We are hiring a Service Coordinator/Admin for our Kelowna Branch! In this role, the successful candidate will be responsible for the coordination of the service/field staff's daily schedules.

Nature & Scope

• Coordination of the sprinkler service field staff's daily schedule
• Work with the branch's other Service Coordinator to maintain high customer service and coordinate schedules of fire and sprinkler field staff for sites requiring both
• Processing and tracking work orders and associated invoices
• Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
• Checking staff expense claims and submitting to head office
• Responsible for keeping branch records for expenses and updating them accordingly
• Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
• Monitor and ensure inventory is received correctly based on requests sent for processing to Head Office. Follow up on all discrepancies
• Assist in preparation of quotes and proposals
• Strive to maintain the highest level of customer satisfaction
• Process all documents with accuracy and efficiency
• Other duties as required

Qualifications

• Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Coordination/Scheduling experience an asset
• Professional communication in all forms of correspondence (verbal and written)
• 2-year diploma in business/office administration or equivalent work experience preferred
• 3-5 years of experience preferred
• Experience in building systems maintenance or construction industries considered an asset

Annual Salary Range: $55,000.00 - 58,000.00

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Responsibilities:

• Design, listing, and project coordination of Fire Protection Systems
• Work with a team of fire protection designers, reporting directly to the design team leader
• Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability
• Work within Autodesk Revit to recreate fire protection design for 3D modeling
• Develop finished building models and drawings from general conceptual information and design notes
• Work with senior drafting and design team to create 3D models
• Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports
• Assist in continuing and maintaining company best practices in coordination with national fire protection design team
• Verify that all deliverables meet NFPA standards and local ordinance
• Other related duties as assigned

Qualifications:

• Post-secondary education in Fire Protection Engineering & Technology, Mechanical Design, or equivalent.
• Minimum 5 years' experience working in fire protection design.
• Knowledge of design layout, hydraulic calculations, stock listing and project management.
• NICET certification and/or have the ability to become certified.
• Working expertise of AutoCAD, Revit, and hydraulic calculations.
• Experience with HydraCAD is an asset.

Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Thank you to all those who apply. Please note, due to the volume of applications received, only those candidates selected to proceed in our recruitment process will be contacted. 

Responsibilities:

• Design, calculate and stock list fire sprinkler projects in a construction environment.
• Work with a team of fire protection designers, reporting directly to the design team leader.
• Liaise between management, estimating, design, fabrication, installation, and project management as a valuable team member resulting in increased profitability.
• Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
• Verify that all deliverables meet NFPA standards and local ordinance.
• Other related duties as assigned.

Qualifications:

• Post-secondary education in Fire Protection Engineering & Technology, Mechanical Design or equivalent.
• Knowledge of design layout, hydraulic calculations, stock listing and project management would be an asset.
• NICET certification and/or have the ability to become certified.
• Experience working with AutoCAD, Revit, and hydraulic calculations.
• Experience with HydraCAD is an asset.

Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Thank you to all those who apply. Please note, due to the volume of applications received, only those candidates selected to proceed in our recruitment process will be contacted. 

Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly Canadian. We are an employee-owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy is a 2025 winner of the Canada's Best Managed program.

Responsibilities:

• Sell new preventive maintenance agreements on all company products and services.
• Maintain a repetitive substantial renewal rate with existing customers.
• Establish relationships with purchasing influences while promoting the company’s services and products.
• Ensure pricing accuracy of quotations.
• Develop a sales coverage plan for the Calgary area.
• Investigate and document competitive activity and trends.
• Develop knowledge of product, codes and standards.
• Adherence to monthly performance budgets.

Qualifications:

• Previous sales experience and/or sales training
• The ideal candidate will have demonstrated promotional skills
• Must be willing to travel for customer calls
• Excellent interpersonal skills
• Knowledge of Fire and Life Safety products/services would be an asset but willing to train
• Ability to work independently
• Computer skills - Microsoft Office Suite
• Self-starter with evidence of prospecting experience or customer cold calling
• Must possess a valid driver's license

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.  

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Responsibilities:

• Assist in new account set-ups and roll out
• Provide on-going customer account support and monitors general account activities from invoicing to service calls to issue tracking
• Be responsible for day to day activities of preventive maintenance business across multiple service offices and customer portfolios nationally
• Establish, develop and maintain business relationships with internal and external customers
• Stay on top of daily communication with internal/external customers via phone and email
• Participate in analyzing accounts in order to develop more streamlined operational procedures
• Process and verify the accuracy of orders/contracts from customers utilizing the organization’s internal technology system(s) and customer’s service agreements
• Initiate and follow through to completion all required action for response to customer service requests including order changes, maintenance of order/customer information and files
• Communicate any recommended changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the department as a whole
• Be responsible for identifying/monitoring any quality issues and manage/maintain customer specific reporting on account activities
• Support, identify and manages customer expectations
• Complete investigation and follow through of any customer challenges with appropriate departments/personnel
• Perform various administrative duties as required

Qualifications:

• Bilingual in French and English would be an asset
• Minimum 3 years customer service experience
• Post-secondary education in Business Administration or a related field preferred
• Ability to multi-task and work independently
• Effective communicator with efficient organizational skills
• Experience with managing customer accounts in a complex environment 
• Knowledge of Microsoft Office (PowerPoint, Word, Excel and Outlook) & GP would be an asset
• Highly motivated and proactive

Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program and apid sick days. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Responsabilités:

• Coordination des inspections, des réparations et des rénovations tout en veillant à l'exactitude et à l'efficacité des horaires du personnel de terrain.
• Traitement et suivi des ordres de travail et des factures correspondantes
• Traiter et suivre les achats locaux et s'assurer que la documentation associée est transmise au personnel approprié.
• Vérifier les notes de frais du personnel et les soumettre au siège social.
• Assurer la tenue des registres de dépenses de la succursale et les mettre à jour en conséquence.
• Examiner toutes les informations relatives aux employés et veiller à ce que des rapports exacts et opportuns soient transmis au siège.
• Contrôler et s'assurer que l'inventaire est reçu correctement sur la base des demandes envoyées pour traitement au siège. Assurer le suivi de toutes les divergences.
• Aider à la préparation des devis et des propositions.
• Veiller à maintenir le plus haut niveau de satisfaction de la clientèle.
• Traiter tous les documents avec précision et efficacité.

Qualifications requises

• Excellente connaissance de la suite Microsoft Office et haut niveau de compétence informatique
• Solides compétences organisationnelles et capacité à effectuer plusieurs tâches à la fois dans un environnement en constante évolution
• Une expérience en matière de coordination et de planification est un atout
• Communication professionnelle dans toutes les formes de correspondance (orale et écrite)
• Diplôme de deux ans en administration des affaires/bureautique ou expérience professionnelle équivalente de préférence
• 3 à 5 ans d'expérience de préférence
• Une expérience dans l'entretien des systèmes de construction ou dans le secteur de la construction est un atout
• Bilinguisme en français et en anglais 

Troy Life & Fire Safety Ltd. offre une excellente rémunération, y compris un programme d'avantages sociaux complet. Découvrez une entreprise qui s'engage à assurer un environnement qui favorise la croissance des employés et de l'entreprise tout en assurant la réussite financière des deux.

**Merci à tous les candidats qui ont pris le temps de postuler pour ce poste. Veuillez noter que seuls les candidats retenus seront contactés pour les prochaines étapes de notre processus de candidature.

Responsibilities:

• Provide administrative support to our branch
• Complete data management processes; filing and uploading documentation into ERP system
• Assisting with reports and quotes including distribution and uploading
• Customer service duties, including reception duties on a back-up basis
• Other administrative tasks as required

Qualifications:

• Post-Secondary Education in Business Administration or related field; or 3 years' working experience
• Ability to multi-task and be a versatile team member
• Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
• Experience in ERP Systems and advanced computer ability an asset
• Industry experience in Fire and Life Safety an asset
• Strong organizational skills are required
• We are looking for someone with positive interpersonal skills and an ability to work well in a team environment, as well as independently

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Responsibilities:

• Preparing quotes for building owners, contractors, and tenders opportunities
• Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
• Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
• Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
• Coordination of design, material, labour, subcontractors, and change orders
• Effectively manage projects to successful and profitable completion

Qualifications:

• Post Secondary Diploma from Seneca in Fire Protection Engineering, or related field of study
• 3+ years' experience in design, installation, sales, or project management in the fire protection industry
• Demonstrated organizational skills
• Ability to collaborate and work effectively within a team

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with Ontario's the Accessibility Act, 2024.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Qualifications:

• Post-secondary education in Fire Protection Engineering & Technology or equivalent
• 10+ years experience in the field of fire protection design, preferably with a Fire Protection Contractor
• NICET certification and/or have the ability to become certified
• Working expertise of 3D modelling design software (e.g. Revit) is preferred
• Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

Key Responsibilities:

• Design, listing, and project coordination of Fire Protection Systems
• Work with a team of fire protection designers, reporting directly to the design team leader
• Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability
• Work within Autodesk Revit to recreate fire protection design for 3D modeling
• Develop finished building models and drawings from general conceptual information and design notes
• Work with senior drafting and design team to create 3D models
• Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports
• Assist in continuing and maintaining company best practices in coordination with national fire protection design team
• Verify that all deliverables meet NFPA standards and local ordinance

Responsibilities:

• Pricing fire deficiencies and recommendations that are generated from the service inspections.
• Preparing quotes for building owners, contractors, and tenders opportunities pertaining to retrofit projects and tenant improvements.
• Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts;
• Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews.
• Coordination of design, material, labour, subcontractors, and change orders.

Qualifications:

• Post Secondary Diploma in Fire Protection Engineering, or related field of study
• 3 - 5 years experience in Fire Alarm inspection, testing, maintenance and/or sales
• Demonstrated organizational skills
• Ability to collaborate and work effectively within a team

Salary Range: $50,000.00 - $55,000.00 annually

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.**

Responsabilités:

• Gérer un volume élevé d’appels
• Coordination des sevices des techniciens pour les inspections et les travaux réparations avec les clients.
• Planification des techniciens de service et des sous-traitants pour les appels d’urgence au besoin.
• Tâches du service à la clientèle incluant aide aux demandes de renseignements et suivi des dossiers clients.
• Gestion complète des procédures d'entré de données, archives et téléchargement de la documentation dans le système ERP.
• Taper des rapports d'inspection et préparer des documents pour tous les techniciens et/ou inspecteurs
• Toutes autres tâches connexes

Qualifications:

• Entrée de données rapide et précise
• Excellente maîtrise de la Suite Office: Word, Excel
• Éducation postsecondaire en bureautique, en administration ou toutes autre formation pertinente
• Savoir travailler en équipe et de manière autonome
• Excellentes compétences organisationnelles
• Compétences exceptionnelles en service à la clientele
• Excellentes compétences en informatique
• Expérience administrative

The Troy Certified Service Technician (TCST) must be able to provide training to Preventive Maintenance Technicians (PMT and PMTII) as required.

NATURE AND SCOPE:

• Perform system verifications on all size projects.
• Perform inspections and troubleshooting on all life safety systems.
• Perform and assist in the preparation of system modifications.
• Keep current through Company training with all applicable legislated codes and standards.

QUALIFICATIONS/REQUIREMENTS:

• High School Diploma
• Two (2) year community college graduate in electronics, and/or journey level electrician, and/or four (4) years equivalent work experience
• CFAA Certification and/or ASTT EX, EL, FA tickets (where the AHJ requires ASTT certification)
• Good communication skills
• Good computer skills
• Factory trained in Programming in Simplex 4100 and/or EST3

Hourly range: $41.51- 46.12

Applicants who do not meet the above listed qualification requirements may be considered based on their level of experience and knowledge for a related technician position.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Le candidat retenu installera, vérifiera, inspectera, entretiendra et modifiera les systèmes de protection contre l'incendie par gicleurs, en veillant à ce qu'ils soient conformes aux codes et aux normes, ainsi qu'au contrat du client. (Systèmes de gicleurs sec et humide, CO2, brume d'eau, chimiques secs et humides).

Tâches

• Service - Systèmes humides, secs, de pré-action, petites rénovations qui nécessitent des modifications.
• Dépanner les systèmes qui ne fonctionnent pas correctement. Effectuer les réparations nécessaires
• Contrats - Installer de nouveaux systèmes à la fois pour les bâtisses existantes et les nouvelles constructions.
• Coordonner avec les corps de métier sur place, suivre et commander le matériel, suivre les procédures de sécurité et les signaler.
• Inspection - Inspecter et tester tous les systèmes applicables (pompes à incendie, bornes d'incendie, vannes et dispositifs d'alarme différents).
• Maintenir ses connaissances des codes et des normes.

Qualifications

• Certification en tant que technicien en protection incendie (en particulier, système d'extincteurs automatiques à eau/système Standpoint)
• Sceau rouge de compagnon monteur de gicleurs de préférence
• Poste syndiqué
• Permis de conduire valide avec un bon résumé de conducteur

Responsibilities:

• Preparing quotes for building owners, contractors, and tenders opportunities
• Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
• Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
• Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
• Coordination of design, material, labour, subcontractors, and change orders
• Effectively manage projects to successful and profitable completion

Qualifications:

• Post Secondary Diploma in Fire Protection, Engineering, or related field of study
• 427A Sprinkler Fitter Certificate is ideal 
• Minimum of 5 years experience in design, installation, sales, or project management in the fire protection industry
• Minimum of 5 years of experience quoting for large sprinkler construction projects
• Demonstrated organizational skills
• Ability to collaborate and work effectively within a team

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Responsibilities:

• Preparing quotes for building owners, contractors, and tenders opportunities
• Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts;
• Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades; and
• Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
• Coordination of design, material, labour, subcontractors, and change orders

Qualifications:

• Post Secondary Diploma in Fire Protection Engineering and/or a related field of study with experience in the Fire Protection industry
• 3-5 years experience with design, installation or sales and Project Management experience in Fire Protection
• Demonstrated organizational skills
• Ability to collaborate and work effectively within a team

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Manitobans with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Responsibilities:

• Preparing quotes for building owners, contractors, and tender opportunities
• Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
• Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
• Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
• Coordination of design, material, labour, subcontractors, and change orders
• Effectively manage projects to successful and profitable completion
• Other related duties as assigned

Qualifications:

• Post Secondary Diploma from Seneca in Fire Protection Engineering, or related field of study
• 3+ years' experience in design, installation, sales, or project management in the fire protection industry
• Demonstrated organizational skills
• Ability to collaborate and work effectively within a team

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005

Responsibilities

• The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
• The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Other duties as assigned.

Qualifications

• Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
• Previous training/experience in fire alarm systems (2+ years)
• Experience in performing fire alarm, extinguisher, and emergency lighting inspections.
• Troubleshooting and service experience an asset
• Proficient in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• Exceptional customer service skills and organizational skills
• Understand and practice applicable ULC, CSA and Canadian
• Electrical codes and standards which apply to their area

What we offer:

• Competitive salaries
• Paid time off
• Growth and training opportunities
• RRSP matching
• Company vehicle and cell phone
• Incentive plans
• Comprehensive benefits package including dental and health coverage, life insurance and much more!

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Responsibilities

• The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
• The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Other duties as assigned

Qualifications

• Completion of or enrollment in CFAA Certification Courses - willing to obtain within 1 year of employment
• Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
• Previous training/experience in fire alarm systems is an asset
• Proficient in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• Exceptional customer service skills and organizational skills
• Must be available to work afternoons/nights on an ongoing basis!

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Responsibilities

• The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

Qualifications

• CFAA Certification required
• Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
• 3-5 years previous training/experience in fire alarm systems
• Experience programming alarm systems (Edwards programming preferred)
• Proficient in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• Exceptional customer service skills and organizational skills

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Manitobans Act.

Responsibilities

• The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

Qualifications

• CFAA Certification is required
• Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
• Previous training/experience in fire alarm systems (2+ years)
• Proficient in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• Exceptional customer service skills and organizational skills

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Responsibilities

• The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Other duties as assigned

Qualifications

• CFAA Certification
• Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
• 3+ years previous training/experience in fire alarm service
• Proficient in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• Exceptional customer service skills and organizational skills

What we offer:

• Competitive salaries
• Paid time off
• Growth and training opportunities
• RRSP matching
• Company vehicle and cell phone
• Incentive plans
• Comprehensive benefits package including dental and health coverage, Health Care Spending Account, life insurance and much more!

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Responsibilities:

• Help with service work and repairs on fire alarm systems under the supervision of a CFAA Fire Alarm Technician
• Other duties as assigned

Qualifications:

• Desire to pursue or interest in Fire Alarm Technician work; enrollment in CFAA courses considered a strong asset
• Must be a team player, willing to help others, and able come to work with a positive attitude.
• Strong communication skills
• Detail oriented
• Must be able to work Monday to Fridays - hours will vary dependent on the needs of the business
• Ideal candidate will have a valid driver's license

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Job Description

• Establish contacts with contractors, engineers and suppliers to promote Edwards fire and signalling specifications, and sale of our products and services.
• Provide product and quotation support to sales representatives and customer service.
• Assist with quotations and provide support to existing sales personnel.
• We are looking for a "self-starter" who is comfortable both with cold-calling prospective clients and with working with our existing sales team members
• Evaluate new product opportunities by introducing them into the marketplace.

Qualification

• 2-year Community College diploma in a related field or equivalent technical experience
• Exceptional interpersonal skills
• 2 years experience in the Fire Alarm industry
• Field experience in fire alarm systems and/or experience in sales of fire alarm systems is preferred
• 3-5 years experience in Fire, Security, or Nursecall Product Sales, or Sales Training
• Knowledge of Edwards fire and signalling products an asset
• Possess strong communication, organizational and time management skills
• Must possess a valid Driver's License and a clean driving record.

Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Job Description

• Establish contacts with contractors, engineers and suppliers and promote the specification and sale of our products and services
• Provide product and quotation support to sales representatives and customer service
• Assist with quotations and provide support to existing sales personnel
• We are looking for a "self-starter" who is comfortable both with cold-calling prospective clients and with working with our existing sales team members
• Evaluate new product opportunities
• Other related duties as assigned

Qualification

• 2-year Community College diploma in a related field or equivalent technical experience
• Working knowledge of Ontario Building Code & ULC standards
• Experience working with electrical contractors
• Exceptional interpersonal skills
• 5+ years' experience in Fire Product Sales, or equal field experience
• Possess strong computer and organizational skills
• Must possess a valid Driver's License and a clean driving record

Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Job Description

• Establish contacts with contractors, engineers and suppliers to promote Edwards fire and signalling specifications, and sale of our products and services.
• Provide product and quotation support to sales representatives and customer service.
• Assist with quotations and provide support to existing sales personnel.
• We are looking for a "self-starter" who is comfortable both with cold-calling prospective clients and with working with our existing sales team members
• Evaluate new product opportunities by introducing them into the marketplace.

Qualification

• 2-year Community College diploma in a related field or equivalent technical experience
• Exceptional interpersonal skills
• 2 years experience in the Fire Alarm industry
• Field experience in fire alarm systems and/or experience in sales of fire alarm systems is preferred
• 3-5 years experience in Fire, Security, or Nursecall Product Sales, or Sales Training
• Knowledge of Edwards fire and signalling products an asset
• Possess strong communication, organizational and time management skills
• Must possess a valid Driver's License and a clean driving record.

Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Job Description

• Establish contacts with contractors, engineers and suppliers to promote Edwards fire and signaling specifications, and sale of our products and services.
• Provide product and quotation support to sales representatives and customer service.
• Assist with quotations and provide support to existing sales personnel.
• We are looking for a "self-starter" who is comfortable both with cold-calling prospective clients and with working with our existing sales team members
• Evaluate new product opportunities by introducing them into the marketplace.
• Establish contact with purchasing influences as assigned or within the geographic territory and promote the sale of Troy's’ services and products.
• Provide technical support to inside staff and service technicians as required.
• Generate a list of potential quotes and document competitive activity/trends to direct Manager as required.

Qualification

• 2-year Community College diploma in a related field or equivalent technical experience
• Exceptional interpersonal skills
• 2 years’ experience in the Fire Alarm industry
• Field experience in fire alarm systems and/or experience in sales of fire alarm systems is preferred
• 3-5 years’ experience in Fire, Security, or Nursecall Product Sales, or Sales Training
• Knowledgeable of ULC standards, Ontario Building Code and fire alarm products
• Knowledge of Edwards fire and signaling products an asset
• Possess strong communication, organizational and time management skills
• Must possess a valid Driver's License and a clean driving record.

Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Qualifications:

• Post-secondary education in Fire Protection Engineering & Technology or equivalent
• 3-5 years experience in the field of fire protection design, preferably with a Fire Protection Contractor
• NICET certification and/or have the ability to become certified
• Working expertise of 3D modelling design software (e.g. Revit) is preferred
• Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

Key Responsibilities:

• Design, listing, and project coordination of Fire Protection Systems
• Work with a team of fire protection designers, reporting directly to the design team leader
• Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability
• Work within Autodesk Revit to recreate fire protection design for 3D modeling
• Develop finished building models and drawings from general conceptual information and design notes
• Work with senior drafting and design team to create 3D models
• Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports
• Assist in continuing and maintaining company best practices in coordination with national fire protection design team
• Verify that all deliverables meet NFPA standards and local ordinance

Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Responsibilities:

• Assist Sprinkler Division with administrative tasks associated with the day-to-day operation of the branch
• Serve as back-up to Service Coordinator
• Complete data management processes; filing and uploading documentation into ERP system
• Assisting with preparing reports and quotes
• Assist with administrative tasks associated with inventory and purchasing
• Strive to maintain the highest level of customer satisfaction
• Process all documents with accuracy and efficiency
• Field requests/inquiries from internal and external customers
• Other administrative tasks as required

Qualifications:

• Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
• 3 years' working experience in office administration
• Experience with trade permits is considered an asset
• Ability to multi-task and be a versatile team member
• Ability to re-prioritize tasks and demonstrated strategic organizational skills
• Experience with purchasing and inventory transactions an asset
• Experience with Accounting/ERP software ideal

Annual Salary: $52,000 - $54,000

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

NATURE AND SCOPE:

• Perform, with minimum supervision, PMA, repairs as within the scope of the Accountability Objective, and related duties as directed.
• Perform repairs necessary to complete PMA except as excluded in Accountability Objectives.
• Perform other areas of work as required, i.e. emergency lighting, extinguishers, etc.
• Assist in other areas as assigned.
• Prepare and submit timely accurate and neat reports showing all pertinent information which completely documents the work performed.
• Analyze and report to supervisor, any problems that occur while performing duties.
• Ensure the most productive use of time by regularly communicating with their service coordinator when a job is completed.
• Responsible for independently developing knowledge of Company products by reading and understanding service and/or technical bulletins or other material provided and developing technical knowledge which, at time, will be provided through instructor lead training.
• Maintain and update all related drawings, schematics, and service bulletins issued.
• Maintain a constantly up-to-date, neat and orderly parts inventory in service vehicle.
• Strive to maintain the highest level of customer satisfaction as well as suggesting to the customer whenever offered the opportunity, other products and services provided by the company.
• Submit to the Company (i.e. local branch office supervisor and/or salesperson) any suggestions that might assist in increasing productivity and/or quality of work, or permit possible product modifications or redesigns.
• Be responsible for adhering to scheduled maintenance and safe operation of the Company vehicle as well as maintaining the interior and exterior of the Company vehicle in a clean and tidy condition.
• Acting accordingly in a safe and responsible manner and follow established safe working procedures and report all unsafe acts, hazards and/or accidents to the appropriate.

QUALIFICATIONS/REQUIREMENTS:

•  High School Diploma
• One (1) year community college graduate in electronics and/or equivalent work experience
• ASTT EX, EL and FA tickets (where the AHJ requires ASTT certification)
• Good communication skills
• Good computer skills

Employees who are electricians may perform work that would normally be subcontracted to an electrician provided they are not expected to do work for which they cannot obtain a permit.

Hourly range: $29.98 - 34.59

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

NATURE AND SCOPE:

• Perform PMA, verifications, repairs, modifications, troubleshooting, training and related duties as directed on all systems excluding those listed in Accountability Objectives.
• Operate a laptop computer and download software to small microprocessor based systems.
• Make programming changes excluding those listed in Accountability Objectives.
• Perform other areas of work as required, i.e. emergency lighting, extinguishers, renovation, etc.
• Train PMT service technicians and, where falling within the PMT II technician’s abilities, customers on the job site as requested.
• Assist in other areas as assigned.

Employees who are electricians may perform work that would normally be subcontracted to an electrician provided they are not expected to do work for which they cannot obtain a permit

 QUALIFICATIONS/REQUIREMENTS:

• High School Diploma
• CFAA and/or ASTT EX, EL and FA tickets (where the AHJ requires ASTT certification
• Two (2) year community college graduate in electronics, and/or equivalent work experience
• Good communication skills
• Good computer skills 

Hourly Rate: $36 - $39/hour

Please note, if qualifications of applicants do not meet the above criteria, consideration will be made for candidates at the entry/PMT I
level and rate. If we receive applicants who exceed the above criteria, we may consider applicants at the TCST level/rate if they
meet the following criteria:

• The TCST must be able to provide training to PMT and PMTII technicians as required.
• Perform system verifications on all size projects.
• Perform inspections and troubleshooting on all life safety systems.
• Perform and assist in the preparation of system modifications.
• Keep current through Company training with all applicable legislated codes and standards.
• Must be able to program and verify life safety systems
• Factory trained in Programming in Simplex 4100 and/or EST3 is required

NATURE AND SCOPE:

• Perform, with minimum supervision, PMA, repairs as within the scope of the Accountability Objective, and related duties as directed.
• Perform repairs necessary to complete PMA except as excluded in Accountability Objectives.
• Perform other areas of work as required, i.e. emergency lighting, extinguishers, etc.
• Assist in other areas as assigned.
• Prepare and submit timely accurate and neat reports showing all pertinent information which completely documents the work performed.
• Analyze and report to supervisor, any problems that occur while performing duties.
• Ensure the most productive use of time by regularly communicating with their service coordinator when a job is completed.
• Responsible for independently developing knowledge of Company products by reading and understanding service and/or technical bulletins or other material provided and developing technical knowledge which, at time, will be provided through instructor lead training.
• Maintain and update all related drawings, schematics, and service bulletins issued.
• Maintain a constantly up-to-date, neat and orderly parts inventory in service vehicle.
• Strive to maintain the highest level of customer satisfaction as well as suggesting to the customer whenever offered the opportunity, other products and services provided by the company.
• Submit to the Company (i.e. local branch office supervisor and/or salesperson) any suggestions that might assist in increasing productivity and/or quality of work, or permit possible product modifications or redesigns.
• Be responsible for adhering to scheduled maintenance and safe operation of the Company vehicle as well as maintaining the interior and exterior of the Company vehicle in a clean and tidy condition.
• Acting accordingly in a safe and responsible manner and follow established safe working procedures and report all unsafe acts, hazards and/or accidents to the appropriate.

QUALIFICATIONS/REQUIREMENTS:

•  High School Diploma
• One (1) year community college graduate in electronics and/or equivalent work experience
• ASTT EX, EL and FA tickets (where the AHJ requires ASTT certification)
• Good communication skills
• Good computer skills

Employees who are electricians may perform work that would normally be subcontracted to an electrician provided they are not expected to do work for which they cannot obtain a permit.

Hourly range: $29.98 - 34.59

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Responsabilités:

• Inspecter et vérifier anuellement les systèmes d'alarme incendie
• Assurer la conformité des systèmes d'alarme incendie conformément à la norme ULC-S536 et ULC-S537
• Effectuer des rapports incendies des inspections et des modifications du système d'alarme incendie
• Noter des recommandations ou lacunes à partir d’inspection incendie basé sur les normes ULC
• Être disponible pour répondre aux appels de service

Critère de l’employé recherché:

• Bon service à la clientèle
• La capacité de parler et d'écrire en français
• Posséder un permis de conduire valide
• Avoir un bon sens de l'organisation et suivre les règles de santé et de sécurité
• Avoir une certification CFAA ou être prêt à obtenir la certification CFAA dans l'année suivant la date de début
• La formation en usine serait un atout considérable 

Ce que nous offrons

• Nous offrons un salaire compétitif, y compris le salaire (basé sur l'expérience), la contribution à l'épargne-retraite, les avantages, le téléphone cellulaire et le véhicule.
• Troy offre un programme de remboursement des frais de scolarité pour les techniciens afin d'obtenir l'obtention de la certification CFAA