Careers

Proudly Canadian, Troy is one of the country's largest third-party suppliers of life & fire safety systems and services. We are an entrepreneurial company with locations coast-to-coast and a legacy of success. We invite you to be part of our team of industry-leading talent with an exciting plan for the future.

Open Positions

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  • Kelowna, British Columbia | Technical | In the Office |

    Are you a self-motivated Design Professional looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Intermediate Sprinkler Designer to join our team! In this role you will assist in producing drawings on a variety of buildings including commercial, residential, industrial and healthcare facilities.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent
    • 3-5 years experience in the field of fire protection design, preferably with a Fire Protection Contractor
    • NICET certification and/or have the ability to become certified
    • Working expertise of 3D modelling design software (e.g. Revit) is preferred
    • Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

    Key Responsibilities:

    • Design, listing, and project coordination of Fire Protection Systems
    • Work with a team of fire protection designers, reporting directly to the design team leader
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability
    • Work within Autodesk Revit to recreate fire protection design for 3D modeling
    • Develop finished building models and drawings from general conceptual information and design notes
    • Work with senior drafting and design team to create 3D models
    • Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team
    • Verify that all deliverables meet NFPA standards and local ordinance
    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.
    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

  • Langley, British Columbia | Technical | In the Office |

    Are you a self-motivated Design Professional looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Intermediate Sprinkler Designer to join our team! In this role you will assist in producing drawings on a variety of buildings including commercial, residential, industrial and healthcare facilities.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent
    • 3-5 years experience in the field of fire protection design, preferably with a Fire Protection Contractor
    • NICET certification and/or have the ability to become certified
    • Working expertise of 3D modelling design software (e.g. Revit) is preferred
    • Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

    Key Responsibilities:

    • Design, listing, and project coordination of Fire Protection Systems
    • Work with a team of fire protection designers, reporting directly to the design team leader
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability
    • Work within Autodesk Revit to recreate fire protection design for 3D modeling
    • Develop finished building models and drawings from general conceptual information and design notes
    • Work with senior drafting and design team to create 3D models
    • Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team
    • Verify that all deliverables meet NFPA standards and local ordinance
    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.
    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

  • Victoria, British Columbia | Technical | In the Office |

    Are you a self-motivated Design Professional looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Intermediate Sprinkler Designer to join our team! In this role you will assist in producing drawings on a variety of buildings including commercial, residential, industrial and healthcare facilities.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent
    • 3-5 years experience in the field of fire protection design, preferably with a Fire Protection Contractor
    • NICET certification and/or have the ability to become certified
    • Working expertise of 3D modelling design software (e.g. Revit) is preferred
    • Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

    Key Responsibilities:

    • Design, listing, and project coordination of Fire Protection Systems
    • Work with a team of fire protection designers, reporting directly to the design team leader
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability
    • Work within Autodesk Revit to recreate fire protection design for 3D modeling
    • Develop finished building models and drawings from general conceptual information and design notes
    • Work with senior drafting and design team to create 3D models
    • Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team
    • Verify that all deliverables meet NFPA standards and local ordinance
    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.
    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

  • Barrie, Ontario | Technical & Services | In the Office |

    Our Barrie branch is looking for an experienced Sprinkler Service Manager to join their team! In this role, the successful candidate will be responsible for providing the day-to-day management of the branch Sprinkler Service Operations in the Barrie branch.

    The Sprinkler Service Manager will be responsible for performing the following duties:

    • Provide technical management of the branch sprinkler service operations.
    • Complete managerial duties relating to sprinkler system sales, project management of quoted service work, as well as deficiencies and spin-offs from inspection accounts.
    • Ensure sprinkler division staff are adhering to company policies and procedures.
    • Work closely with administrative team to ensure all required information is available to field staff and that required documents including invoicing and inventory transactions are completed efficiently and accurately.
    • Work with field staff to ensure they have the training tools and information required to perform their duties safely and in accordance to company standards.
    • Other supervisory duties as required.

    Experience & Qualifications

    • Post Secondary Education in Fire Protection Engineering or equivalent education in fire protection field, and/or CoFQ as a Sprinkler Journeyman
    • 3 - 5 years experience in fire protection field
    • Estimating, design, project management and/or service supervisory experience considered an asset
    • Valid Driver’s License and Clear Driver’s Abstract

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Langley, British Columbia | Management | In the Office |

    We are looking for an experienced Project Manager to join our team!

    Responsibilities:

    • Manage and oversee the full lifecycle of multiple projects from initiation to completion.
    • Dissect large project schedules to determine key dates for installation and extrapolate internal key dates for design procurement and fabrication.
    • Coordinate and collaborate within large project teams and stake holders.
    • Manage internal deliverables.
    • Assess on site labour productivity against monthly billing cycles.
    • Provide direct technical and application support for sales personnel including on-site technical and application support as required by the project.
    • Produce accurate and concise details on engineered systems.
    • Provide assistance to customers and act as a liaison between contractors, sales, site personnel and verification personnel as required.
    • Facilitate effective communication among stakeholders to ensure alignment and transparency.
    • In conjunction with sales personnel support, as required, engineered systems from manufacturing detail through to job completion. Report any significant developments relating to orders or customer concerns to involved sales staff and District Manager.
    • Responsible for keeping current on codes and standards as they apply to products and installations and maintaining detailed knowledge of Troy Life & Fire Safety Ltd. products and products of our competitors
    • Monitor project progress, identify risks, and implement mitigation strategies.
    • Track and report project status, including milestones, deliverables, and budget to senior management

    Qualifications

    • Bachelor's degree in a related field or equivalent experience
    • Previous Project Manager experience on large contracts required
    • Experience with procurement; must be familiar with purchasing activities such as supplier quotes, purchase orders and managing delivery dates.
    • Must be well versed in contract management, including change order pricing.
    • Strong verbal & written communication skills.
    • Excellent Interpersonal and leadership skills.
    • Experience in the Fire Protection Industry would be an asset

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.


  • Kingston, Ontario | Technical & Services | In the Office |

    Our Kingston, ON branch is looking for an experienced Fire Alarm Service professional to join their team as a Service Group Leader! The Service Group Leader is responsible for providing leadership and assistance to technicians for non-disciplinary matters.

     

    Responsibilities:

    • Verifications, PMA, Troubleshooting and Repair on all types of systems and products.
    • In addition, they will also perform; Mod-Kit, Programming, and Renovations
    • Provide technical support and training for other technicians as required.
    • Support technicians on call
    • Provide technical support to all Fire Alarm Technicians

    Experience & Qualifications

    • CFAA required.
    • Two years of community college in electronics or equivalent related job experience
    • 5+ years' experience as a Fire Alarm Technician equivalent
    • Demonstrated leadership abilities/skills
    • Must have working knowledge of a variety of fire alarm systems
    • Experience with programming and verification on any type of fire alarm system would be an asset
    • Must possess a valid driver's licence as the successful candidate will be provided with a company leased vehicle

     

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005


  • Kelowna, British Columbia | Management | In the Office |

    We are looking for an experience Project Manager to join our team!

    Responsibilities:

    • Manage and oversee the full lifecycle of multiple projects from initiation to completion.
    • Dissect large project schedules to determine key dates for installation and extrapolate internal key dates for design procurement and fabrication.
    • Coordinate and collaborate within large project teams and stake holders.
    • Manage internal deliverables.
    • Assess on site labour productivity against monthly billing cycles.
    • Provide direct technical and application support for sales personnel including on-site technical and application support as required by the project.
    • Produce accurate and concise details on engineered systems.
    • Provide assistance to customers and act as a liaison between contractors, sales, site personnel and verification personnel as required.
    • Facilitate effective communication among stakeholders to ensure alignment and transparency.
    • In conjunction with sales personnel support, as required, engineered systems from manufacturing detail through to job completion. Report any significant developments relating to orders or customer concerns to involved sales staff and District Manager.
    • Responsible for keeping current on codes and standards as they apply to products and installations and maintaining detailed knowledge of Troy Life & Fire Safety Ltd. products and products of our competitors
    • Monitor project progress, identify risks, and implement mitigation strategies.
    • Track and report project status, including milestones, deliverables, and budget to senior management

    Qualifications

    • Bachelor's degree in a related field or equivalent experience
    • Previous Project Manager experience on large contracts required
    • Experience with procurement; must be familiar with purchasing activities such as supplier quotes, purchase orders and managing delivery dates.
    • Must be well versed in contract management, including change order pricing.
    • Strong verbal & written communication skills.
    • Excellent Interpersonal and leadership skills.
    • Experience in the Fire Protection Industry would be an asset

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.


  • Victoria, Alberta | Management | In the Office |

    We are looking for an experienced Project Manager to join our team!

    Responsibilities:

    • Manage and oversee the full lifecycle of multiple projects from initiation to completion.
    • Dissect large project schedules to determine key dates for installation and extrapolate internal key dates for design procurement and fabrication.
    • Coordinate and collaborate within large project teams and stake holders.
    • Manage internal deliverables.
    • Assess on site labour productivity against monthly billing cycles.
    • Provide direct technical and application support for sales personnel including on-site technical and application support as required by the project.
    • Produce accurate and concise details on engineered systems.
    • Provide assistance to customers and act as a liaison between contractors, sales, site personnel and verification personnel as required.
    • Facilitate effective communication among stakeholders to ensure alignment and transparency.
    • In conjunction with sales personnel support, as required, engineered systems from manufacturing detail through to job completion. Report any significant developments relating to orders or customer concerns to involved sales staff and District Manager.
    • Responsible for keeping current on codes and standards as they apply to products and installations and maintaining detailed knowledge of Troy Life & Fire Safety Ltd. products and products of our competitors
    • Monitor project progress, identify risks, and implement mitigation strategies.
    • Track and report project status, including milestones, deliverables, and budget to senior management

    Qualifications

    • Bachelor's degree in a related field or equivalent experience
    • Previous Project Manager experience on large contracts required
    • Experience with procurement; must be familiar with purchasing activities such as supplier quotes, purchase orders and managing delivery dates.
    • Must be well versed in contract management, including change order pricing.
    • Strong verbal & written communication skills.
    • Excellent Interpersonal and leadership skills.
    • Experience in the Fire Protection Industry would be an asset

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.


  • Kelowna, British Columbia | Sales & Technical | In the Office |

    Our Kelowna, BC branch is currently looking for an experienced Deficiency Quotation Administrator to join their team. In this role, the successful candidate will be responsible for quoting fire alarm deficiencies and making recommendations that are generated from the service inspections performed by our skilled fire alarm technicians.

    Responsibilities:

    • Pricing fire alarm deficiencies and recommendations that are generated from the service inspections performed by our skilled technicians.
    • Preparing quotes for building owners, contractors, and tenders opportunities pertaining to retrofit projects and tenant improvements.
    • Other administrative duties as required to assist our Service Sales Representative.

    Qualifications:

    • 1 - 2 years experience in inspection, testing, maintenance or sales in Fire Alarm/Detection or related industry
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Oshawa, Ontario | Administration | In the Office |

    Troy Life & Fire Safety Ltd. is currently looking for an Office Administrator to join our team in Oshawa, Ontario! The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment and committed to providing the best support possible to ongoing objectives of the company.

    Responsibilities:

    • Assist management with administrative tasks associated with the day-to-day operation of the branch
    • Complete data management processes; filing and uploading documentation into ERP system
    • Assisting with preparing reports and quotes
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency
    • Field requests/inquiries from internal and external customers
    • Other administrative tasks as required

    Qualifications:

    • 2 years' working experience as an administrative assistant
    • Ability to multi-task and be a versatile team member
    • Ability to re-prioritize tasks and demonstrated strategic organizational skills
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Industry experience in Fire and Life Safety considered and asset but not required

     

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Kingston, Ontario | Management | In the Office |

    Troy Life & Fire Safety Ltd. is looking for an enthusiastic and dedicated Fire Protection /Sprinkler Service Manager to join our Kingston, ON team. Are you our next employee? As the Sprinkler Service Manager, you will be responsible to manage and develop the company's Sprinkler Service interests while leading our local Sprinkler Service team.

    Responsibilities:

    • Source sprinkler projects and gather all relevant information as required
    • Ensure designs are in accordance with applicable codes and standards
    • Ensure that the service schedule is maintained and followed
    • Provide all required liaison and documentation to finance for timely customer billings and payroll
    • Provide information and suggestions to customers with regards to other products or services provided by our company
    • Prepare budgets with accountability for results
    • Provide technical support, team development, supervision and training to direct reports

    Qualifications:

    • Community College in Fire Protection Engineering (or equivalent) or work experience as a Fire Sprinkler Journeyman
    • Knowledge in most NFPA Codes, in particular NFPA 13, 14, 20, 25, 10, etc. and greater Vancouver AHJ / Municipal permitting Process Requirements 
    • Experience in a Sales/Supervisor/Design role in the Fire Protection Industry preferred
    • Experience in Project Estimation/Management will be considered an asset
    • Management and Supervisory Experience ideal
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional communication skills and organizational skills

  • Langley, British Columbia | Administration | In the Office |

    Our Langley, BC branch is looking for an enthusiastic Office Administrator to join our team! The ideal candidate will be someone with exceptional interpersonal skills, proven ability to prioritize tasks in a fast-paced environment, and committed to providing the best support possible to ongoing objectives of the company.

    Responsibilities:

    • Provide administrative assistance to the branch Service Managers
    • Complete data management processes; filing and uploading documentation into ERP system
    • Assisting with reports and quotes including distribution and uploading
    • Customer service duties
    • Processing of work orders 
    • Working with client portals to upload invoices and retrieve POs
    • Issue POs to vendors
    • Complete invoicing as required
    • Other administrative tasks as required

    Qualifications:

    • Post-Secondary Education in Business Administration or related field; or 5 years' working experience
    • Ability to multi-task and be a versatile team member
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience in ERP Systems and advanced computer ability an asset
    • Industry experience in Fire and Life Safety an asset
    • We are looking for someone with positive interpersonal skills and an ability to work well in a team environment, as well as independently
    • Strong organizational skills are required

    Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.


  • Montreal, Quebec | Administration | In the Office |

    *Le français suivra* Troy Life & Fire Safety Ltd. is hiring a Warehouse Administrator to join our Montreal Branch. In this role the successful candidate will be responsible for receiving and inspecting incoming material to ensure it’s the correct product. And they will be responsible for the full-cycle inventory management of materials and shop tools within the branch. Notre succursale de Montréal est à la recherche d’un administrateur(trice) d’entrepôt et d’inventaire pour se joindre à leur équipe! Dans ce rôle, le/la candidat(e) retenu(e) sera responsable de la gestion complète des stocks de matériaux et d’outils d’atelier au sein de la succursale.

    Nature & Scope

    • Responsible for receiving material in our ERP system.
    • Review and streamline the effectiveness of product delivery to our customers, and direct sales and service branches.
    • Responsible for filling customer orders and delivering them to the delivery platform in a manner that meets company standards for safety, security and productivity.
    • Work closely with existing warehouse team to order, stock, and deliver products as required.
    • Work closely with service coordinator, estimators/PMA reps and manager to ensure material accuracy and availability.
    • Responsible for placement of PO’s for non-stock urgent materials, and work directly with the procurement team to help ensure the timely procurement of fire protection products in proper quantities according to marketing forecasts and field demand.
    • Work in conjunction with Inventory Sourcing Manager to conduct periodic and annual inventory cycle counts and reconciliation.

    Qualifications

    • High School Diploma or equivalent work experience
    • Knowledge of electronic purchasing and inventory control software
    • Solid understanding of the principles and processes for Supply Chain Management
    • Good interpersonal skills & attention to detail
    • Product knowledge of fire protection products
    • Must hold a valid driver’s license
    • Forklift certification would be an asset; or ability to obtain one.
    • Fire Protection experience would be an asset, but not required.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    *************************************************

     

    Qualifications recherchées:

    • Expérience dans les processus de gestion des stocks
    • Expérience de réception et d’expédition
    • Expérience de bons de commande et de processus connexes
    • Expérience de travail dans un magasin et/ou un entrepôt, un atout
    • Compétences informatiques et expérience dans les systèmes d’inventaire informatisés
    • Expérience antérieure dans l'industrie des gicleurs ou de la plomberie considérée comme un atout
    • Permis de conduire valide requis

    Responsibilités principales:

    • Manipulation physique de matériaux, y compris le mouvement des palettes à l’aide d’un transpalette, etc.
    • Étalonnage de l’équipement d’essai
    • Réparations de petits outils au besoin
    • Entretien général de l’atelier et des véhicules
    • Commande d’achat de matériaux spécialisés
    • Processus d’expédition et de réception
    • Effectuer des contrôles de sécurité mensuels de l’atelier
    • Livraison et ramassage de matériel (de l’entrepôt au chantier ou du chantier à l’entrepôt)
    • Autres tâches requises

    Pourquoi travailler chez Troy?

    Protection Incendie Troy Ltée. est l'un des plus importants fournisseurs de systèmes d'alarme incendie, d'extinction des incendies, de sécurité, d'appel infirmier et de communication au Canada. Fièrement canadienne, notre entreprise privée (actionnaires employé(e)) compte plus de 940 employé(e)s réparti(e)s dans 28 succursales d'un océan à l'autre. Nous sommes fiers d'avoir une équipe composée de personnes talentueuses, à l'avant-garde de l'industrie.  Nous avons un plan et des projets passionnants pour le futur.

    Protection Incendie Troy Ltée offre un excellent programme de rémunération, y compris un programme d’avantages sociaux complet. Découvrez une entreprise engagée à offrir un environnement qui favorise la croissance de ses employé(e)s et de l’entreprise tout leur assurant un succès financier.


  • Mississauga, Ontario | Administration | In the Office |

    Our Mississauga, ON branch is looking for an enthusiastic Office Administrator to join our team! The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment and committed to providing the best support possible to ongoing objectives of the company.

    Responsibilities:

    • Complete data management processes; filing and uploading documentation into ERP system
    • Assisting with reports and quotes including distribution and uploading
    • Customer service and reception duties
    • Provide administrative support for the branch's sales team
    • Act as a back-up in service coordination as required
    • Other administrative tasks as required

    Qualifications:

    • Post-Secondary Education in Business Administration or related field; and/or 3 years' working experience
    • Ability to multi-task and be a versatile team member
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience in ERP/Data Management/HRIS Systems and advanced computer ability considered a strong asset
    • Industry experience in Fire and Life Safety considered and asset but not required

    Why work with Troy?

    Troy offers an excellent compensation package including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Winnipeg, Manitoba | Administration | In the Office |

    Our Winnipeg, MB, branch is looking for an enthusiastic Office Administrator to join our team! The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment, and committed to providing the best support possible to ongoing objectives of the company. In this role you will be responsible to perform a variety of administrative duties as required.

    Responsibilities:

    • Assist manager/supervisor in all administrative tasks associated with the day-to-day operation of the branch including inventory control and administrative support to sales staff
    • Complete data management processes; filing and uploading documentation into ERP system
    • Assisting with reports and quotes including distribution and uploading
    • Assist with billing and invoicing processes
    • Serve as back-up scheduler; scheduling technicians for scheduled inspections, deficiency repairs and/or service work
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency
    • Field requests/inquiries from internal and external customers
    • Other administrative tasks as required

    Qualifications:

    • Post-Secondary Education in Business Administration or related field; and/or 3 years' working experience
    • Ability to multi-task and be a versatile team member
    • Ability to re-prioritize tasks and demonstrated strategic organizational skills
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience in ERP/Data Management/HRIS Systems and advanced computer ability considered a strong asset
    • Industry experience in Fire and Life Safety considered and asset but not required

     


  • Barrie, Ontario | Technical & Services | On the Road |

    Our Barrie, ON branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    Qualifications

    • CFAA Certification is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2 years)
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

     

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • St. John's, Newfoundland | Technical & Services | On the Road |

    Our St. Johns, NL team is looking for a Marine Systems Technician to join their team! Our Marine Systems Technician's are responsible for installing, verifying, inspecting, servicing, and modifying fixed fire protection systems while ensuring compliance to codes and standards in accordance with customer’s contract (CO2, Novec, FM200, Water Mist, Wet and Dry Chemical).

    Responsibilities:

    • Perform fire alarm inspections, services and verifications including the inspection of portable equipment including fire extinguishers and other life safety items as per local codes and standards
    • Inspect, hydrostatic test and recharge of cylinders from fixed systems, air cylinders and portable fire extinguishers
    • Maintain equipment in accordance with TC guidelines and ISO procedures
    • Prepare inspection, verification and deficiency reports required by standards and codes
    • Receive inventory, pick parts orders, package and deliver to our customers as required
    • Responsible to keep inventory organized and notify of stock order requirements
    • Develop and maintain high caliber relationships with clients, to ensure their full satisfaction in doing business with our company
    • Be available for emergency after hours service
    • Maintain knowledge of codes and standards

    Qualifications

    • Previous Marine Industry experience considered an asset
    • Previous experience with conventional/addressable fire alarm systems would be an asset
    • CFAA certification would be an asset
    • Minimum high school diploma
    • Diploma or Degree in Fire Protection would be an asset
    • Previous experience working with Fire Suppression systems
    • Marine/Offshore experience an asset, working on board ships and off shore
    • Certification and Strong knowledge of NFPA10 & TDG standards
    • Valid drivers license with clean abstract and willing to travel

    Why Work With Troy?

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Montreal, Quebec | Sales | In the Office |

    Are you an experienced Sales Representative looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Product Sales Representative to join our Montreal, QC team! In this role, the sales representative will be responsible for maintaining and securing orders for the branch. They will provide pricing for products and services as they relate to Fire Alarm, Security, Nursecall Systems as well as 3rd party products for assigned accounts with technical accuracy.

    Nature & Scope

    • Establish contacts with contractors, engineers and suppliers to promote Edwards fire and signalling specifications, and sale of our products and services.
    • Provide product and quotation support to sales representatives and customer service.
    • Assist with quotations and provide support to existing sales personnel.
    • We are looking for a "self-starter" who is comfortable both with cold-calling prospective clients and with working with our existing sales team members
    • Evaluate new product opportunities by introducing them into the marketplace.

    Qualifications

    • 2-year Community College diploma in a related field or equivalent technical experience
    • Exceptional interpersonal skills
    • Field experience in fire alarm systems and/or experience in sales of fire alarm systems is preferred
    • 3-5 years experience in Fire, Security, or Nursecall Product Sales, or Sales Training
    • Knowledge of Edwards fire and signalling products an asset
    • Possess strong computer and organizational skills
    • Must possess a valid Driver's License and a clean driving record.

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package including a vehicle allowance, a comprehensive benefits program and paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Owen Sound, Ontario | Services | In the Office |

    Troy Life & Fire Safety Ltd. is hiring a Warehouse Administrator to join our Owen Sound Branch! In this role the successful candidate will be responsible for receiving and inspecting incoming material to ensure it’s the correct product.

    Nature & Scope

    • Responsible for receiving material in our ERP system.
    • Review and streamline the effectiveness of product delivery to our customers, and direct sales and service branches.
    • Responsible for filling customer orders and delivering them to the delivery platform in a manner that meets company standards for safety, security and productivity.
    • Work closely with existing warehouse team to order, stock, and deliver products as required.
    • Responsible for placement of PO’s for non-stock urgent materials, and work directly with the procurement team to help ensure the timely procurement of fire protection products in proper quantities according to marketing forecasts and field demand.
    • Work in conjunction with Inventory Sourcing Manager to conduct periodic and annual inventory cycle counts and reconciliation.

    Qualifications

    • High School Diploma or equivalent work experience
    • Knowledge of electronic purchasing and inventory control software
    • Solid understanding of the principles and processes for Supply Chain Management
    • Good interpersonal skills & attention to detail
    • Product knowledge of fire protection products
    • Must hold a valid driver’s license
    • Forklift certification would be an asset; or ability to obtain one

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.


  • Mississauga, Ontario | Technical & Services | In the Office |

    Our Mississauga, Ontario branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    We are offering a $100.00 Interview Incentive!!*

     

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    Qualifications

    • CFAA Certification is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Experience in performing fire alarm, extinguisher, and emergency lighting inspections
    • Troubleshooting and service experience considered an asset 
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

    * All candidates who are invited to an in-person interview will receive the Interview Incentive.  Our recruitment process requires the submission of a resume to hr@troylfs.com.  Select candidates will be contacted to complete a telephone pre-interview screening call.  Candidates who meet our criteria following the pre-screening call, will be invited to an in-person interview.  Those who attend the in-person interview will receive a $100 Interview Incentive!

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Ottawa, Ontario | Technical & Services | On the Road |

    Our Ottawa, Ontario team is looking for an enthusiastic entry level candidate who is looking to develop themselves further in the fire and life safety industry! The Junior Fire Alarm Technician position is to provide a training environment for the development of technicians as they work toward attaining their full CFAA certification.

    Nature & Scope

    • Take direction from the on-site Fire Alarm Service Representative, supervisors, coordinators, and/or support staff as defined by company policies
    • Perform duties of maintenance and inspections on fire alarm, fire extinguisher and emergency lighting systems where qualified to do so.
    • Ensure that the highest standard of system reliability and client satisfaction are met.
    • Complete work orders and report in a timely fashion
    • Be responsible for learning and understanding applicable ULC Standards, Building Codes, Fire Codes, CSA, Canadian Electrical Code and other codes & standards which apply to their local areas.
    • Provide onsite assistance to certified fire alarm technicians as required
    • Other duties as assigned

    Qualifications

    • High School Diploma, G.E.D or equivalent working experience required.
    • Must be registered in or have completed the CFAA Fire Alarm Technician courses.
    • Two years of community college in electronics is desired, or enrolled in community college in an electronics program
    • Proficiency in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills
    • Excellent communication skills – both oral and written.
    • Organizational skills
    • Must demonstrate neat and accurate report writing

  • Kelowna, British Columbia | Technical & Services | In the Office |

    Our Kelowna, BC branch is currently looking for an experienced Red Seal Journeyperson/Sprinkler Fitter to join their team! The successful candidate will install, verify, inspect, service and modify sprinkler fire protection systems, ensuring compliance to codes and standards and in accordance with customer’s contract. (Wet/Dry Sprinkler Systems, CO2, Water Mist, Wet and Dry Chemical).

    Job Tasks

    • Service – Wet, dry, pre-action systems, small renovations that require modifications. Trouble shoot systems that are not in proper operation. Make applicable repairs
    • Contracts – Install new systems in both retro and new builds. Coordinate with onsite trades, track and order material, follow track and report on safety procedures
    • Inspection – Inspect, test all applicable systems (fire pumps, hydrants, different alarm valves and devices
    • Maintain knowledge of codes and standards

    Qualifications

    • ASTT certification as a Fire Protection Technician (specifically, Sprinkler/Standpoint System)
    • Red Seal Journeyperson Sprinkler Fitter, preferred
    • Experience running projects
    • Position is a unionized position.
    • Valid drivers license with clean abstract

  • Timmins, Ontario | Administration | In the Office |

    We are hiring a Service Coordinator/Office Administrator for our Timmins Branch! The successful candidate will assist the Service Manager in all administrative tasks associated with the day-to-day operation of the branch.

    Nature & Scope

    • Coordination of inspections, repairs, and renovations while ensuring accuracy and efficiency in schedules of field staff.
    • Processing and tracking work orders and associated invoices
    • Processing and tracking local purchases, and ensuring assoc
    • Monitor and ensure inventory is received correctly based on requests sent for processing to Head Office. Follow up on all discrepancies
    • Assist in preparation of quotes and proposals
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency
    • Other administrative tasks as required

    Qualifications

    • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
    • Strong organizational skills and ability to multi-task in a fast-paced environment.
    • Coordination/Scheduling experience an asset
    • Bilingual in French and English an asset
    • 2 year diploma in business/office administration or equivalent work experience preferred
    • 2+ years of experience preferred

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Windsor, Ontario | Technical & Services | In the Office |

    Our Windsor, Ontario branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area
    • Strong PMA/ITM skills needed

    Qualifications

    • CFAA Certification is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (3+ years)
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Calgary, Alberta | Technical & Services | On the Road |

    Our Calgary, Alberta branch is looking to hire a remote Fire Alarm Technician in the Lethbridge, AB region! The fire alarm service representative will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • Take direction from supervisors, coordinators, and/or support staff as defined by company policy
    • Be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • Ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    Qualifications

    • Two years of community college in electronics is desired
    • Minimum of 2 years' of previous training/experience as a fire alarm technician
    • Proficiency in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • CFAA certification is a requirement
    • Exceptional customer service skills
    • Organizational skills
    • Neat and accurate report writing

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.  

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.


  • London, Ontario | Sales | In the Office |

    Troy Life & Fire Safety Ltd. is looking for a highly motivated, energetic, and outgoing Preventive Maintenance Account Manager/Sales Representative to join our London, ON Team! As the Sales Representative you will be responsible for contacting new customers and maintaining an existing customer base. The role will focus on selling new service agreements relating to life safety systems such as fire alarms, sprinkler systems, nurse call systems and security systems. You will be required to establish relationships with purchasing influences while promoting the company's services and products. This role will also have an account management function in order to maintain, and earn commissions on, existing customer contracts.

    Responsibilities:

    • Sell new service agreements on all company products and services.
    • Maintain service contracts with existing customers.
    • Establish relationships with purchasing influences while promoting the company’s services and products.
    • Investigate and document competitive activity and trends.
    • Develop knowledge of product, codes and standards.

    Qualifications:

    • Previous sales experience and/or sales training
    • The ideal candidate will have demonstrated promotional skills
    • Self-starter with evidence of prospecting experience or customer cold calling
    • Must be willing to travel for customer calls
    • Excellent interpersonal skills
    • Knowledge of company products and services would be an asset but willing to train
    • Ability to work independently
    • Computer skills - Microsoft Office Suite
    • Must possess a valid driver's license

    What we offer:

    • Competitive Salary
    • Commission on sales and existing customer account management
    • Company Leased Vehicle
    • Sales incentive promotions
    • Comprehensive benefit program, including retirement savings program and paid sick time
    • A dynamic, fast-paced environment to grow your sales skills

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Langley, British Columbia | Sales & Technical | In the Office |

    Troy Life & Fire Safety Ltd. is looking for a Preventive Maintenance Account Manager to join their Langley, BC team!

    Responsibilities:

    • Sell new preventive maintenance agreements on all company products and services.
    • Maintain a repetitive substantial renewal rate with existing customers.
    • Establish relationships with purchasing influences while promoting the company’s services and products.
    • Ensure pricing accuracy of quotations.
    • Investigate and document competitive activity and trends.
    • Develop knowledge of product, codes and standards.
    • Adherence to monthly performance budgets.

    Qualifications:

    • Previous sales experience and/or sales training
    • Must be willing to travel for customer calls
    • Excellent interpersonal skills
    • Knowledge of company products and services would be an asset but willing to train
    • Ability to work independently
    • Computer skills - Microsoft Office Suite
    • Self-starter with evidence of prospecting experience or customer cold calling
    • Must possess a valid driver's license

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.  

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.


  • Cambridge, Ontario | Technical & Services | On the Road |

    Our Cambridge, Ontario branch is looking for an experienced Fire Alarm Technician to join our team!

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned

    Qualifications

    • Completion of or enrollment in CFAA Certification Courses - willing to obtain within 1 year of employment
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems is an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Must be available to work afternoons/nights on an ongoing basis

  • Grimsby, Ontario | Administration | In the Office |

    We are hiring a Service Coordinator/Scheduler to join our team!

    Nature & Scope

    • Prime objective is to assist the Fire Detection Manager in all administrative tasks associated with the day-to-day operation of the branch. Coordination of inspections, repairs, and renovations while ensuring accuracy and efficiency in schedules of field staff will be the main focus.
    • Processing and tracking work orders and associated invoices
    • Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
    • Responsible for keeping branch records for expenses and updating them accordingly
    • Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency

    Qualifications

    • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
    • Strong organizational skills and ability to multi-task in a fast-paced environment.
    • Coordination/Scheduling experience an asset
    • 2 year diploma in business/office administration or equivalent work experience preferred
    • 3-5 years of experience preferred

    Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both!

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.


  • Regina, Saskatechewan | Technical & Services | On the Road |

    Our Regina, SK branch is looking for Junior Technicians to join their team!  We are recruiting entry level fire and life safety professionals who are looking for the opportunity to advance their career!  The Junior Fire Alarm Technician position is to provide a training environment for the development of technicians as they work toward attaining their full CFAA certification.

    Nature & Scope·         

    • Take direction from the on-site Fire Alarm Service Representative, supervisors, coordinators, and/or support staff as defined by company policy
    • Perform duties of maintenance and inspections on fire alarm, fire extinguisher and emergency lighting systems where qualified to do so.
    • Ensure that the highest standard of system reliability and client satisfaction are met.
    • Complete work orders and report in a timely fashion
    • Be responsible for learning and understanding applicable ULC Standards, Building Codes, Fire Codes, CSA, Canadian Electrical Code and other codes & standards which apply to their local areas.

     Qualifications

    •  High School Diploma, G.E.D or equivalent working experience required.
    • Registered in or have completed the CFAA Fire Alarm Technician courses.
    • Two years of community college in electronics is desired, or enrolled in community college in an electronics program
    • Proficiency in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills
    • Excellent communication skills – both oral and written
    • Organizational skills
    • Must demonstrate neat and accurate report writing

     


  • Cambridge, Ontario | Administration | In the Office |

    Troy Life & Fire Safety Ltd. is currently looking to hire a National Account Coordinator to join their Cambridge, Ontario branch! As the Bilingual National Account Coordinator, the successful candidate will be responsible for providing on-going customer account support.

    Responsibilities:

    • Assist in new account set-ups and roll out
    • Provide on-going customer account support and monitors general account activities from invoicing to service calls to issue tracking
    • Be responsible for day to day activities of preventive maintenance business across multiple service offices and customer portfolios nationally
    • Establish, develop and maintain business relationships with internal and external customers
    • Stay on top of daily communication with internal/external customers via phone and email
    • Participate in analyzing accounts in order to develop more streamlined operational procedures
    • Process and verify the accuracy of orders/contracts from customers utilizing the organization’s internal technology system(s) and customer’s service agreements
    • Initiate and follow through to completion all required action for response to customer service requests including order changes, maintenance of order/customer information and files
    • Communicate any recommended changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the department as a whole
    • Be responsible for identifying/monitoring any quality issues and manage/maintain customer specific reporting on account activities
    • Support, identify and manages customer expectations
    • Complete investigation and follow through of any customer challenges with appropriate departments/personnel
    • Perform various administrative duties as required

    Qualifications:

    • Bilingual in French and English would be an asset
    • Minimum 3 years customer service experience
    • Post-secondary education in Business Administration or a related field preferred
    • Ability to multi-task and work independently
    • Effective communicator with efficient organizational skills
    • Experience with managing customer accounts in a complex environment 
    • Knowledge of Microsoft Office (PowerPoint, Word, Excel and Outlook) & GP would be an asset
    • Highly motivated and proactive

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program and apid sick days. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.


  • Moncton, New Brunswick | Technical | On the Road |

    Our Moncton, NB branch is looking for a Junior Technician to join their team! This Junior Technician would be working out of the Fredericton, NB area. We are recruiting entry level fire and life safety professionals who are looking for the opportunity to advance their career! The Junior Fire Alarm Technician position is to provide a training environment for the development of technicians as they work toward attaining their full CFAA certification.

    Nature & Scope·

    • Take direction from the on-site Fire Alarm Service Representative, supervisors, coordinators, and/or support staff as defined by company policy
    • Perform duties of maintenance and inspections on fire alarm, fire extinguisher and emergency lighting systems where qualified to do so.
    • Ensure that the highest standard of system reliability and client satisfaction are met.
    • Complete work orders and report in a timely fashion
    • Be responsible for learning and understanding applicable ULC Standards, Building Codes, Fire Codes, CSA, Canadian Electrical Code and other codes & standards which apply to their local areas.

    Qualifications

    • High School Diploma, G.E.D or equivalent working experience required.
    • Registered in or have completed the CFAA Fire Alarm Technician courses.
    • Two years of community college in electronics is desired, or enrolled in community college in an electronics program
    • Proficiency in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills
    • Excellent communication skills – both oral and written
    • Organizational skills
    • Must demonstrate neat and accurate report writing
    • Bilingual in French and English would be considered an asset

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.


  • Calgary, Alberta | Technical & Services | In the Office |

    Our Calgary, Alberta team is looking for an enthusiastic entry level candidate who is looking to develop themselves further in the fire and life safety industry! The Junior Fire Alarm Technician position is to provide a training environment for the development of technicians as they work toward attaining their full CFAA certification.

    Nature & Scope

    • Take direction from the on-site Fire Alarm Service Representative, supervisors, coordinators, and/or support staff as defined by company policies
    • Perform duties of maintenance and inspections on fire alarm, fire extinguisher and emergency lighting systems where qualified to do so.
    • Ensure that the highest standard of system reliability and client satisfaction are met.
    • Complete work orders and report in a timely fashion
    • Be responsible for learning and understanding applicable ULC Standards, Building Codes, Fire Codes, CSA, Canadian Electrical Code and other codes & standards which apply to their local areas.
    • Provide onsite assistance to certified fire alarm technicians as required
    • Other duties as assigned

    Qualifications

    • High School Diploma, G.E.D or equivalent working experience required.
    • Must be registered in or have completed the CFAA Fire Alarm Technician courses.
    • Two years of community college in electronics is desired, or enrolled in community college in an electronics program
    • Proficiency in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills
    • Excellent communication skills – both oral and written.
    • Organizational skills
    • Must demonstrate neat and accurate report writing

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.


  • Edmonton, Alberta | Technical & Services | On the Road |

    Our Edmonton team is currently looking for an Extinguisher Technician to join their branch! In this role, the successful candidate will be maintaining fire extinguishers and providing support in other fire safety related services as required.

    Responsibilities:

    • Provide on-site annual and preventive services to national customers.
    • Inspect and clean fire extinguishers per NFPA standards
    • Assist in emergency lighting and fire safety inspections

     

    Minimum Qualifications:

    • High School diploma, G.E.D. or equivalent required
    • Industry experience considered an asset
    • Skilled in inspection, repair, maintenance
    • Ability to work with small tools
    • Ability to lift 55 lbs
    • Competent with the use of computers.
    • Strong customer relations skills
    • Must possess a valid driver’s license and have a clean driving record.
    • Knowledge of NFPA 10 an asset

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.  

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.


  • Langley, British Columbia | Administration | In the Office |

    We are hiring a Service Coordinator/Scheduler for our Langley Branch! In this role, the successful candidate will be responsible for the coordination of the service/field staff's daily schedules.

    Nature & Scope

    • Coordination of the sprinkler service field staff's daily schedule
    • Work with the branch's other Service Coordinator to maintain high customer service and coordinate schedules of fire and sprinkler field staff for sites requiring both
    • Processing and tracking work orders and associated invoices
    • Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
    • Checking staff expense claims and submitting to head office
    • Responsible for keeping branch records for expenses and updating them accordingly
    • Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
    • Monitor and ensure inventory is received correctly based on requests sent for processing to Head Office. Follow up on all discrepancies
    • Assist in preparation of quotes and proposals
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency
    • Other duties as required

    Qualifications

    • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
    • Strong organizational skills and ability to multi-task in a fast-paced environment.
    • Coordination/Scheduling experience an asset
    • Professional communication in all forms of correspondence (verbal and written)
    • 2-year diploma in business/office administration or equivalent work experience preferred
    • 3-5 years of experience preferred
    • Experience in building systems maintenance or construction industries considered an asset

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.


  • Ottawa, Ontario | Administration | In the Office |

    Troy Life & Fire Safety Ltd. is currently looking for an Office Administrator to join our team in Ottawa, ON! The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment and committed to providing the best support possible to ongoing objectives of the company.

    Responsibilities:

    • Preparing customer reports based on technician services
    • Complete data management processes; filing and uploading documentation into ERP system
    • Provide administrative support for the Service Management team and branch
    • Assisting with preparing reports and quotes
    • Assist with administrative tasks associated with inventory and purchasing
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency
    • Field requests/inquiries from internal and external customers
    • Other administrative tasks as required

    Qualifications:

    • Strong typing skills with excellent attention to detail
    • Post-Secondary Education in Business Administration or related field; and/or 3 years' working experience
    • Ability to multi-task and be a versatile team member
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience with purchasing and inventory transactions an asset
    • Experience in ERP/Data Management/HRIS Systems and advanced computer ability considered a strong asset
    • Industry experience in Fire and Life Safety considered an asset but not required

    Why Work With Troy?

    Troy offers an excellent compensation and comprehensive benefits package. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Ottawa, Ontario | Technical & Services | In the Office |

    Our Ottawa, ON branch is currently looking for an experienced Fire Alarm Service Technician to join their team! The Fire Alarm Service Representative will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform programming and verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area
    • Must be willing to do on-call for emergency service calls/work

    Qualifications

    • CFAA Certification is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Must be able to understand ULC, CSA and Canadian Electrical Codes
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

     

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • London, Ontario | Technical & Services | On the Road |

    Our London, Ontario branch is currently looking for an experienced Red Seal Journeyperson/Sprinkler Fitter to join their team! The successful candidate will install, verify, inspect, service and modify sprinkler fire protection systems, ensuring compliance to codes and standards and in accordance with customer’s contract. (Wet/Dry Sprinkler Systems, CO2, Water Mist, Wet and Dry Chemical).

    Job Tasks

    • Service – Wet, dry, pre-action systems, small renovations that require modifications. Trouble shoot systems that are not in proper operation. Make applicable repairs
    • Contracts – Install new systems in both retro and new builds. Coordinate with onsite trades, track and order material, follow track and report on safety procedures
    • Inspection – Inspect, test all applicable systems (fire pumps, hydrants, different alarm valves and devices
    • Maintain knowledge of codes and standards

    Qualifications

    • Certification as a Fire Protection Technician (specifically, Sprinkler/Standpipe System)
    • Red Seal Journeyperson Sprinkler Fitter preferred
    • Position is a unionized position
    • Valid drivers license with clean abstract

     


  • Saskatoon, Saskatechewan | Administration | In the Office |

    Our Saskatoon team is looking for an enthusiastic Office Administrator to join their branch! This is a contract position to cover a leave. The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment, and committed to providing the best support possible to ongoing objectives of the company.

    Responsibilities:

    • Provide administrative support to the Fire side of the business
    • Complete data management processes; filing and uploading documentation into ERP system
    • Assisting with reports and quotes including distribution and uploading
    • Customer service duties, including reception duties 
    • Other administrative tasks as required

    Qualifications:

    • Ability to multi-task and be a versatile team member
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience in ERP Systems and advanced computer ability an asset
    • Strong organizational skills are required
    • We are looking for someone with positive interpersonal skills and an ability to work well in a team environment, as well as independently

     


  • Ottawa, Ontario | Technical | In the Office |

    Are you a self-motivated Design Professional looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Intermediate Sprinkler Designer to join our team! In this role you will assist in producing drawings on a variety of buildings including commercial, residential, industrial and healthcare facilities.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent
    • 3-5 years experience in the field of fire protection design, preferably with a Fire Protection Contractor
    • NICET certification and/or have the ability to become certified
    • Working expertise of 3D modelling design software (e.g. Revit) is preferred
    • Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

    Key Responsibilities:

    • Design, listing, and project coordination of Fire Protection Systems
    • Work with a team of fire protection designers, reporting directly to the design team leader
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability
    • Work within Autodesk Revit to recreate fire protection design for 3D modeling
    • Develop finished building models and drawings from general conceptual information and design notes
    • Work with senior drafting and design team to create 3D models
    • Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team
    • Verify that all deliverables meet NFPA standards and local ordinance
    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.
    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

  • Moncton, New Brunswick | Technical & Services |

    Troy Life & Fire Safety Ltd. / Protection Incendie Troy Ltée. is looking for an experienced Fire Alarm Technician for our Moncton, New Brunswick branch!

    Responsibilities:

    • Inspect and verify annually fire alarm systems
    • Ensure compliance of alarm systems in accordance with ULC-S536
    • Conduct appropriate reports based on inspections and modifications to the fire alarm system
    • Propose recommendations based on current standards
    • Be available to answer service calls

    Qualifications:

    • 5 years experience in fire alarm system verification and programming
    • Strong customer service skills
    • Bilingual in French and English considered an asset
    • Possess a valid driver's license
    • Have a good sense of organization and follow health and safety rules
    • Have CFAA certification or be willing to obtain CFAA certification within 1 year of start-date
    • Factory training would be a considerable asset

    What we Offer

    • We offer a competitive remuneration package, including salary (based on experience), retirement savings contribution, benefits, cell phone, and company leased vehicle
    • Troy offers a tuition reimbursement program for technicians to assist with obtaining CFAA certification

  • Grimsby, Ontario | Sales & Technical |

    Our Grimsby, Ontario branch is currently looking for an experienced Estimator to join their team. In this role, the successful candidate will be responsible for Estimating, as well as Project Management of renovations and small contract projects. The focus of this position will be to expand Troy's market potential in the region and improve execution and profitability of projects.

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tenders opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts;
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades; and
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders

    Qualifications:

    • Post Secondary Diploma in Fire ProtectionEngineering and/or a related field of study with experience in the Fire Protection industry
    • 3-5 years experience with design, installation or sales and Project Management experience in Fire Protection 
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 960 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Sudbury, Ontario | Technical & Services | On the Road |

    Our Sudbury, Ontario branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area
    • Strong PMA/ITM skills needed

    Qualifications

    • CFAA Certification is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (3+ years)
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

    Why Work with Troy?

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program with paid sick days. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Quebec City, Quebec | Technical & Services |

    Notre succursale de Québec est actuellement à la recherche d'un Compagnon Sceau Rouge / Monteur de Gicleurs expérimenté pour se joindre à son équipe !

    Le candidat retenu installera, vérifiera, inspectera, entretiendra et modifiera les systèmes de protection contre l'incendie par gicleurs, en veillant à ce qu'ils soient conformes aux codes et aux normes, ainsi qu'au contrat du client. (Systèmes de gicleurs sec et humide, CO2, brume d'eau, chimiques secs et humides).

    Tâches

    • Service - Systèmes humides, secs, de pré-action, petites rénovations qui nécessitent des modifications.
    • Dépanner les systèmes qui ne fonctionnent pas correctement. Effectuer les réparations nécessaires
    • Contrats - Installer de nouveaux systèmes à la fois pour les bâtisses existantes et les nouvelles constructions.
    • Coordonner avec les corps de métier sur place, suivre et commander le matériel, suivre les procédures de sécurité et les signaler.
    • Inspection - Inspecter et tester tous les systèmes applicables (pompes à incendie, bornes d'incendie, vannes et dispositifs d'alarme différents).
    • Maintenir ses connaissances des codes et des normes.

    Qualifications

    • Certification en tant que technicien en protection incendie (en particulier, système d'extincteurs automatiques à eau/système Standpoint)
    • Sceau rouge de compagnon monteur de gicleurs de préférence
    • Poste syndiqué
    • Permis de conduire valide avec un bon résumé de conducteur

    Pourquoi travailler avec Troy ?

    Troy Life & Fire Safety Ltd. est l'un des plus grands fournisseurs de systèmes d'alarme incendie, d'extinction d'incendie, de sécurité, d'appel infirmière et de communication au Canada. En tant que distributeur agréé Edwards, Troy est une entreprise fièrement canadienne, détenue par ses employés, qui compte plus de 1 000 personnes réparties sur 28 sites d'un océan à l'autre. Nous sommes fiers d'avoir une équipe composée de talents de premier plan et d'avoir un plan d'avenir passionnant.


  • Montreal, Quebec | Technical & Services |

    Notre succursale de Québec est actuellement à la recherche d'un Compagnon Sceau Rouge / Monteur de Gicleurs expérimenté pour se joindre à son équipe !

    Le candidat retenu installera, vérifiera, inspectera, entretiendra et modifiera les systèmes de protection contre l'incendie par gicleurs, en veillant à ce qu'ils soient conformes aux codes et aux normes, ainsi qu'au contrat du client. (Systèmes de gicleurs sec et humide, CO2, brume d'eau, chimiques secs et humides).

    Tâches

    • Service - Systèmes humides, secs, de pré-action, petites rénovations qui nécessitent des modifications.
    • Dépanner les systèmes qui ne fonctionnent pas correctement. Effectuer les réparations nécessaires
    • Contrats - Installer de nouveaux systèmes à la fois pour les bâtisses existantes et les nouvelles constructions.
    • Coordonner avec les corps de métier sur place, suivre et commander le matériel, suivre les procédures de sécurité et les signaler.
    • Inspection - Inspecter et tester tous les systèmes applicables (pompes à incendie, bornes d'incendie, vannes et dispositifs d'alarme différents).
    • Maintenir ses connaissances des codes et des normes.

    Qualifications

    • Certification en tant que technicien en protection incendie (en particulier, système d'extincteurs automatiques à eau/système Standpoint)
    • Sceau rouge de compagnon monteur de gicleurs de préférence
    • Poste syndiqué
    • Permis de conduire valide avec un bon résumé de conducteur

    Pourquoi travailler avec Troy ?

    Troy Life & Fire Safety Ltd. est l'un des plus grands fournisseurs de systèmes d'alarme incendie, d'extinction d'incendie, de sécurité, d'appel infirmière et de communication au Canada. En tant que distributeur agréé Edwards, Troy est une entreprise fièrement canadienne, détenue par ses employés, qui compte plus de 1 000 personnes réparties sur 28 sites d'un océan à l'autre. Nous sommes fiers d'avoir une équipe composée de talents de premier plan et d'avoir un plan d'avenir passionnant.


  • Regina, Saskatechewan | Technical & Services | On the Road |

    Our Regina branch is currently looking for an experienced Fire Alarm Service Technician to join their team! Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned

    Qualifications

    • CFAA Registration is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in testing fire alarm systems (2+ years)
    • Experience in performing fire alarm, extinguisher, and emergency lighting inspections.
    • Programming experience preferred
    • Troubleshooting and service experience an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    What we offer:

    • Competitive salaries
    • Paid time off
    • Growth and training opportunities
    • RRSP matching
    • Company vehicle and cell phone
    • Incentive plans
    • Comprehensive benefits package including dental and health coverage, life insurance and much more!

  • Grimsby, Ontario | Technical & Services |

    Our Grimsby, ON branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    Qualifications

    • CFAA Certification is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

    Why Work with Troy?

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Thunder Bay, Ontario | Technical & Services |

    Our Thunder Bay, Ontario branch is currently looking for an experienced Red Seal Journeyperson/Sprinkler Fitter to join their team! The successful candidate will install, verify, inspect, service and modify sprinkler fire protection systems, ensuring compliance to codes and standards and in accordance with customer’s contract. (Wet/Dry Sprinkler Systems, CO2, Water Mist, Wet and Dry Chemical).

    Job Tasks

    • Service – Wet, dry, pre-action systems, small renovations that require modifications. Trouble shoot systems that are not in proper operation. Make applicable repairs
    • Contracts – Install new systems in both retro and new builds. Coordinate with onsite trades, track and order material, follow track and report on safety procedures
    • Inspection – Inspect, test all applicable systems (fire pumps, hydrants, different alarm valves and devices
    • Maintain knowledge of codes and standards

    Qualifications

    • Certification as a Fire Protection Technician (specifically, Sprinkler/Standpipe System)
    • Red Seal Journeyperson Sprinkler Fitter preferred
    • Position is a unionized position
    • Valid drivers license with clean abstract

    Why Work with Troy?

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 940 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Junior Fire Alarm Technician

Location: Calgary, Alberta
Type: In the Office

Our Calgary, Alberta team is looking for an enthusiastic entry level candidate who is looking to develop themselves further in the fire and life safety industry! The Junior Fire Alarm Technician position is to provide a training environment for the development of technicians as they work toward attaining their full CFAA certification.

Nature & Scope

  • Take direction from the on-site Fire Alarm Service Representative, supervisors, coordinators, and/or support staff as defined by company policies
  • Perform duties of maintenance and inspections on fire alarm, fire extinguisher and emergency lighting systems where qualified to do so.
  • Ensure that the highest standard of system reliability and client satisfaction are met.
  • Complete work orders and report in a timely fashion
  • Be responsible for learning and understanding applicable ULC Standards, Building Codes, Fire Codes, CSA, Canadian Electrical Code and other codes & standards which apply to their local areas.
  • Provide onsite assistance to certified fire alarm technicians as required
  • Other duties as assigned

Qualifications

  • High School Diploma, G.E.D or equivalent working experience required.
  • Must be registered in or have completed the CFAA Fire Alarm Technician courses.
  • Two years of community college in electronics is desired, or enrolled in community college in an electronics program
  • Proficiency in the use of computers
  • Must possess a valid driver’s license and have a clean driving record
  • Exceptional customer service skills
  • Excellent communication skills – both oral and written.
  • Organizational skills
  • Must demonstrate neat and accurate report writing

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.