Careers

Proudly Canadian, Troy is one of the country's largest third-party suppliers of life & fire safety systems and services. We are an entrepreneurial company with locations coast-to-coast and a legacy of success. We invite you to be part of our team of industry-leading talent with an exciting plan for the future.

Open Positions

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  • Dartmouth, Nova Scotia | Administration | In the Office | Friday, September 6, 2024

    We are hiring a Service Coordinator/Scheduler for our Dartmouth Branch! In this role the successful candidate will assist the branch with the coordination of inspections, repairs, and renovations while ensuring accuracy and efficiency in schedules of field staff.

     

    Nature & Scope

    • Coordination of inspections, repairs, and renovations while ensuring accuracy and efficiency in schedules of field staff.
    • Processing and tracking work orders and associated invoices
    • Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
    • Checking staff expense claims and submitting to head office
    • Responsible for keeping branch records for expenses and updating them accordingly
    • Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
    • Monitor and ensure inventory is received correctly based on requests sent for processing to Head Office. Follow up on all discrepancies
    • Assist in preparation of quotes and proposals
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency

    Qualifications

    • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
    • Strong organizational skills and ability to multi-task in a fast-paced environment.
    • Coordination/Scheduling experience an asset
    • Professional communication in all forms of correspondence (verbal and written)
    • 2-year diploma in business/office administration or equivalent work experience preferred
    • 3-5 years of experience preferred
    • Experience in building systems maintenance or construction industries considered an asset
    • Bilingual in French and English required

    Troy Life & Fire Safety Ltd. offers an excellent compensation package with a comprehensive benefits program including paid sick days. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Apply View on separate page

  • Kelowna, British Columbia | Technical & Services | On the Road | Thursday, September 5, 2024

    Troy Life & Fire Safety Ltd. is currently looking for Technician Helper to join our Kelowna, British Columbia team! The key responsibility of the Technician Helper is to assist Fire Alarm Technicians with weekly, monthly, semi-annual and annual inspections as required. In this role, you will help with service work and repairs on fire alarm systems under the supervision of a Fire Alarm Technician, and complete other duties as required.

    Qualifications:

    • Desire to pursue or interest in Fire Alarm Technician work
    • Must be a team player, willing to help others, and able come to work with a positive attitude.
    • Strong communication skills
    • Computer skills required
    • Detail oriented
    • Fire Alarm knowledge an asset but not required
    • Potential for growth and development in the life and fire safety industry for the right candidate!

    Hourly rate: $22.50

    Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both

    Apply View on separate page

  • Kelowna, British Columbia | Technical & Services | Remote | Thursday, September 5, 2024

    Our team is looking for a Certified Fire Alarm Technician to work remotely within the Cranbrook (East Kootenays/Rockies) region for our Kelowna, BC branch. This position is accountable for inspection, repair, installation, verification, modification, and troubleshooting life safety systems for customers on behalf of the Company. Employees who are electricians may perform work that would normally be sub-contracted to an electrician provided they are not expected to do work for which they cannot obtain a permit.

    Responsibilities:

    • Perform system verifications on all size projects
    • Perform inspections and troubleshooting on all life safety systems
    • Perform and assist in the preparation of system modifications
    • Keep current through Company training with all applicable legislated codes and standards
    • Employees who are electricians may perform work that would normally be sub-contracted to an electrician provided they are not expected to do work for which they cannot obtain a permit

    Qualifications:

    • ASTTBC Certifications/Endorsements (Fire Alarm, Fire Extinguisher, Emergency Lighting) required
    • Two years of community college in electronics is desired, and/or journey level electrician, and/or four (4) years equivalent work experience
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Factory trained in Programming in Simplex 4100 and/or EST3 is required

    Hourly range: $40.50-44.99

    Applicants who do not meet the above listed qualification requirements may be considered based on their level of experience and knowledge for a related technician position.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Edmonton, Alberta | Administration | In the Office | Thursday, September 5, 2024

    Troy Life & Fire Safety Ltd. is currently looking for an enthusiastic Service Coordinator to join our Edmonton, AB team! In this role, the successful candidate will coordinate inspections, repairs, and renovations while ensuring accuracy and efficiency in the schedules of field staff.

    Nature & Scope

    • Processing and tracking work orders and associated invoices
    • Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
    • Checking staff expense claims and submitting to head office
    • Responsible for keeping branch records for expenses and updating them accordingly
    • Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
    • Monitor and ensure inventory is received correctly based on requests sent for processing to Head Office. Follow up on all discrepancies
    • Assist in preparation of quotes and proposals
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency

    Qualifications

    • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
    • Strong organizational skills and ability to multi-task in a fast-paced environment.
    • Coordination/Scheduling experience an asset
    • Professional communication in all forms of correspondence (verbal and written)
    • 2-year diploma in business/office administration or equivalent work experience preferred
    • 3-5 years of experience preferred
    • Experience in building systems maintenance or construction industries considered an asset

    Troy Life & Fire Safety Ltd. offers an excellent compensation package with a comprehensive benefits program including paid sick days. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Mississauga, Ontario | Technical & Services | On the Road | Wednesday, September 4, 2024

    Our Mississauga, ON branch is looking for experienced Fire Alarm Technicians to join their team! The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required. The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met while performing their duties.

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned

    Qualifications

    • CFAA Certification required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • 3+ years previous training/experience in fire alarm service
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Must be available to work afternoons/nights on an ongoing basis!

    What we offer:

    • Competitive salaries
    • Paid time off
    • Growth and training opportunities
    • RRSP matching
    • Company vehicle and cell phone
    • Incentive plans
    • Comprehensive benefits package including dental and health coverage, Health Care Spending Account, life insurance and much more!

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Ottawa, Ontario | Sales & Technical | In the Office | Wednesday, September 4, 2024

    Troy Life & Fire Safety Ltd. is looking for a Fire Product Sales Representative to join our Ottawa, ON team. In this role, the sales representative will be responsible for maintaining and securing orders for the branch. They will provide pricing for services and products as they relate to Fire Alarm Systems and Products for assigned accounts with technical accuracy.

    Job Description

    • Establish contacts with contractors, engineers and suppliers and promote the specification and sale of our products and services
    • Provide product and quotation support to sales representatives and customer service
    • Assist with quotations and provide support to existing sales personnel
    • We are looking for a "self-starter" who is comfortable both with cold-calling prospective clients and with working with our existing sales team members
    • Evaluate new product opportunities
    • Other related duties as assigned

    Qualification

    • 2-year Community College diploma in a related field or equivalent technical experience
    • Working knowledge of Ontario Building Code & ULC standards
    • Experience working with electrical contractors
    • Exceptional interpersonal skills
    • 5+ years' experience in Fire Product Sales, or equal field experience
    • Possess strong computer and organizational skills
    • Must possess a valid Driver's License and a clean driving record

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee-owned company with over 1,000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Oshawa, Ontario | Administration | In the Office | Tuesday, September 3, 2024

    Our Oshawa branch is looking for an experienced Service Coordinator to join their team! In this role, the successful candidate will be responsible for the scheduling of field staff for pre-scheduled inspections, deficiency repairs and/or service work, as well as for emergency service calls/repairs as required.

    Nature & Scope

    • Coordinating with preferred subcontractors
    • Organizing lift rentals for job requirements and hotel bookings for out-of-town work.
    • Strive to maintain the highest level of customer satisfaction
    • Create and process purchase orders as required
    • Process all documents with accuracy and efficiency
    • Field request from customers for service calls
    • Contact customers to pre-arrange services
    • Assist in all administrative tasks associated with the day-to-day operation of the branch
    • Other related duties as assigned

    Qualifications

    • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
    • Strong organizational skills and ability to multi-task in a fast-paced environment.
    • 3 years' experience in coordination/scheduling
    • Experience in a contractor or building services stetting would be considered an asset
    • 2 year diploma in business/office administration or equivalent work experience preferred

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Edmonton, Alberta | Technical & Services | On the Road | Tuesday, September 3, 2024

    Our Edmonton, AB branch is looking for a Junior Fire Alarm Technician to join their team, working out of Grand Prairie!

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards National Partner, Troy is proudly Canadian, employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Our Edmonton, AB team is looking for an enthusiastic entry level candidate who is looking to develop themselves further in the fire and life safety industry! The Junior Fire Alarm Technician position is to provide a training environment for the development of technicians as they work toward attaining their full CFAA certification.

    Nature & Scope

    • Take direction from the on-site Fire Alarm Service Representative, supervisors, coordinators, and/or support staff as defined by company policies
    • Perform duties of maintenance and inspections on fire alarm, fire extinguisher and emergency lighting systems where qualified to do so.
    • Ensure that the highest standard of system reliability and client satisfaction are met.
    • Complete work orders and report in a timely fashion
    • Be responsible for learning and understanding applicable ULC Standards, Building Codes, Fire Codes, CSA, Canadian Electrical Code and other codes & standards which apply to their local areas.
    • Provide onsite assistance to certified fire alarm technicians as required
    • Other duties as assigned

    Qualifications

    • High School Diploma, G.E.D or equivalent working experience required.
    • Must be registered in or have completed the CFAA Fire Alarm Technician courses.
    • Two years of community college in electronics is desired, or enrolled in community college in an electronics program
    • Proficiency in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills
    • Excellent communication skills – both oral and written.
    • Organizational skills
    • Must demonstrate neat and accurate report writing

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Kelowna, British Columbia | Technical & Services | In the Office | Tuesday, September 3, 2024

    Our Kelowna, BC branch is currently looking for an experienced Deficiency Quotation Specialist to join their team. In this role, the successful candidate will be responsible for quoting fire alarm deficiencies and making recommendations that are generated from the service inspections performed by our skilled fire alarm technicians.

    Responsibilities:

    • Pricing fire deficiencies and recommendations that are generated from the service inspections.
    • Preparing quotes for building owners, contractors, and tenders opportunities pertaining to retrofit projects and tenant improvements.
    • Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts;
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews.
    • Coordination of design, material, labour, subcontractors, and change orders.

    Qualifications:

    • Post Secondary Diploma in Fire Protection Engineering, or related field of study
    • 3 - 5 years experience in Fire Alarm inspection, testing, maintenance and/or sales
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

    Salary Range: $50,000.00 - $55,000.00 annually

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.**

    Apply View on separate page

  • Owen Sound, Ontario | Administration | Remote | Monday, August 26, 2024

    Troy Life & Fire Safety Ltd. is looking for an enthusiastic Business Infromation Administrative Assistant to join our team! Reporting to the Director of Business Information Systems, the successful candidate will assist with the testing of software upgrades as well as handle new data entry and updates to support business changes.

    Responsibilities:

    • Provide training support for users on system functionality
    • Build and maintain reference materials; updating and refining training guides, best practices and SOP to promote adoption and use of ERP systems
    • Assist with billing and transaction preparation for billing and/or credits
    • Provide procurement and purchasing support
    • Assist with preparation of customer facing documents
    • Provide administrative sales support including setting up maintenance agreements, renewals, and customer reports
    • Complete duties relating to auditing and reporting as required
    • Other related tasks as required


    Qualifications:

    • Post-secondary diploma/degree in business administration or a related field preferred
    • Experienced working as part of a remote team considered an asset
    • A minimum of 5 years’ office administration experience
    • Demonstrated organizational and time-management skills
    • Professional and effective communication skills (written and verbal).
    • Intermediate level experience in Microsoft applications (PowerPoint, Word, Excel, Outlook) including experience with SharePoint and Teams platforms
    • Experience delivering training and coaching to others
    • Experience documenting step by step instructions on how to complete tasks
    • Bilingual in English and French (spoken & written)


    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Moncton, New Brunswick | Administration | In the Office | Thursday, August 22, 2024

    Our Moncton, NB team is looking for an enthusiastic Office Administrator to join their branch! The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment, and committed to providing the best support possible to ongoing objectives of the company.

    Responsibilities:

    • Provide administrative support to the Moncton branch
    • Complete data management processes; filing and uploading documentation into ERP system
    • Assisting with reports and quotes including distribution and uploading
    • Customer service duties, including reception duties on a back-up basis
    • Other administrative tasks as required


    Qualifications:

    • Post-Secondary Education in Business Administration or related field; or 3 years' working experience
    • Ability to multi-task and be a versatile team member
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience in ERP Systems and advanced computer ability an asset
    • Industry experience in Fire and Life Safety an asset
    • Strong organizational skills are required
    • We are looking for someone with positive interpersonal skills and an ability to work well in a team
      environment, as well as independently

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits
    program. Discover a company committed to ensuring an environment that fosters employee and corporate growth
    while providing financial success to both.

    Apply View on separate page

  • Moncton, New Brunswick | Sales | In the Office | Thursday, August 22, 2024

    Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Product Sales Representative to join our Moncton, NB, team. The successful candidate will be responsible for maintaining and securing orders for the branch. They will provide pricing for products and services as they relate to Fire Alarm, Security, Nurse call Systems as well as 3rd party products for assigned accounts with technical accuracy.

    Job Description

    • Establish contacts with contractors, engineers and suppliers to promote Edwards fire and signalling specifications, and sale of our products and services.
    • Provide product and quotation support to sales representatives and customer service.
    • Assist with quotations and provide support to existing sales personnel.
    • We are looking for a "self-starter" who is comfortable both with cold-calling prospective clients and with working with our existing sales team members
    • Evaluate new product opportunities by introducing them into the marketplace.

    Qualification

    • 2-year Community College diploma in a related field or equivalent technical experience
    • Exceptional interpersonal skills
    • 2 years experience in the Fire Alarm industry
    • Field experience in fire alarm systems and/or experience in sales of fire alarm systems is preferred
    • 3-5 years experience in Fire, Security, or Nursecall Product Sales, or Sales Training
    • Knowledge of Edwards fire and signalling products an asset
    • Possess strong communication, organizational and time management skills
    • Must possess a valid Driver's License and a clean driving record.
    • Bilingual in French and English is considered an asset

    Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Owen Sound, Ontario | Other | In the Office | Thursday, August 22, 2024

    Troy Life & Fire Safety Ltd. is looking to hire an experienced Warehouse Administrator to join our team in Owen Sound! The successful candidate will receive and inspect incoming material to ensure the correct product is received.

    Nature & Scope

    • Responsible for receiving material in our ERP system.
    • Review and streamline the effectiveness of product delivery to our customers, and direct sales and service branches.
    • Responsible for filling customer orders and delivering them to the delivery platform in a manner that meets company standards for safety, security and productivity.
    • Work closely with existing warehouse team to order, stock, and deliver products as required.
    • Responsible for placement of PO’s for non-stock urgent materials, and work directly with the procurement team to help ensure the timely procurement of fire protection products in proper quantities according to marketing forecasts and field demand.
    • Work in conjunction with Inventory Sourcing Manager to conduct periodic and annual inventory cycle counts and reconciliation.

    Qualifications

    • High School Diploma or equivalent work experience
    • Knowledge of electronic purchasing and inventory control software an asset
    • Fork truck license considered an asset
    • Proficient with Excel
    • Good interpersonal skills & attention to detail
    • Valid driver’s license

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Job Types: Full-time, Permanent

    Apply View on separate page

  • Owen Sound, Ontario | Administration | In the Office | Wednesday, August 21, 2024

    Troy Life & Fire Safety Ltd. is looking for a Field Services Financial Assistant to join our headquarters in Owen Sound, ON. In this role, the successful candidate will report to the Manager, Customer Service & Financial Analyst and provide support with fleet and cellular program administration, as well as assist with cleaning and analyzing large data files to create functional reports for field and management teams.

    Key Responsibilities:

    • Fleet administration including tracking and maintaining pertinent information (i.e. monitor and assist in compliance of leased vehicle/car allowance policies, safety and accident policies, and auto taxable benefit information for T4 purposes).
    • Primary contact for mobile management including the onboarding process of company assigned cell phones.
    • Support the calculation of incentive plans on a monthly basis through the collection of information requested by the Manager, Customer Service & Financial Analyst and serve as back-up as required.
    • Accurately distribute incentive reports.
    • Accountable for the accurate invoice coding of large data set invoices to ensure correct cost allocation.
    • Undertake special financial analyses and projects as assigned.
    • Other related duties as assigned.


    Qualifications:

    • College or University diploma/degree with a focus on Commerce or Business Administration.
    • Advanced Microsoft Office and computer software skills.
    • Proficient in and ability to organize/prioritize competing tasks and activities.
    • Exceptional interpersonal skills; ability to maintain interpersonal relations and diplomacy.
    • Effective verbal and written communication skills.
    • Previous experience in data analyses and reporting considered an asset.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Cambridge, Ontario | Administration | In the Office | Friday, August 16, 2024

    Troy Life & Fire Safety Ltd. is recruiting for a National Accounts Administrator to join our Cambridge, Ontario branch. The successful candidate will join our National Accounts team in providing on-going administrative support.

    Responsibilities:

    • Provide administrative support to our National Accounts team
    • Processing a high volume of invoices for larger clients
    • Complete data management processes; filing and uploading documentation into ERP system
    • Creating reports and assisting with quotes including distribution and uploading
    • Assist with collecting inventory data and preparing data for RFP contracts
    • Customer service duties, including reception duties on a back-up basis
    • Reporting on customer performance indicators
    • Assist in preparing the regularly scheduled reporting
    • Other administrative tasks as required

    Qualifications:

    • Post-Secondary Education in Business Administration or related field; or 3 years' working experience
    • Ability to multi-task and be a versatile team member
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience in ERP Systems and advanced computer ability an asset
    • Industry experience in Fire and Life Safety an asset
    • Strong organizational and attention to detail skills are required
    • Excellent verbal and written communications, listening and customer service skills.
    • We are looking for someone with excellent interpersonal skills and an ability to work well in a team environment, as well as independent
    • Bilingual in French is considered an asset

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Edmonton, Alberta | Administration | In the Office | Friday, August 16, 2024

    Our Edmonton team is looking for an enthusiastic Inside Sales/Project Administrator who will support our Edmonton sales workload and administration. The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment and committed to providing the best support possible to ongoing objectives of the company. In this role you will also be responsible to perform a variety of administrative duties as required.

    Responsibilities:

    • Complete data management processes; filing and uploading documentation into ERP system
    • Assisting with invoicing and billing
    • Assisting with reports and quotes including distribution and uploading
    • Customer service duties
    • Material ordering and receiving
    • Issue Purchase Orders
    • Schedule project construction workers, equipment and material
    • Project and Service Coordination in a mechanical environment
    • Other administrative tasks as required

    Qualifications:

    • Post-Secondary Education in Business Administration or related field; or 2 years' of inside sales experience
    • Ability to multi-task and be a versatile team member
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience in ERP Systems and advanced computer ability an asset
    • Industry experience in Fire and Life Safety an asset
    • Strong coordination skills and project coordination experience
    • Knowledge of Fire Protection industry or NFPA codes an asset
    • Inventory handling and purchasing experience would be considered an asset 

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Langley, British Columbia | Administration | In the Office | Monday, August 12, 2024

    We are hiring a Service Coordinator/Scheduler to join our Langley team! As a Service Coordinator/Scheduler you can enjoy a rewarding and fast-paced career! We are looking for a positive, confident and professional person to add to our dynamic team.

    Nature & Scope

    • Prime objective is to assist manager/supervisor in all administrative tasks associated with the day-to-day operation of the branch
    • Scheduling technicians for pre-scheduled inspections, deficiency repairs and/or service work
    • Scheduling technicians for emergency service calls/repairs as requests arise
    • Coordinating with preferred subcontractors
    • Assist in preparation of quotes and proposals
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency
    • Field request from customers for service calls
    • Contact customers to pre-arrange services
    • Other administartive tasks as required 

    Qualifications

    • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
    • Experience in dispatching and scheduling/coordinating service personnel required
    • Ability to adjust to constantly changing priorities
    • Strong organizational skills
    • Good Customer Service skills
    • 2 year diploma in Office Administration/Business program or equivalent work experience preferred
    • Industry experience preferred

    Annual Rate: $52,000.00 - $54,000.00

    Troy Life & Fire Safety Ltd.offers an excellent compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • London, Ontario | Management | In the Office | Monday, August 12, 2024

    Troy Life & Fire Safety Ltd. is looking for an enthusiastic and dedicated Fire Protection /Sprinkler Service Manager to join our London, ON team. Are you our next employee? As the Sprinkler Service Manager, you will be responsible to manage and develop the company's Sprinkler Service interests while leading our local Sprinkler Service team.

    Responsibilities:

    • Source sprinkler projects and gather all relevant information as required
    • Ensure designs are in accordance with applicable codes and standards
    • Ensure that the service schedule is maintained and followed
    • Provide all required liaison and documentation to finance for timely customer billings and payroll
    • Provide information and suggestions to customers with regards to other products or services provided by our company
    • Prepare budgets with accountability for results
    • Provide technical support, team development, supervision and training to direct reports

    Qualifications:

    • Community College in Fire Protection Engineering (or equivalent) or work experience as a Fire Sprinkler Journeyman
    • Knowledge in most NFPA Codes, in particular NFPA 13, 14, 20, 25, 10, etc.
    • Experience in a Sales/Supervisor/Design role in the Fire Protection Industry preferred
    • Experience in Project Estimation/Management will be considered an asset
    • Management and Supervisory Experience ideal
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional communication skills and organizational skills

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Kelowna, British Columbia | Sales & Technical | In the Office | Monday, August 12, 2024

    Troy Life & Fire Safety Ltd. is looking for a highly motivated, energetic, and outgoing Preventive Maintenance Account Manager/Sales Representative to join our Kamloops and Northern BC Team! As the Sales Representative you will be responsible for contacting new customers and maintaining an existing customer base. The role will focus on selling new service agreements relating to life safety systems such as fire alarms, sprinkler systems, nurse call systems and security systems. You will be required to establish relationships with purchasing influences while promoting the company's services and products. This role will also have an account management function in order to maintain, and earn commissions on, existing customer contracts.

    Responsibilities:

    • Sell new service agreements on all company products and services.
    • Maintain service contracts with existing customers.
    • Establish relationships with purchasing influences while promoting the company’s services and products.
    • Investigate and document competitive activity and trends.
    • Develop knowledge of product, codes and standards.

    Qualifications:

    • Previous sales experience and/or sales training
    • The ideal candidate will have demonstrated promotional skills
    • Self-starter with evidence of prospecting experience or customer cold calling
    • Must be willing to travel for customer calls
    • Excellent interpersonal skills
    • Knowledge of company products and services would be an asset but willing to train
    • Ability to work independently
    • Computer skills - Microsoft Office Suite
    • Must possess a valid driver's license

    What we offer:

    • Competitive Salary
    • Commission on sales and existing customer account management
    • Company Leased Vehicle
    • Sales incentive promotions
    • Comprehensive benefit program, including retirement savings program and paid sick days
    • A dynamic, fast-paced environment to grow your sales skills

    Salary Range: $45,000 - 50,000 annually.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.  

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Mississauga, Ontario | Sales & Technical | In the Office | Friday, August 9, 2024

    Our Mississauga, ON branch is currently looking for an experienced Estimator/Project Manager to join their team. In this role, the successful candidate will be responsible for the estimation and project management of large contract work within the GTA.

     

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tenders opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders
    • Effectively manage projects to successful and profitable completion

    Qualifications:

    • Post Secondary Diploma from Seneca in Fire Protection Engineering, or related field of study
    • 427A Sprinkler Fitter Certificate ideal 
    • 3+ years experience in design, installation, sales, or project management in the fire protection industry
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005

    Apply View on separate page

  • Cambridge, Ontario | Technical & Services | On the Road | Friday, August 9, 2024

    Our Cambridge, Ontario branch is looking for an experienced Fire Alarm Technician to join our team!

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned

    Qualifications

    • Completion of or enrollment in CFAA Certification Courses - willing to obtain within 1 year of employment
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems is an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Must be available to work afternoons/nights on an ongoing basis

    Hourly Rate: $34.94 - $43.67 

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Langley, British Columbia | Technical & Services | In the Office | Monday, July 29, 2024

    Our team is currently looking for a Preventive Maintenance Technician (II) to join their Langley, BC team. In this role, the successful candidate will be accountable for performing limited types of service work and will be required to assist on major projects, under the supervision and assistance from a Troy Certified Service Technician.

    NATURE AND SCOPE:

    • Perform PMA, verifications, repairs, modifications, troubleshooting, training and related duties as directed on all systems excluding those listed in Accountability Objectives.
    • Operate a laptop computer and download software to small microprocessor based systems.
    • Make programming changes excluding those listed in Accountability Objectives.
    • Perform other areas of work as required, i.e. emergency lighting, extinguishers, renovation, etc.
    • Train PMT service technicians and, where falling within the PMT II technician’s abilities, customers on the job site as requested.
    • Assist in other areas as assigned.

    Employees who are electricians may perform work that would normally be subcontracted to an electrician provided they are not expected to do work for which they cannot obtain a permit

     QUALIFICATIONS/REQUIREMENTS:

    • High School Diploma
    • CFAA and/or ASTT EX, EL and FA tickets (where the AHJ requires ASTT certification
    • Two (2) year community college graduate in electronics, and/or equivalent work experience
    • Good communication skills
    • Good computer skills 

    Please note, if qualifications of applicants do not meet the above criteria, consideration will be made for candidates at the entry/PMT I
    level and rate. If we receive applicants who exceed the above criteria, we may consider applicants at the TCST level/rate if they
    meet the following criteria:

    • The TCST must be able to provide training to PMT and PMTII technicians as required.
    • Perform system verifications on all size projects.
    • Perform inspections and troubleshooting on all life safety systems.
    • Perform and assist in the preparation of system modifications.
    • Keep current through Company training with all applicable legislated codes and standards.
    • Must be able to program and verify life safety systems
    • Factory trained in Programming in Simplex 4100 and/or EST3 is required

    Apply View on separate page

  • Langley, British Columbia | Technical & Services | In the Office | Monday, July 29, 2024

    This position is accountable for inspection, repair, installation, verification, modification, and troubleshooting life safety systems for customers on behalf of the Company. Employees who are electricians may perform work that would normally be sub-contracted to an electrician provided they are not expected to do work for which they cannot obtain a permit.

    The Troy Certified Service Technician (TCST) must be able to provide training to Preventive Maintenance Technicians (PMT and PMTII) as required.

    NATURE AND SCOPE:

    • Perform system verifications on all size projects.
    • Perform inspections and troubleshooting on all life safety systems.
    • Perform and assist in the preparation of system modifications.
    • Keep current through Company training with all applicable legislated codes and standards.

    QUALIFICATIONS/REQUIREMENTS:

    • High School Diploma
    • Two (2) year community college graduate in electronics, and/or journey level electrician, and/or four (4) years equivalent work experience
    • CFAA Certification and/or ASTT EX, EL, FA tickets (where the AHJ requires ASTT certification)
    • Good communication skills
    • Good computer skills
    • Factory trained in Programming in Simplex 4100 and/or EST3

    Hourly range: $40.50-44.99

    Applicants who do not meet the above listed qualification requirements may be considered based on their level of experience and knowledge for a related technician position.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    * All candidates who are invited to an in-person interview will receive the Interview Incentive.  Our recruitment process requires the submission of a resume to hr@troylfs.com.  Select candidates will be contacted to complete a telephone pre-interview screening call.  Candidates who meet our criteria following the pre-screening call, will be invited to an in-person interview.  Those who attend the in-person interview will receive a $100 Interview Incentive!

    Apply View on separate page

  • Mississauga, Ontario | Technical & Services | On the Road | Monday, July 29, 2024

    We are currently looking for a Security Technician to join our team in Mississauga, ON. Are you a Security Technician looking for the opportunity to join a dynamic team with opportunity for growth and development? Apply today! The Security Systems Technician will perform installation, programming, commissioning, troubleshooting, repair and inspection functions on Video Surveillance, Access Control, Intrusion and other related products and cabling. The successful candidate will provide customers with training for proper system usage and respond to technical inquiries.

    The Security Systems Technician will perform installation, programming, commissioning, troubleshooting, repair and inspection functions on Video Surveillance, Access Control, Intrusion and other related products and cabling.

    The successful candidate will provide customers with training for proper system usage and respond to technical inquiries.

    Minimum Qualifications:

    • Minimum 5 years’ experience working within the Security Industry with Access Controls, CCTV, and Intrusion systems
    • Basic knowledge of network systems
    • Electrical/Electronic Post-Secondary Education or equivalent
    • Valid driver's licence with clean abstract
    • Strong interpersonal skills, excellent written and verbal communication skills

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Calgary, Alberta | Technical & Services | On the Road | Monday, July 22, 2024

    Our Calgary, Alberta branch is looking to hire a Fire Alarm Technician to join their team! The fire alarm service representative will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • Take direction from supervisors, coordinators, and/or support staff as defined by company policy
    • Be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • Ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    Qualifications

    • Two years of community college in electronics is desired
    • Minimum of 2 years' of previous training/experience as a fire alarm technician
    • Proficiency in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • CFAA certification is a requirement
    • Exceptional customer service skills
    • Organizational skills
    • Neat and accurate report writing

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.  

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Montreal, Quebec | Technical & Services | On the Road | Monday, July 22, 2024

    *Le français suivra* Our Montreal, QC branch is currently looking for a Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required. ** En tant que représentant du service d'alarme incendie, vous devrez effectuer des tâches d'entretien, d'inspection et de réparation des systèmes d'alarme incendie, des extincteurs, des systèmes d'éclairage d'urgence et d'autres systèmes de sécurité des personnes, selon les besoins.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete fire alarm system programming
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area
    • Strong PMA/ITM skills needed

    Qualifications

    • CFAA Certification is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

    Why Work with Troy?

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner,  Troy is a proudly Canadian, employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    ***

    Responsabilités:

    • Inspecter et vérifier anuellement les systèmes d'alarme incendie
    • Assurer la conformité des systèmes d'alarme incendie conformément à la norme ULC-S536 et ULC-S537
    • Effectuer des rapports incendies des inspections et des modifications du système d'alarme incendie
    • Noter des recommandations ou lacunes à partir d’inspection incendie basé sur les normes ULC
    • Être disponible pour répondre aux appels de service

    Critère de l’employé recherché:

    • Bon service à la clientèle
    • La capacité de parler et d'écrire en français et en anglais est un atout.
    • Posséder un permis de conduire valide
    • Avoir un bon sens de l'organisation et suivre les règles de santé et de sécurité
    • Avoir une certification CFAA ou être prêt à obtenir la certification CFAA dans l'année suivant la date de début
    • La formation en usine serait un atout considérable 

    Ce que nous offrons

    • Nous offrons un salaire compétitif, y compris le salaire (basé sur l'expérience), la contribution à l'épargne-retraite, les avantages, le téléphone cellulaire et le véhicule.
    • Troy offre un programme de remboursement des frais de scolarité pour les techniciens afin d'obtenir l'obtention de la certification CFAA

     

    Apply View on separate page

  • Edmonton, Alberta | Administration | In the Office | Wednesday, July 10, 2024

    Our Edmonton, AB branch is currently looking for an experienced Deficiency Quotation Specialist to join their team. In this role, the successful candidate will be responsible for quoting fire deficiencies and making recommendations that are generated from the service inspections performed by our skilled fire alarm technicians.

    Responsibilities:

    • Pricing fire deficiencies and recommendations that are generated from the service inspections performed by our skilled sprinkler fitters.
    • Preparing quotes for building owners, contractors, and tenders opportunities pertaining to retrofit projects and tenant improvements.
    • Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts;
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades;
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews.
    • Coordination of design, material, labour, subcontractors, and change orders.

    Qualifications:

    • Post Secondary Diploma in Fire Protection Engineering, or related field of study
    • 3 - 5 years experience in Fire Alarm inspection, testing, maintenance and/or sales
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Oshawa, Ontario | Sales & Technical | In the Office | Wednesday, July 10, 2024

    Our Oshawa, ON branch is currently looking for an experienced Estimator to join their team. In this role, the successful candidate will be responsible for quoting service renovation as well as the estimation and project management of large contract work.

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tender opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders
    • Effectively manage projects to successful and profitable completion
    • Other related duties as assigned

    Qualifications:

    • Post Secondary Diploma from Seneca in Fire Protection Engineering, or related field of study
    • 3+ years' experience in design, installation, sales, or project management in the fire protection industry
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005

    Apply View on separate page

  • Ottawa, Ontario | Sales & Technical | In the Office | Monday, July 8, 2024

    As the Sales Representative you will be responsible for contacting new customers and maintaining an existing customer base. The role will focus on selling new service agreements relating to life safety systems such as fire alarms, sprinkler systems, nurse call systems and security systems. You will be required to establish relationships with purchasing influences while promoting the company's services and products. This role will also have an account management function in order to maintain, and earn commissions on, existing customer contracts.

    Responsibilities:

    • Sell new service agreements on all company products and services.
    • Maintain service contracts with existing customers.
    • Establish relationships with purchasing influences while promoting the company’s services and products.
    • Investigate and document competitive activity and trends.
    • Develop knowledge of product, codes and standards.

    Qualifications:

    • Previous sales experience and/or sales training.
    • The ideal candidate will have demonstrated promotional skills.
    • Self-starter with evidence of prospecting experience or customer cold calling.
    • Must be willing to travel for customer calls.
    • Excellent interpersonal skills.
    • Knowledge of company products and services would be an asset but willing to train.
    • Ability to work independently.
    • Computer skills - Microsoft Office Suite
    • Must possess a valid driver's license.

    What we offer:

    • Competitive Salary
    • Commission on sales and existing customer account management.
    • Sales incentive promotions
    • Comprehensive benefit program, including retirement savings program and paid sick days.
    • A dynamic, fast-paced environment to grow your sales skills.

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As a National Edwards Authorized Partner, Troy is a proudly Canadian, employee-owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Dartmouth, Nova Scotia | Sales & Technical | In the Office | Monday, July 8, 2024

    Troy Life & Fire Safety Ltd. is looking for a Preventive Maintenance Account Manager to join their Dartmouth, NS team!

    Responsibilities:

    • Sell new preventive maintenance agreements on all company products and services.
    • Maintain a repetitive substantial renewal rate with existing customers.
    • Establish relationships with purchasing influences while promoting the company’s services and products.
    • Ensure pricing accuracy of quotations.
    • Investigate and document competitive activity and trends.
    • Develop knowledge of product, codes and standards.
    • Adherence to monthly performance budgets.

    Qualifications:

    • Previous sales experience and/or sales training
    • Must be willing to travel for customer calls
    • B2B experience in sales  
    • Excellent interpersonal skills
    • Knowledge of company products and services would be an asset but willing to train
    • Ability to work independently
    • Computer skills - Microsoft Office Suite
    • Self-starter with evidence of prospecting experience or customer cold calling
    • Must possess a valid driver's license

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.  

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Nanaimo, British Columbia | Sales | In the Office | Friday, July 5, 2024

    Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Product Sales Representative to join our Nanaimo, BC team! In this role, the sales representative will cover the Nanaimo and Northern island areas. The successful candidate will be responsible for maintaining and securing orders for the branch. They will provide pricing for products and services as they relate to Fire Alarm, Security, Nurse call Systems as well as 3rd party products for assigned accounts with technical accuracy.

    Job Description

    • Establish contacts with contractors, engineers and suppliers to promote Edwards fire and signalling specifications, and sale of our products and services.
    • Provide product and quotation support to sales representatives and customer service.
    • Assist with quotations and provide support to existing sales personnel.
    • We are looking for a "self-starter" who is comfortable both with cold-calling prospective clients and with working with our existing sales team members
    • Evaluate new product opportunities by introducing them into the marketplace.

    Qualification

    • 2-year Community College diploma in a related field or equivalent technical experience
    • Exceptional interpersonal skills
    • Field experience in fire alarm systems and/or experience in sales of fire alarm systems is preferred
    • 3-5 years experience in Fire, Security, or Nursecall Product Sales, or Sales Training
    • Knowledge of Edwards fire and signalling products an asset
    • Possess strong computer and organizational skills
    • Must possess a valid Driver's License and a clean driving record.

    Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Annual Rate: $80,000.00 - $85,000.00

    Apply View on separate page

  • Dartmouth, Nova Scotia | Sales & Technical | In the Office | Sunday, June 2, 2024

    Are you an experienced Sales Representative looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Reno Sales Representative to join our Dartmouth, NS team!

    Nature & Scope

    • Responsible for all levels of accounts. Must have adequate sales and product knowledge in order to represent Troy Life & Fire Safety with customers in a professional manner.
    • Responsible for securing PMA deficiencies and for ensuring the technical and pricing accuracy of such orders.
    • Establish contact with purchasing influences as assigned or within the geographic territory and promote the sale of Troy's’ services and products.
    • Promote and secure Deficiencies with profitability in mind.
    • Generate a list of potential quotes and document competitive activity/trends to direct Manager as required.
    • Provide technical support to inside staff and service technicians as required.
    • Assist all other areas as required on a daily basis.

    Qualifications

    • Post Secondary education at a recognized institution in a Business program or equivalent experience.
    • Field experience in fire alarm systems and/or experience in renovation sales of fire alarm systems
    • Knowledgeable of ULC standards and fire alarm products
    • Well developed customer relations, organization and communication skills.
    • Valid Driver's License required
    Apply View on separate page

  • Ottawa, Ontario | Technical & Services | On the Road | Monday, May 27, 2024

    Our Ottawa, ON branch is looking for experienced Fire Alarm Technicians to join our team! The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned

    Qualifications

    • CFAA certification required
    • Two years of community college in electronics is desired, or equivalent training
    • 2 years' working experience with fire alarm systems
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Must be available to work afternoons/nights on an ongoing basis!

    What we offer:

    • Competitive salaries
    • Paid time off
    • Growth and training opportunities
    • RRSP matching
    • Company vehicle and cell phone
    • Incentive plans
    • Comprehensive benefits package including dental and health coverage, life insurance, RRSP Matching and much more!

    Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Dartmouth, Nova Scotia | Technical & Services | On the Road | Thursday, January 25, 2024

    Our Dartmouth, NS team is looking for an enthusiastic entry level candidate who is looking to develop themselves further in the fire and life safety industry! The Junior Fire Alarm Technician position is to provide a training environment for the development of technicians as they work toward attaining their full CFAA certification.

    Nature & Scope

    • Take direction from the on-site Fire Alarm Service Representative, supervisors, coordinators, and/or support staff as defined by company policies
    • Perform duties of maintenance and inspections on fire alarm, fire extinguisher and emergency lighting systems where qualified to do so.
    • Ensure that the highest standard of system reliability and client satisfaction are met.
    • Complete work orders and report in a timely fashion
    • Be responsible for learning and understanding applicable ULC Standards, Building Codes, Fire Codes, CSA, Canadian Electrical Code and other codes & standards which apply to their local areas.
    • Provide onsite assistance to certified fire alarm technicians as required
    • Other duties as assigned

    Qualifications

    • High School Diploma, G.E.D or equivalent working experience required.
    • Must be registered in or have completed the CFAA Fire Alarm Technician courses.
    • Two years of community college in electronics is desired, or enrolled in community college in an electronics program
    • Proficiency in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills
    • Excellent communication skills – both oral and written.
    • Organizational skills
    • Must demonstrate neat and accurate report writing

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Quebec City, Quebec | Technical & Services | On the Road | Thursday, January 25, 2024

    En tant que représentant du service d'alarme incendie, vous devrez effectuer des tâches d'entretien, d'inspection et de réparation des systèmes d'alarme incendie, des extincteurs, des systèmes d'éclairage d'urgence et d'autres systèmes de sécurité des personnes, selon les besoins.

    Responsabilités:

    • Inspecter et vérifier anuellement les systèmes d'alarme incendie
    • Assurer la conformité des systèmes d'alarme incendie conformément à la norme ULC-S536 et ULC-S537
    • Effectuer des rapports incendies des inspections et des modifications du système d'alarme incendie
    • Noter des recommandations ou lacunes à partir d’inspection incendie basé sur les normes ULC
    • Être disponible pour répondre aux appels de service

    Critère de l’employé recherché:

    • Bon service à la clientèle
    • La capacité de parler et d'écrire en français et en anglais est un atout.
    • Posséder un permis de conduire valide
    • Avoir un bon sens de l'organisation et suivre les règles de santé et de sécurité
    • Avoir une certification CFAA ou être prêt à obtenir la certification CFAA dans l'année suivant la date de début
    • La formation en usine serait un atout considérable 

    Ce que nous offrons

    • Nous offrons un salaire compétitif, y compris le salaire (basé sur l'expérience), la contribution à l'épargne-retraite, les avantages, le téléphone cellulaire et le véhicule.
    • Troy offre un programme de remboursement des frais de scolarité pour les techniciens afin d'obtenir l'obtention de la certification CFAA
    Apply View on separate page

  • Quebec City, Quebec | Technical & Services | In the Office | Thursday, January 25, 2024

    Notre succursale de Québec est actuellement à la recherche d'un Compagnon Sceau Rouge / Monteur de Gicleurs expérimenté pour se joindre à son équipe !

    Le candidat retenu installera, vérifiera, inspectera, entretiendra et modifiera les systèmes de protection contre l'incendie par gicleurs, en veillant à ce qu'ils soient conformes aux codes et aux normes, ainsi qu'au contrat du client. (Systèmes de gicleurs sec et humide, CO2, brume d'eau, chimiques secs et humides).

    Tâches

    • Service - Systèmes humides, secs, de pré-action, petites rénovations qui nécessitent des modifications.
    • Dépanner les systèmes qui ne fonctionnent pas correctement. Effectuer les réparations nécessaires
    • Contrats - Installer de nouveaux systèmes à la fois pour les bâtisses existantes et les nouvelles constructions.
    • Coordonner avec les corps de métier sur place, suivre et commander le matériel, suivre les procédures de sécurité et les signaler.
    • Inspection - Inspecter et tester tous les systèmes applicables (pompes à incendie, bornes d'incendie, vannes et dispositifs d'alarme différents).
    • Maintenir ses connaissances des codes et des normes.

    Qualifications

    • Certification en tant que technicien en protection incendie (en particulier, système d'extincteurs automatiques à eau/système Standpoint)
    • Sceau rouge de compagnon monteur de gicleurs de préférence
    • Poste syndiqué
    • Permis de conduire valide avec un bon résumé de conducteur

    Pourquoi travailler avec Troy ?

    Troy Life & Fire Safety Ltd. est l'un des plus grands fournisseurs de systèmes d'alarme incendie, d'extinction d'incendie, de sécurité, d'appel infirmière et de communication au Canada. En tant que paternaire national agréé Edwards, Troy est une entreprise fièrement canadienne, détenue par ses employés, qui compte plus de 1 000 personnes réparties sur 28 sites d'un océan à l'autre. Nous sommes fiers d'avoir une équipe composée de talents de premier plan et d'avoir un plan d'avenir passionnant.

    Apply View on separate page

  • Saskatoon, Saskatechewan | Technical & Services | In the Office | Thursday, January 25, 2024

    Our Saskatoon branch is looking for an experienced Fire Alarm Technician to join their team! Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned

    Qualifications

    • Completion of or enrollment in CFAA Certification Courses - willing to obtain within 1 year of employment
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems is an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Must be available to work afternoons/nights on an ongoing basis!

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Montreal, Quebec | Technical & Services | In the Office | Thursday, January 25, 2024

    Notre succursale de Québec est actuellement à la recherche d'un Compagnon Sceau Rouge / Monteur de Gicleurs expérimenté pour se joindre à son équipe !

    Le candidat retenu installera, vérifiera, inspectera, entretiendra et modifiera les systèmes de protection contre l'incendie par gicleurs, en veillant à ce qu'ils soient conformes aux codes et aux normes, ainsi qu'au contrat du client. (Systèmes de gicleurs sec et humide, CO2, brume d'eau, chimiques secs et humides).

    Tâches

    • Service - Systèmes humides, secs, de pré-action, petites rénovations qui nécessitent des modifications.
    • Dépanner les systèmes qui ne fonctionnent pas correctement. Effectuer les réparations nécessaires
    • Contrats - Installer de nouveaux systèmes à la fois pour les bâtisses existantes et les nouvelles constructions.
    • Coordonner avec les corps de métier sur place, suivre et commander le matériel, suivre les procédures de sécurité et les signaler.
    • Inspection - Inspecter et tester tous les systèmes applicables (pompes à incendie, bornes d'incendie, vannes et dispositifs d'alarme différents).
    • Maintenir ses connaissances des codes et des normes.

    Qualifications

    • Certification en tant que technicien en protection incendie (en particulier, système d'extincteurs automatiques à eau/système Standpoint)
    • Sceau rouge de compagnon monteur de gicleurs de préférence
    • Poste syndiqué
    • Permis de conduire valide avec un bon résumé de conducteur

    Pourquoi travailler avec Troy ?

    Troy Life & Fire Safety Ltd. est l'un des plus grands fournisseurs de systèmes d'alarme incendie, d'extinction d'incendie, de sécurité, d'appel infirmière et de communication au Canada. En tant que partenaire national agréé Edwards, Troy est une entreprise fièrement canadienne, détenue par ses employés, qui compte plus de 1 000 personnes réparties sur 28 sites d'un océan à l'autre. Nous sommes fiers d'avoir une équipe composée de talents de premier plan et d'avoir un plan d'avenir passionnant.

    Apply View on separate page

Fire Alarm Service Representative

Location: Calgary, Alberta
Type: On the Road

Our Calgary, Alberta branch is looking to hire a Fire Alarm Technician to join their team! The fire alarm service representative will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

Responsibilities

  • Take direction from supervisors, coordinators, and/or support staff as defined by company policy
  • Be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
  • Ensure that the highest standard of system reliability and client satisfaction are met
  • Perform verifications on fire alarm systems
  • Complete work orders and report in a timely fashion
  • On-call for emergency service calls/work
  • Act as liaison between customer & Troy
  • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

Qualifications

  • Two years of community college in electronics is desired
  • Minimum of 2 years' of previous training/experience as a fire alarm technician
  • Proficiency in the use of computers
  • Must possess a valid driver’s license and have a clean driving record
  • CFAA certification is a requirement
  • Exceptional customer service skills
  • Organizational skills
  • Neat and accurate report writing

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.  

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Apply View all open positions