The Troy Certified Service Technician (TCST) must be able to provide training to Preventive Maintenance Technicians (PMT and PMTII) as required.

NATURE AND SCOPE:

• Perform system verifications on all size projects.
• Perform inspections and troubleshooting on all life safety systems.
• Perform and assist in the preparation of system modifications.
• Keep current through Company training with all applicable legislated codes and standards.

QUALIFICATIONS/REQUIREMENTS:

• High School Diploma
• Two (2) year community college graduate in electronics, and/or journey level electrician, and/or four (4) years equivalent work experience
• CFAA Certification and/or ASTT EX, EL, FA tickets (where the AHJ requires ASTT certification)
• Good communication skills
• Good computer skills
• Factory trained in Programming in Simplex 4100 and/or EST3

Hourly range: $41.51- 46.12

Applicants who do not meet the above listed qualification requirements may be considered based on their level of experience and knowledge for a related technician position.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Our Calgary, AB branch is currently looking for an experienced Estimator to join their team. In this role, the successful candidate will be responsible for Sprinkler Project Estimating, involving both small and large contracts, as well as Project Management for all contracts sold.

Responsibilities:

• Preparing quotes for building owners, contractors, and tenders opportunities
• Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
• Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
• Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
• Coordination of design, material, labour, subcontractors, and change orders
• Effectively manage projects to successful and profitable completion

Qualifications:

• Post Secondary Diploma in Fire Protection, Engineering, or related field of study
• 427A Sprinkler Fitter Certificate is ideal 
• Minimum of 5 years experience in design, installation, sales, or project management in the fire protection industry
• Minimum of 5 years of experience quoting for large sprinkler construction projects
• Demonstrated organizational skills
• Ability to collaborate and work effectively within a team

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Our Windsor, ON branch is currently looking for an experienced Estimator/Project Manager to join their team. In this role, the successful candidate will be responsible for the estimation and project management of large contract work.

Responsibilities:

• Preparing quotes for building owners, contractors, and tenders opportunities
• Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts;
• Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades; and
• Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
• Coordination of design, material, labour, subcontractors, and change orders

Qualifications:

• Post Secondary Diploma in Fire Protection Engineering and/or a related field of study with experience in the Fire Protection industry
• 3-5 years experience with design, installation or sales and Project Management experience in Fire Protection
• Demonstrated organizational skills
• Ability to collaborate and work effectively within a team

Salary Range: $70,000.00 - $80,000.00 annually

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Manitobans with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Our Cambridge, ON branch is currently looking for an experienced Fire Alarm Service Technician to join their team!

Responsibilities

• The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
• The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
• Perform verifications on fire alarm systems
• Complete work orders and report in a timely fashion
• On-call for emergency service calls/work
• Act as liaison between customer & Troy
• Other duties as assigned.

Qualifications

• Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
• Previous training/experience in fire alarm systems (2+ years)
• CFAA Certification required
• Experience in performing fire alarm, extinguisher, and emergency lighting inspections.
• Troubleshooting and service experience an asset
• Proficient in the use of computers
• Must possess a valid driver’s license and have a clean driving record
• Exceptional customer service skills and organizational skills
• Understand and practice applicable ULC, CSA and Canadian
• Electrical codes and standards which apply to their area

Salary Range: $73,690.50 - $92,118.00 annually

What we offer:

• Competitive salaries
• Paid time off
• Growth and training opportunities
• RRSP matching
• Company vehicle and cell phone
• Incentive plans
• Comprehensive benefits package including dental and health coverage, life insurance and much more!

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Fire Product Sales Representative to join our Windsor, ON team!

The successful candidate will be responsible for maintaining and securing orders for the branch. They will provide pricing for products and services as they relate to Fire Alarm, Security, Nurse call Systems as well as 3rd party products for assigned accounts with technical accuracy.

Job Description

• Establish contacts with contractors, engineers and suppliers to promote Edwards fire and signalling specifications, and sale of our products and services.
• Provide product and quotation support to sales representatives and customer service.
• Assist with quotations and provide support to existing sales personnel.
• We are looking for a "self-starter" who is comfortable both with cold-calling prospective clients and with working with our existing sales team members
• Evaluate new product opportunities by introducing them into the marketplace.

Qualification

• 2-year Community College diploma in a related field or equivalent technical experience
• Exceptional interpersonal skills
• 2 years experience in the Fire Alarm industry
• Field experience in fire alarm systems and/or experience in sales of fire alarm systems is preferred
• 3-5 years experience in Fire, Security, or Nursecall Product Sales, or Sales Training
• Knowledge of Edwards fire and signalling products an asset
• Possess strong communication, organizational and time management skills
• Must possess a valid Driver's License and a clean driving record.

Salary Range: $70,000.00 - $80,000.00 annually

Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Our Edmonton, AB team is looking for an enthusiastic Office Administrator to join their branch! The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment, and committed to providing the best support possible to ongoing objectives of the company.

Responsibilities:

• Provide administrative support to our branch
• Complete data management processes; filing and uploading documentation into ERP system
• Assisting with reports and quotes including distribution and uploading
• Customer service duties, including reception duties on a back-up basis
• Customer communication/service, invoicing, and shipping/receiving support
• Other administrative tasks as required

Qualifications:

• Post-Secondary Education in Business Administration or related field; or 3 years' working experience
• Ability to multi-task and be a versatile team member
• Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
• Experience in ERP Systems and advanced computer ability an asset
• Industry experience in Fire and Life Safety an asset
• Strong organizational skills are required
• We are looking for someone with positive interpersonal skills and an ability to work well in a team environment, as well as independently

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Manitobans with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

We are seeking a talented Designer to join our dynamic team in Ottawa.

Responsibilities

• Design fire sprinkler and standpipe systems using AutoCAD, Revit, and/or specialized fire protection software in a construction environment.
• Determine the applicable hazard(s) being protected and develop applicable fire sprinkler protection strategies in accordance with applicable Building codes, standards, and other project specific requirements
• Perform hydraulic calculations based on the applicable hazards being protected
• Interpret architectural, structural, mechanical and electrical plans to develop coordinated sprinkler system piping and sprinkler locations
• Prepare detailed design document submittals for approval
• Prepare detailed material lists for fabrication and installation
• Verify that all deliverables meet NFPA standards and local ordinances
• Collaborate with management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability

Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly Canadian. We are an employee-owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy is a 2025 winner of the Canada's Best Managed Companies program!

Nature & Scope

• The PMA Coordinator may be required to travel to all assigned branches within the assigned territory 
• Generate renewal reporting from ERP system ahead of the PMA expiration date for all lines of business in the assigned region
• Run profitability reports by customer/agreement and recommend proposed pricing based on target gross margin budget/expectations  
• Distribute renewal letters/agreements to the end customer in DocuSign, follow up and upload signed agreements into Vista 
• Activate the PMA agreement once the agreement is fully executed  
• Update customer information in Vista (i.e. service rates, customer contact information, mobilization charges, agreement notes, scope labour estimates, customer email addresses, etc.) 
• Other related duties as assigned

Qualifications

• Strong typing skills with excellent attention to detail 
• Post-Secondary Education in Business Administration or related field; and/or 3 years' working experience 
• Ability to multi-task and be a versatile team member 
• Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook) 
• Experience in ERP/Data Management/HRIS Systems and advanced computer ability considered a strong asset 
• Previous experience in customer service, sales, and/or service coordination is considered an asset 
• Industry experience in Fire and Life Safety considered an asset but not required 
• Bilingual in French and English considered an asset but not required

Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both!

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only those candidates selected to proceed in the next step of our application process will be contacted.

Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly Canadian. We are an employee-owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy is a 2025 winner of the Canada's Best Managed Companies program!

Nature & Scope

• The PMA Coordinator may be required to travel to all assigned branches within the assigned territory 
• Generate renewal reporting from ERP system ahead of the PMA expiration date for all lines of business in the assigned region
• Run profitability reports by customer/agreement and recommend proposed pricing based on target gross margin budget/expectations  
• Distribute renewal letters/agreements to the end customer in DocuSign, follow up and upload signed agreements into Vista 
• Activate the PMA agreement once the agreement is fully executed  
• Update customer information in Vista (i.e. service rates, customer contact information, mobilization charges, agreement notes, scope labour estimates, customer email addresses, etc.) 
• Other related duties as assigned

Qualifications

• Strong typing skills with excellent attention to detail 
• Post-Secondary Education in Business Administration or related field; and/or 3 years' working experience 
• Ability to multi-task and be a versatile team member 
• Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook) 
• Experience in ERP/Data Management/HRIS Systems and advanced computer ability considered a strong asset 
• Previous experience in customer service, sales, and/or service coordination is considered an asset 
• Industry experience in Fire and Life Safety considered an asset but not required 
• Bilingual in French and English considered an asset but not required

Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both!

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only those candidates selected to proceed in the next step of our application process will be contacted.

Responsibilities:

• Preparing fire protection quotes for building owners, contractors, and tenders opportunities
• Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts.
• Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades; and
• Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
• Coordination of design, material, labour, subcontractors, and change orders

Qualifications:

• Post-Secondary Diploma in Fire Protection Engineering and/or related field of study with experience in the Fire Protection industry is preferred but not necessary
• Experience in fire protection estimating is preferred
• 3-5 years experience with design, installation or sales in the Fire Protection industry
• Demonstrated organizational skills
• Ability to collaborate and work effectively within a team
• Bilingual in English and French considered a strong asset

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Manitobans with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.