehouse and Service Estimator
    Kelowna | Technical & Services |

    Our Kelowna, BC branch is currently looking for a Sprinkler Service and Deficiency Sales Estimator to join our team. In this role, the successful candidate will be responsible for preparing deficiency quotations and small estimations for the Sprinkler Service Division as well as Project Management of Renovations and small contract projects in the Kelowna region.

     

    Responsibilities:

    1. Pricing sprinkler deficiencies and recommendations that are generated from the service inspections performed by our skilled sprinkler fitters
    2. Preparing quotes for building owners, contractors, and tenders opportunities pertaining to retrofit projects and tenant improvements
    3. Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts;
    4. Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades;
    5. Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    6. Coordination of design, material, labour, subcontractors, and change orders

    Qualifications:

    1. Post Secondary Diploma from Seneca in Fire Protection Engineering, or related field of study
    2. 3 - 5 years experience in design, installation, sales, or project management in Fire Protection
    3. Basic Knowledge and understanding of NFPA 13, 14, 20, 25 and of other sprinkler codes, installation guides or service requirements
    4. Demonstrated organizational skills
    5. Ability to collaborate and work effectively within a team
  • Estimator
    Ottawa | Sales & Technical |

    Our Ottawa, ON branch is currently looking for an experienced Estimator to join their team. In this role, the successful candidate will be responsible for Estimating, as well as Project Management of Renovations and small contract projects in the Ottawa region.

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tenders opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts;
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades; and
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders

    Qualifications:

    • Post Secondary Diploma from Seneca in Fire Protection Engineering, or related field of study
    • 3 - 5 years experience in design, installation, sales, or project management in Fire Protection
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team
  • Fire Alarm Technician
    Beamsville | Technical & Services |

    Our Beamsville, ON branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    Qualifications

    • CFAA Certification is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2 years)
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

    Why Work with Troy?

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 750 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

  • Fire Alarm Service Representative
    Windsor | Technical & Services |

    Our Windsor, ON branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area
    • Strong PMA/ITM skills needed

    Qualifications

    • CFAA Certification is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (3+ years)
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

     

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

  • Sprinkler Service Coordinator
    Ottawa | Administration |

    We are hiring a Service Coordinator/Scheduler for our Ottawa Branch! The successful candidate will assist the Fire Protection Manager in all administrative tasks associated with the day-to-day operation of the branch.

    Nature & Scope

    • Coordination of inspections, repairs, and renovations while ensuring accuracy and efficiency in schedules of field staff.
    • Processing and tracking work orders and associated invoices
    • Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
    • Checking staff expense claims and submitting to head office
    • Responsible for keeping branch records for expenses and updating them accordingly
    • Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
    • Monitor and ensure inventory is received correctly based on requests sent for processing to Head Office. Follow up on all discrepancies
    • Assist in preparation of quotes and proposals
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency

    Qualifications

    • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
    • Strong organizational skills and ability to multi-task in a fast-paced environment.
    • Coordination/Scheduling experience an asset
    • Professional communication in all forms of correspondence (verbal and written)
    • 2-year diploma in business/office administration or equivalent work experience preferred
    • 3-5 years of experience preferred
    • Experience in building systems maintenance or construction industries considered an asset 

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

  • Preventive Maintenance Account Manager
    Ottawa | Sales & Technical |

    Troy Life & Fire Safety Ltd. is looking for a highly motivated, energetic, and outgoing Preventive Maintenance Account Manager/Sales Representative to join our Ottawa, ON Team! As the Sales Representative you will be responsible for contacting new customers and maintaining an existing customer base. The role will focus on selling new service agreements relating to life safety systems such as fire alarms, sprinkler systems, nurse call systems and security systems. You will be required to establish relationships with purchasing influences while promoting the company's services and products. This role will also have an account management function in order to maintain, and earn commissions on, existing customer contracts.

    Responsibilities:

    • Sell new service agreements on all company products and services.
    • Maintain service contracts with existing customers.
    • Establish relationships with purchasing influences while promoting the company’s services and products.
    • Investigate and document competitive activity and trends.
    • Develop knowledge of product, codes and standards.

    Qualifications:

    • Previous sales experience and/or sales training
    • The ideal candidate will have demonstrated promotional skills
    • Self-starter with evidence of prospecting experience or customer cold calling
    • Must be willing to travel for customer calls
    • Excellent interpersonal skills
    • Knowledge of company products and services would be an asset but willing to train
    • Ability to work independently
    • Computer skills - Microsoft Office Suite
    • Must possess a valid driver's license

    What we offer:

    • Competitive Salary
    • Commission on sales and existing customer account management
    • Company Leased Vehicle
    • Sales incentive promotions
    • Comprehensive benefit program, including retirement savings program
    • A dynamic, fast-paced environment to grow your sales skills
  • Office Administrator
    Langley | Administration |

    Our Langley, BC branch is looking for an enthusiastic Office Administrator to join our team! The ideal candidate will be someone with exceptional interpersonal skills, proven ability to prioritize tasks in a fast-paced environment, and committed to providing the best support possible to ongoing objectives of the company.

    Responsibilities:

    • Provide administrative assistance to the branch Service Managers
    • Complete data management processes; filing and uploading documentation into ERP system
    • Assisting with reports and quotes including distribution and uploading
    • Customer service duties
    • Processing of work orders 
    • Working with client portals to upload invoices and retrieve POs
    • Issue POs to vendors
    • Complete invoicing as required
    • Other administrative tasks as required

    Qualifications:

    • Post-Secondary Education in Business Administration or related field; or 5 years' working experience
    • Ability to multi-task and be a versatile team member
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience in ERP Systems and advanced computer ability an asset
    • Industry experience in Fire and Life Safety an asset
    • Strong organizational skills are required
    • We are looking for someone with positive interpersonal skills and an ability to work well in a team environment, as well as independently
  • Fire Alarm Service Representative
    Cambridge | Technical & Services |

    Our Cambridge, ON branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    Qualifications

    • CFAA Certification is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2 years)
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

    Why Work with Troy?

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 750 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

  • Preventive Maintenance Account Manager
    Calgary | Sales |

    As the Preventive Maintenance Account Manager you will sell new preventive maintenance agreements on all company products and services, maintain a repetitive substantial renewal rate with existing customers, and establish relationships with purchasing influences while promoting the company's services and products.

    Responsibilities:

    • Sell new preventive maintenance agreements on all company products and services.
    • Maintain a repetitive substantial renewal rate with existing customers.
    • Establish relationships with purchasing influences while promoting the company’s services and products.
    • Ensure pricing accuracy of quotations.
    • Develop a sales coverage plan for the Calgary area.
    • Investigate and document competitive activity and trends.
    • Develop knowledge of product, codes and standards.
    • Adherence to monthly performance budgets.

    Qualifications:

    • Previous sales experience and/or sales training
    • The ideal candidate will have demonstrated promotional skills
    • Must be willing to travel for customer calls
    • Excellent interpersonal skills
    • Knowledge of Fire and Life Safety products/services would be an asset but willing to train
    • Ability to work independently
    • Computer skills - Microsoft Office Suite
    • Self-starter with evidence of prospecting experience or customer cold calling
    • Must possess a valid driver's license

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.  

  • Service Coordinator
    Barrie | Administration |

    We are hiring a Service Coordinator/Scheduler for our Barrie Branch! The successful candidate will assist the Fire Protection Manager in all administrative tasks associated with the day-to-day operation of the branch

    Nature & Scope

    • Coordination of inspections, repairs, and renovations while ensuring accuracy and efficiency in schedules of field staff.
    • Processing and tracking work orders and associated invoices
    • Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
    • Checking staff expense claims and submitting to head office
    • Responsible for keeping branch records for expenses and updating them accordingly
    • Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
    • Monitor and ensure inventory is received correctly based on requests sent for processing to Head Office. Follow up on all discrepancies
    • Assist in preparation of quotes and proposals
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency

    Qualifications

    • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
    • Strong organizational skills and ability to multi-task in a fast-paced environment.
    • Coordination/Scheduling experience an asset
    • 2 year diploma in business/office administration or equivalent work experience preferred
    • 3-5 years of experience preferred

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

  • Sprinkler System Designer
    Saskatoon | Sales & Technical |

    Are you a self-motivated Design professional looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for a Sprinkler Designer! In this role you will assist in producing drawings on a variety of buildings including commercial, residential, industrial and healthcare facilities.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent
    • Experience in the field of fire protection design/sprinkler systems required; ideal candidate will have 3+ years experience
    • NICET certification and/or have the ability to become certified.
    • Working expertise of 3D modelling design software (e.g. Revit) is preferred
    • Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

    Key Responsibilities:

    • Design, calculate, and stock list fire sprinkler projects in a construction environment.
    • Work with a team of fire protection designers, reporting directly to the design team leader.
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability.
    • Work within Autodesk Revit to recreate fire protection design for 3D modeling.
    • Develop finished building models and drawings from general conceptual information and design notes.
    • Work with senior drafting and design team to create 3D models.
    • Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports.
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
    • Verify that all deliverables meet NFPA standards and local ordinance

     

  • Sprinkler Service Supervisor
    Ottawa | Technical & Services |

    Our Ottawa branch is looking for an experienced Sprinkler Service Supervisor to join their team! In this role, the successful candidate will be responsible for providing the day to day supervision of the branch Sprinkler Service Operations in the Ottawa region.

    The Sprinkler Service Supervisor will be responsible for performing the following duties:

    • Provide technical management of the branch sprinkler service operations.
    • Complete supervisory duties relating to sprinkler system sales, project management of quoted service work, as well as deficiencies and spin-offs from inspection accounts.
    • Ensure sprinkler division staff are adhering to company policies and procedures.
    • Work closely with administrative team to ensure all required information is available to field staff and that required documents including invoicing and inventory transactions are completed efficiently and accurately.
    • Work with field staff to ensure they have the training tools and information required to perform their duties safely and in accordance to company standards.
    • Other supervisory duties as required.

    Experience & Qualifications

    • Post Secondary Education in Fire Protection Engineering or equivalent education in fire protection field, and/or CoFQ as a Sprinkler Journeyman
    • 3 - 5 years experience in fire protection field
    • Estimating, design, project management and/or service supervisory experience considered an asset
    • Valid Driver’s License and Clear Driver’s Abstract

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

  • Office Administrator
    Timmins | Administration |

    Our Timmins, ON branch is looking for an enthusiastic Office Administrator to join our team! The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment, and committed to providing the best support possible to ongoing objectives of the company.

    Responsibilities:

    • Complete data management processes; filing and uploading documentation into ERP system
    • Answering telephones effectively; field service calls and requests from customers with efficiency 
    • Contacting customers to coordinate service/inspection visits of field staff; planning, updating, and managing daily, weekly, and yearly schedules
    • Process invoicing/billings, office filings, shipping and receiving.
    • Assisting with reports and quotes including distribution and uploading
    • Other administrative tasks as required

    Qualifications:

    • Post-Secondary Education in Business Administration or related field; and/or 3 years' working experience
    • Ability to prioritize tasks and be a versatile team member
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience in ERP/Data Management/HRIS Systems and advanced computer ability considered a strong asset
    • Industry experience in Fire and Life Safety considered and asset but not required

    Why work with Troy?

    Troy offers an excellent compensation package including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

  • Remote Fire Alarm Service Representative
    Ottawa | Technical & Services |

    Troy Life & Fire Safety Ltd. is looking for a Fire Alarm Technician for the Abitibi-Témiscamingue / val d'or region. As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Duties:

    • The successful candidate will ensure that the highest standards of system reliability and customer satisfaction are met
    • Inspect and verify annually fire alarm systems
    • Ensure compliance of alarm systems in accordance with ULC codes and standards of Quebec
    • Conduct appropriate reports based on inspections and modifications to the fire alarm system
    • Propose recommendations based on current standards
    • Be willing and bale to be available participate in on-call rotation; answer emergency service calls as needed

    Criteria:

    • Post-Secondary Education in Fire Protection Engineering, Electronics, or equivalent
    • CFAA Certification preferred or ability to obtain certification within 1 year of employment 

    What We Offer

    • We offer a competitive remuneration package, including salary (based on experience), retirement savings contribution, benefits, cell phone, and vehicle
    • Troy Life & Fire Safety Ltd. offers a tuition reimbursement program for technicians to assist with obtaining CFAA certification
  • Sprinkler Service Supervisor/Estimator
    Thunder Bay | Technical & Services |

    Troy Life & Fire Safety Ltd is looking for an experienced Sprinkler Service Supervisor to join their Thunder Bay, ON team! The successful candidate for this role will be responsible for supervising the branch sprinkler field staff and ensuring they are completing their job duties efficiently while maintaining company standards.

    The Sprinkler Service Supervisor will be responsible for performing the following duties:

    • Provide technical management of the branch sprinkler service operations.
    • Management support for Contract jobs in the Thunder Bay area
    • Ensure sprinkler division staff are adhering to company policies and procedures.
    • Review all sprinkler inspection reports and quote all sprinkler deficiencies.
    • Complete sprinkler inventory management within the branch.
    • Other supervisory duties as required. 

    Experience & Qualifications

    • Post Secondary Education in Fire Protection Engineering or equivalent education in fire protection field, and/or CoFQ as a Sprinkler Journeyman
    • Minimum 5 years experience in fire protection field
    • Estimating and supervisory experience considered an asset
    • Valid Driver’s License and Clear Driver’s Abstract

     Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

  • Le Représentant du Service d'alarme Incendie
    Ottawa | Technical & Services |

    Protection Incendie Troy Ltée. est à la recherche d'un technicien d'alarme incendie pour la région Abitibi-Témiscamingue / val d'or.

    Emplois:

    • Inspecter et vérifier anuellement les systèmes d'alarme incendie
    • Assurer la conformité des systèmes d'alarme incendie conformément à la norme ULC-S536 et ULC-S537
    • Effectuer des rapports incendies des inspections et des modifications du système d'alarme incendie
    • Noter des recommandations ou lacunes à partir d’inspection incendie basé sur les normes ULC
    • Être disponible pour répondre aux appels de service

    Critère de l’employé recherché:

    • Bon service à la clientèle
    • La capacité de parler et d'écrire en français et en anglais est un atout.
    • Posséder un permis de conduire valide
    • Avoir un bon sens de l'organisation et suivre les règles de santé et de sécurité
    • Avoir une certification CFAA ou être prêt à obtenir la certification CFAA dans les 2 ans suivant la date de début
    • * La formation en usine serait un atout considérable *

    Ce que nous offrons

    • Nous offrons un salaire compétitif, y compris le salaire (basé sur l'expérience), la contribution à l'épargne-retraite, les avantages, le téléphone cellulaire et le véhicule.
    • Troy offre un programme de remboursement des frais de scolarité pour les techniciens afin d'obtenir l'obtention de la certification CFAA
  • Le Représentant du Service d'alarme Incendie
    Montreal | Technical & Services |

    Notre équipe de Montréal est actuellement à la recherche d'un technicien en alarme incendie pour se joindre à son équipe. Êtes-vous notre prochain employé? Sous la supervision du directeur service et inspection, le représentant du service d'alarme incendieest responsable d’effectuer les travaux de service d’entretien, de mise en marche et de réparation des systèmes d’alarme incendie, sécurité, éclairage d’urgence, appel de garde en respect des normes ULC et les codes.

    Effectuer les taches suivantes:

    • Remplacer ou réparer le matériel défecteux.
    • Rechercher la composante ou le matériel défectueux et déterminer la raison de la panne
    • Recueillir auprès du client les informations nécessaires
    • Respecter les normes et protocole de la politique du service à la clientèle
    • Respecter les délais et le budget prévus pour les travaux
    • Éffectuer la programmation des panneaux.
    • Savoir consulter les plans et devis
    • Inspection et essaie des équipements des systèmes.
    • Être autonomes et avoir les habilitées techniques.
    • Remplir les rapports d'essai et d'entretien
    • Rédiger une feuille de travail
    • Respecter les règles et les normes de santé sécurité
    • Possédez 2 années de collège en électronique (ou équivalent).
    • être certifié CFAA-ACAI ou désireux de terminer l'enregistrement CFAA-ACAI dans les 2 ans suivant la date de début.( Troy offre un programme de remboursement des frais de scolarité qui peuvent aider à obtenir la certification CFAA-ACAI)
    • Maîtriserez l'utilisation d’ordinateur (environnement Windows actuel, Office, etc.)

    Ce que nous offrons:

    • Troy Life & Fire Safety Ltd. offre un régime de rémunération excellent et compétitif.
    • Un programme complet d'avantages sociaux.
    • Véhicule de compagnie.
    • Formation et certification par les Fabricants.
  • Technicien D'alarme Incendie
    Montreal | Technical & Services |

    Protection Incendie Troy Ltée. est à la recherche d'un technicien d'alarme incendie pour la région Abitibi-Témiscamingue / val d'or.

    Emplois:

    • Inspecter et vérifier anuellement les systèmes d'alarme incendie
    • Assurer la conformité des systèmes d'alarme incendie conformément à la norme ULC-S536 et ULC-S537
    • Effectuer des rapports incendies des inspections et des modifications du système d'alarme incendie
    • Noter des recommandations ou lacunes à partir d’inspection incendie basé sur les normes ULC
    • Être disponible pour répondre aux appels de service

    Critère de l’employé recherché:

    • Bon service à la clientèle
    • La capacité de parler et d'écrire en français et en anglais est un atout.
    • Posséder un permis de conduire valide
    • Avoir un bon sens de l'organisation et suivre les règles de santé et de sécurité
    • Avoir une certification CFAA ou être prêt à obtenir la certification CFAA dans les 2 ans suivant la date de début
    • * La formation en usine serait un atout considérable *

    Ce que nous offrons

    • Nous offrons un salaire compétitif, y compris le salaire (basé sur l'expérience), la contribution à l'épargne-retraite, les avantages, le téléphone cellulaire et le véhicule.
    • Troy offre un programme de remboursement des frais de scolarité pour les techniciens afin d'obtenir l'obtention de la certification CFAA
  • Sprinkler Designer
    Montreal | Technical |

    Are you a self-motivated design professional looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for a Sprinkler / Suppression Designer with our Montréal branch!

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent
    • 5 years experience in the field of fire protection design/sprinkler systems required
    • NICET certification and/or have the ability to become certified.
    • Working expertise of 3D modelling design software (e.g. Revit) is preferred
    • Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset
    • Bilingual in French and English is preferred
    • Experience in Special Hazards preferred

    Key Responsibilities:

    • Design, calculate, and stock list fire sprinkler projects in a construction environment.
    • Work with a team of fire protection designers, reporting directly to the design team leader.
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability.
    • Work within Autodesk Revit to recreate fire protection design for 3D modeling.
    • Develop finished building models and drawings from general conceptual information and design notes.
    • Work with senior drafting and design team to create 3D models.
    • Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports.
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
    • Verify that all deliverables meet NFPA standards and local ordinance

     

    Why Work with Troy?

    Troy Life & Fire Safety Ltd .is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 760 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

  • Remote Fire Alarm Service Representative
    Montreal | Technical & Services |

    Troy Life & Fire Safety Ltd. is looking for a Fire Alarm Technician for the Abitibi-Témiscamingue / val d'or region. As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Duties:

    • The successful candidate will ensure that the highest standards of system reliability and customer satisfaction are met
    • Inspect and verify annually fire alarm systems
    • Ensure compliance of alarm systems in accordance with ULC codes and standards of Quebec
    • Conduct appropriate reports based on inspections and modifications to the fire alarm system
    • Propose recommendations based on current standards
    • Be willing and bale to be available participate in on-call rotation; answer emergency service calls as needed

    Criteria:

    • Post-Secondary Education in Fire Protection Engineering, Electronics, or equivalent
    • CFAA Certification preferred or ability to obtain certification within 1 year of employment 

    What We Offer

    • We offer a competitive remuneration package, including salary (based on experience), retirement savings contribution, benefits, cell phone, and vehicle
    • Troy Life & Fire Safety Ltd. offers a tuition reimbursement program for technicians to assist with obtaining CFAA certification
  • Certified Service Technician
    Victoria | Technical & Services |

    This position is accountable for inspection, repair, installation, verification, modification, and troubleshooting life safety systems for customers on behalf of the Company. Employees who are electricians may perform work that would normally be sub-contracted to an electrician provided they are not expected to do work for which they cannot obtain a permit.

    The Troy Certified Service Technician (TCST) must be able to provide training to Preventive Maintenance Technicians (PMT and PMTII) as required.

    NATURE AND SCOPE:

    • Perform system verifications on all size projects.
    • Perform inspections and troubleshooting on all life safety systems.
    • Perform and assist in the preparation of system modifications.
    • Keep current through Company training with all applicable legislated codes and standards.

    QUALIFICATIONS/REQUIREMENTS:

    • High School Diploma
    • Two (2) year community college graduate in electronics, and/or journey level electrician, and/or four (4) years equivalent work experience
    • Good communication skills
    • Good computer skills
    • Factory trained in Programming in Simplex 4100 and/or EST3 is required

  • Preventive Maintenance Account Manager
    Langley | Sales & Technical |

    Troy Life & Fire Safety Ltd. is looking for a Preventive Maintenance Account Manager to join their Langley, BC team!

    Responsibilities:

    • Sell new preventive maintenance agreements on all company products and services.
    • Maintain a repetitive substantial renewal rate with existing customers.
    • Establish relationships with purchasing influences while promoting the company’s services and products.
    • Ensure pricing accuracy of quotations.
    • Investigate and document competitive activity and trends.
    • Develop knowledge of product, codes and standards.
    • Adherence to monthly performance budgets.

    Qualifications:

    • Previous sales experience and/or sales training
    • Must be willing to travel for customer calls
    • Excellent interpersonal skills
    • Knowledge of company products and services would be an asset but willing to train
    • Ability to work independently
    • Computer skills - Microsoft Office Suite
    • Self-starter with evidence of prospecting experience or customer cold calling
    • Must possess a valid driver's license
  • Estimator
    Mississauga | Sales & Technical |

    Our Mississauga, ON branch is currently looking for an experienced Estimator to join their team. In this role, the successful candidate will be responsible for the estimation and project management of large contract work within the GTA.

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tenders opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders
    • Effectively manage projects to successful and profitable completion

    Qualifications:

    • Post Secondary Diploma from Seneca in Fire Protection Engineering, or related field of study
    • 5+ years experience in design, installation, sales, or project management in the fire protection industry 
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, inclduing a company leased vehicle, and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005

  • Certified Technician
    Langley | Technical & Services |

    This position is accountable for inspection, repair, installation, verification, modification, and troubleshooting life safety systems for customers on behalf of the Company. Employees who are electricians may perform work that would normally be sub-contracted to an electrician provided they are not expected to do work for which they cannot obtain a permit.

    This position is accountable for inspection, repair, installation, verification, modification, and troubleshooting life safety systems for customers on behalf of the Company. Employees who are electricians may perform work that would normally be sub-contracted to an electrician provided they are not expected to do work for which they cannot obtain a permit.

    The Troy Certified Service Technician (TCST) must be able to provide training to Preventive Maintenance Technicians (PMT and PMTII) as required.

    NATURE AND SCOPE:

    • Perform system verifications on all size projects
    • Perform inspections and troubleshooting on all life safety systems
    • Perform and assist in the preparation of system modifications
    • Keep current through Company training with all applicable legislated codes and standards

    QUALIFICATIONS/REQUIREMENTS:

    • High School Diploma
    • Two (2) year community college graduate in electronics, and/or journey level electrician, and/or four (4) years equivalent work experience
    • Good communication skills
    • Good computer skills
    • Factory trained in Programming in Simplex 4100 and/or EST3 is required

    **Applicants who do not meet the above listed qualification requirements may be considered based on their level of experience and knowledge for a related technician position**

  • Administratif Bilingue
    Montreal | Administration |

    Nous sommes à la recherche d'un administrateur de bureau pour notre succursale de Montréal! À ce titre, vous apporterez un soutien administratif à l'équipe, notamment en gérant les demandes de renseignements des clients, la gestion des données et la coordination des services.

    Responsabilités:

    • Gerer un volume eleve d’appels
    • Coordination des sevices des techniciens pour les inspections et les travaux reparations avec les clients.
    • Planification des techniciens de service et les soutraitantes pour les appels d’urgence au besoin.
    • Taches du service a la clientele incluant aide aux les demandes renseignements et suivi sur les dossier clients.
    • Gestion au complet des procedures d’entre donnees, archives et telechargement documentation dans systeme ERP.
    • Taper des rapports d'inspection/préparer des documents pour tous les techniciens/inspecteurs
    • Toutes autres taches connexes

     Qualifications:

    • Entrée de données rapides at précises
    • Excellente maîtrise de la Suite Office: Word, Excel
    • L'éducation postsecondaire en bureautique, en administration ou toutes autres formations pertinentes
    • Savoir travailler en équipe etde fraçon autonome
    • Excellentes compétences organisationnelles
    • Compétences exceptionnelles de service à la clientele
    • Excellentes compétences en informatique
    • Expérience administrative