Careers

Proudly Canadian, Troy is one of the country's largest third-party suppliers of life & fire safety systems and services. We are an entrepreneurial company with locations coast-to-coast and a legacy of success. We invite you to be part of our team of industry-leading talent with an exciting plan for the future.

Open Positions

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  • Ottawa | Administration |

    Troy Life & Fire Safety Ltd. is currently looking for an Office Administrator to join our team in Ottawa, ON! The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment and committed to providing the best support possible to ongoing objectives of the company.

    Responsibilities:

    • Preparing customer reports based on technician services
    • Complete data management processes; filing and uploading documentation into ERP system
    • Provide administrative support for the Service Management team and branch
    • Assisting with preparing reports and quotes
    • Assist with administrative tasks associated with inventory and purchasing
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency
    • Field requests/inquiries from internal and external customers
    • Other administrative tasks as required

    Qualifications:

    • Strong typing skills with excellent attention to detail
    • Post-Secondary Education in Business Administration or related field; and/or 3 years' working experience
    • Ability to multi-task and be a versatile team member
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience with purchasing and inventory transactions an asset
    • Experience in ERP/Data Management/HRIS Systems and advanced computer ability considered a strong asset
    • Industry experience in Fire and Life Safety considered an asset but not required

    Why Work With Troy?

    Troy offers an excellent compensation and comprehensive benefits package. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Cambridge | Administration |

    Troy Life & Fire Safety Ltd. is currently looking to hire a National Account Coordinator to join their Cambridge, ON branch! As the Bilingual National Account Coordinator, the successful candidate will be responsible for providing on-going customer account support.

    Responsibilities:

    • Assist in new account set-ups and roll out
    • Provide on-going customer account support and monitors general account activities from invoicing to service calls to issue tracking
    • Be responsible for day to day activities of preventive maintenance business across multiple service offices and customer portfolios nationally
    • Establish, develop and maintain business relationships with internal and external customers
    • Stay on top of daily communication with internal/external customers via phone and email
    • Participate in analyzing accounts in order to develop more streamlined operational procedures
    • Process and verify the accuracy of orders/contracts from customers utilizing the organization’s internal technology system(s) and customer’s service agreements
    • Initiate and follow through to completion all required action for response to customer service requests including order changes, maintenance of order/customer information and files
    • Communicate any recommended changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the department as a whole
    • Be responsible for identifying/monitoring any quality issues and manage/maintain customer specific reporting on account activities
    • Support, identify and manages customer expectations
    • Complete investigation and follow through of any customer challenges with appropriate departments/personnel
    • Perform various administrative duties as required

    Qualifications:

    • Must be bilingual in French and English
    • Minimum 3 years customer service experience
    • Post-secondary education in Business Administration or a related field preferred
    • Ability to multi-task and work independently
    • Effective communicator with efficient organizational skills
    • Experience with managing customer accounts in a complex environment 
    • Knowledge of Microsoft Office (PowerPoint, Word, Excel and Outlook) & GP would be an asset
    • Highly motivated and proactive

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program and apid sick days. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Calgary | Sales |

    Troy Life & Fire Safety Ltd. is looking for a highly motivated, energetic, and outgoing Preventive Maintenance Account Manager/Sales Representative to join our Calgary, AB Team! As the Sales Representative you will be responsible for contacting new customers and maintaining an existing customer base. The role will focus on selling new service agreements relating to life safety systems such as fire alarms, sprinkler systems, nurse call systems and security systems. You will be required to establish relationships with purchasing influences while promoting the company's services and products. This role will also have an account management function in order to maintain, and earn commissions on, existing customer contracts.

    Responsibilities:

    • Sell new service agreements on all company products and services.
    • Maintain service contracts with existing customers.
    • Establish relationships with purchasing influences while promoting the company’s services and products.
    • Investigate and document competitive activity and trends.
    • Develop knowledge of product, codes and standards.

    Qualifications:

    • Previous sales experience and/or sales training
    • The ideal candidate will have demonstrated promotional skills
    • Self-starter with evidence of prospecting experience or customer cold calling
    • Must be willing to travel for customer calls
    • Excellent interpersonal skills
    • Knowledge of company products and services would be an asset but willing to train
    • Ability to work independently
    • Computer skills - Microsoft Office Suite
    • Must possess a valid driver's license

    What we offer:

    • Competitive Salary
    • A dynamic, fast-paced environment to grow your sales skills


    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 940 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Kelowna | Administration |

    We are hiring a Service Coordinator - Sprinkler to support our branch in Kelowna, BC! The successful candidate will report to the Fire Protection Manager and coordinate the branch's sprinkler service fitters/inspectors' daily schedules. 

    Nature & Scope

    • Scheduling technicians and fitters for pre-scheduled inspections, deficiency repairs and/or service work
    • Scheduling technicians and fitters for emergency service calls/repairs as requests arise
    • Coordinating with preferred subcontractors
    • Organizing lift rentals for job requirements and hotel bookings for out-of-town work.
    • Strive to maintain the highest level of customer satisfaction
    • Create and process Purchase orders as required
    • Process all documents with accuracy and efficiency
    • Field request from customers for service calls
    • Contact customers to pre-arrange services
    • Assist in all administrative tasks associated with the day-to-day operation of the branch

     

    Qualifications

    • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
    • Experience in dispatching and scheduling/coordinating service personnel is an asset
    • Ability to adjust to constantly changing priorities
    • Strong organizational and multi- tasking skills required
    • Good Customer Service skills
    • 2 year diploma in Office Administration/Business program or equivalent work experience preferred
    • Industry experience preferred

    Troy Life & Fire Safety Ltd. Offers an excellent compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.


  • Oshawa | Technical & Services |

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 990 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Our Oshawa, ON branch is looking for an eager Fire Alarm Technician Helper to join their team!

    Responsibilities:

    • Assisting Fire Alarm Technicians with weekly, monthly, semi-annual and annual inspections as required
    • Help with service work and repairs on fire alarm systems under the supervision of a CFAA Fire Alarm Technician
    • Other duties as assigned

    Qualifications:

    • Desire to pursue or interest in Fire Alarm Technician work
    • Must be a team player, willing to help others, and able come to work with a positive attitude.
    • Strong communication skills
    • Detail oriented
    • Fire Alarm knowledge an asset
    • Must be able to work Monday to Fridays - hours will vary dependent on the needs of the business

    Part-time, casual position

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Oshawa | Technical & Services |

    We are looking for a Fire Alarm Service Technician in our Oshawa, ON office. Are you our next employee? The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • PMA on all systems, with technical support available as determined by management
    • Verification, Troubleshooting, Repair and Renovations on non-networked systems
    • Inspect emergency lighting and related products or services offered to the customer.
    • Perform inspections of fire extinguisher, re-rack fire hoses, emergency light, renovations and related products or services offered to the customer.
    • Arrange preventative maintenance repairs with customers, purchase equipment and parts as required, test and repair extinguishers as required. 
    • Assist sales staff.
    • Perform bench repairs, provide technical support, responsible for shipping and receiving.
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy

    Qualifications

    • Completion of Certification 
    • One-year electronics or equivalent academic and/or work experience
    • Previous training/experience in fire alarm systems is an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and communication
    • Proficient computer skills 

     

    **Please Note: Candidates may be hired into a Service Representative position based on applications received and candidate qualifications**


  • Cambridge | Administration |

    Troy Life & Fire Safety Ltd. is recruiting for a National Accounts Administrator to join our Cambridge, ON branch. The successful candidate will join our National Accounts team in providing on-going administrative support.

    Responsibilities:

    • Provide administrative support to our Nation Accounts team
    • Complete data management processes; filing and uploading documentation into ERP system
    • Assisting with reports and quotes including distribution and uploading
    • Customer service duties, including reception duties on a back-up basis
    • Other administrative tasks as required

    Qualifications:

    • Post-Secondary Education in Business Administration or related field; or 3 years' working experience
    • Ability to multi-task and be a versatile team member
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience in ERP Systems and advanced computer ability an asset
    • Industry experience in Fire and Life Safety an asset
    • Strong organizational skills are required
    • We are looking for someone with positive interpersonal skills and an ability to work well in a team environment, as well as independent
    • Bilingual in French is considered an asset

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Montreal | Technical & Services |

    Troy Life & Fire Safety Ltd./Protection Incendie Troy Ltée. est à la recherche d'un technicien d'alarme incendie pour la région Abitibi-Témiscamingue / Val d'Or.

    Emplois:

    • Inspecter et vérifier anuellement les systèmes d'alarme incendie
    • Assurer la conformité des systèmes d'alarme incendie conformément à la norme ULC-S536 et ULC-S537
    • Effectuer des rapports incendies des inspections et des modifications du système d'alarme incendie
    • Noter des recommandations ou lacunes à partir d’inspection incendie basé sur les normes ULC
    • Être disponible pour répondre aux appels de service

    Critère de l’employé recherché:

    • Bon service à la clientèle
    • La capacité de parler et d'écrire en français et en anglais est un atout.
    • Posséder un permis de conduire valide
    • Avoir un bon sens de l'organisation et suivre les règles de santé et de sécurité
    • Avoir une certification CFAA ou être prêt à obtenir la certification CFAA dans les 2 ans suivant la date de début
    • * La formation en usine serait un atout considérable *

    Ce que nous offrons

    • Nous offrons un salaire compétitif, y compris le salaire (basé sur l'expérience), la contribution à l'épargne-retraite, les avantages, le téléphone cellulaire et le véhicule.
    • Troy offre un programme de remboursement des frais de scolarité pour les techniciens afin d'obtenir l'obtention de la certification CFAA

  • Moncton | Technical & Services |

    Our Moncton, NB branch is looking for an experienced Fire Alarm Technician to join their team!

    We are offering a $100.00 Interview Incentive!!*

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned 

    Qualifications

    • Completion of or enrollment in CFAA Certification Courses - willing to obtain within 1 year of employment
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems is an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Must be available to work afternoons/nights on an ongoing basis! 

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    * All candidates who are invited to an in-person interview will receive the Interview Incentive.  Our recruitment process requires the submission of a resume to hr@troylfs.com.  Select candidates will be contacted to complete a telephone pre-interview screening call.  Candidates who meet our criteria following the pre-screening call, will be invited to an in-person interview.  Those who attend the in-person interview will receive a $100 Interview Incentive!

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Ottawa | Technical & Services |

    Our Ottawa, ON branch is looking for an experienced Fire Alarm Technician to assist their team. The successful candidate will assist with on-call service duties that may be required on client sites after regular business hours.

    We are offering a $100.00 Interview Incentive!!*

     

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned

    Qualifications

    • Completion of or enrollment in CFAA Certification Courses - willing to obtain within 1 year of employment
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems is an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Must be available to work afternoons/nights on an ongoing basis!

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    * All candidates who are invited to an in-person interview will receive the Interview Incentive.  Our recruitment process requires the submission of a resume to hr@troylfs.com.  Select candidates will be contacted to complete a telephone pre-interview screening call.  Candidates who meet our criteria following the pre-screening call, will be invited to an in-person interview.  Those who attend the in-person interview will receive a $100 Interview Incentive!

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Montreal | Technical & Services |

    *Le français suivra* Our Montreal, QC branch is currently looking for a Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required. ** En tant que représentant du service d'alarme incendie, vous devrez effectuer des tâches d'entretien, d'inspection et de réparation des systèmes d'alarme incendie, des extincteurs, des systèmes d'éclairage d'urgence et d'autres systèmes de sécurité des personnes, selon les besoins.

    We are offering a $100.00 Interview Incentive!!*

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete fire alarm system programming
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area
    • Strong PMA/ITM skills needed

    Qualifications

    • CFAA Certification is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

    Why Work with Troy?

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 900 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    * All candidates who are invited to an in-person interview will receive the Interview Incentive. Our recruitment process requires the submission of a resume to hr@troylfs.com. Select candidates will be contacted to complete a telephone pre-interview screening call. Candidates who meet our criteria following the pre-screening call, will be invited to an in-person interview. Those who attend the in-person interview will receive a $100 Interview Incentive!

    ***

    Nous offrons une prime d'entrevue de 100$!*

    Responsabilités:

    • Inspecter et vérifier anuellement les systèmes d'alarme incendie
    • Assurer la conformité des systèmes d'alarme incendie conformément à la norme ULC-S536 et ULC-S537
    • Effectuer des rapports incendies des inspections et des modifications du système d'alarme incendie
    • Noter des recommandations ou lacunes à partir d’inspection incendie basé sur les normes ULC
    • Être disponible pour répondre aux appels de service

    Critère de l’employé recherché:

    • Bon service à la clientèle
    • La capacité de parler et d'écrire en français et en anglais est un atout.
    • Posséder un permis de conduire valide
    • Avoir un bon sens de l'organisation et suivre les règles de santé et de sécurité
    • Avoir une certification CFAA ou être prêt à obtenir la certification CFAA dans l'année suivant la date de début
    • La formation en usine serait un atout considérable 

    Ce que nous offrons

    • Nous offrons un salaire compétitif, y compris le salaire (basé sur l'expérience), la contribution à l'épargne-retraite, les avantages, le téléphone cellulaire et le véhicule.
    • Troy offre un programme de remboursement des frais de scolarité pour les techniciens afin d'obtenir l'obtention de la certification CFAA

    * Tous les candidats qui sont invités à une entrevue en personne recevront la Prime d'Entrevue. Notre processus de recrutement nécessite l'envoi d'un curriculum vitae à l'adresse courriel hr@troylfs.com. Les candidats sélectionnés seront contactés pour un entretien téléphonique de présélection. Les candidats qui répondent à nos critères après l'appel de présélection seront invités à un entretien en personne. Ceux qui se présenteront à l'entretien en personne recevront une prime d'entretien de 100 $ !


  • Victoria | Technical & Services |

    Our team is currently looking for a Preventive Maintenance Technician (II) to join their Victoria, BC team. In this role, the successful candidate will be accountable for performing limited types of service work and will be required to assist on major projects, under the supervision and assistance from a Troy Certified Service Technician.

    We are offering a $100.00 Interview Incentive!!*

     

    NATURE AND SCOPE:

    • Perform PMA, verifications, repairs, modifications, troubleshooting, training and related duties as directed on all systems excluding the programming and verification of 4010 (networked),4100 systems, and all 4010 and larger networked systems

    • Operate a laptop computer and download software to small microprocessor-based systems

    • Make programming changes (excluding 4010 (networked),4100 systems, and all 4010 and larger networked systems)

    • Perform other areas of work as required, i.e. emergency lighting, extinguishers, renovation, etc.

    • Train entry level PMT service technicians and, where falling within the PMTII technician’s abilities, customers on the job site as requested

    • Assist in other areas as assigned

    Employees who are electricians may perform work that would normally be subcontracted to an electrician provided they are not expected to do work for which they cannot obtain a permit

     

    QUALIFICATIONS/REQUIREMENTS:

    • High School Diploma

    • Two (2) year community college graduate in electronics, and/or equivalent work experience

    • Good communication skills

    • Good computer skills

    Please note, if qualifications of applicants do not meet the above criteria, consideration will be made for candidates at the entry/PMT I
    level and rate. 

    * All candidates who are invited to an in-person interview will receive the Interview Incentive.  Our recruitment process requires the submission of a resume to hr@troylfs.com.  Select candidates will be contacted to complete a telephone pre-interview screening call.  Candidates who meet our criteria following the pre-screening call, will be invited to an in-person interview.  Those who attend the in-person interview will receive a $100 Interview Incentive!


  • Dartmouth | Technical & Services |

    Our Dartmouth, NS branch is looking for an experienced Fire Alarm Technician to join our team!

    We are offering a $100.00 Interview Incentive!!*

     

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned

    Qualifications

    • Completion of or enrollment in CFAA Certification Courses - willing to obtain within 1 year of employment
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems is an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Must be available to work afternoons/nights on an ongoing basis

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    * All candidates who are invited to an in-person interview will receive the Interview Incentive.  Our recruitment process requires the submission of a resume to hr@troylfs.com.  Select candidates will be contacted to complete a telephone pre-interview screening call.  Candidates who meet our criteria following the pre-screening call, will be invited to an in-person interview.  Those who attend the in-person interview will receive a $100 Interview Incentive!


  • Montreal | Technical & Services |

    Troy Life & Fire Safety Ltd. is looking for a Fire Alarm Technician for the Abitibi-Témiscamingue / Val d'Or region. As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Duties:

    • The successful candidate will ensure that the highest standards of system reliability and customer satisfaction are met
    • Inspect and verify annually fire alarm systems
    • Ensure compliance of alarm systems in accordance with ULC codes and standards of Quebec
    • Conduct appropriate reports based on inspections and modifications to the fire alarm system
    • Propose recommendations based on current standards
    • Be willing and bale to be available participate in on-call rotation; answer emergency service calls as needed

    Criteria:

    • Post-Secondary Education in Fire Protection Engineering, Electronics, or equivalent
    • CFAA Certification preferred or ability to obtain certification within 1 year of employment 

    What We Offer

    • We offer a competitive remuneration package, including salary (based on experience), retirement savings contribution, benefits, cell phone, and vehicle
    • Troy Life & Fire Safety Ltd. offers a tuition reimbursement program for technicians to assist with obtaining CFAA certification

  • Montreal | Administration |

    *Le français suivra* Troy Life & Fire Safety Ltd. is currently looking for an Office Administrator to join our team in Montreal, QC! The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment, and committed to providing the best support possible to ongoing objectives of the company. Nous sommes à la recherche d'un administrateur de bureau pour notre succursale de Montréal! À ce titre, vous apporterez un soutien administratif à l'équipe, notamment en gérant les demandes de renseignements des clients, la gestion des données et la coordination des services.

    Responsibilities:

    • Assist manager and branch with administrative tasks associated with the day-to-day operation of the branch
    • Complete data management processes; filing and uploading documentation into ERP system
    • Assist Fire Service Coordinator with administrative tasks relating to service team
    • Assisting with preparing reports and quotes
    • Assist with billing
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency
    • Field requests/inquiries from internal and external customers
    • Other administrative tasks as required


    Qualifications:

    • High school diploma and 2 years' working experience as an administrative assistant
    • Ability to multi-task and be a versatile team member
    • Ability to re-prioritize tasks and demonstrated strategic organizational skills
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Industry experience in Fire and Life Safety considered and asset but not required


    Why Work With Troy?

    Troy offers an excellent compensation and comprehensive benefits package. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    ***

    Responsabilités:

    • Fournir un soutien administratif à la succursale de Montréal
    • Compléter les processus de gestion des données ; classer et télécharger la documentation dans le système ERP
    • Aide à la rédaction de rapports et de devis, y compris la distribution et le téléchargement.
    • Fonctions de service à la clientèle, y compris les fonctions de réception sur une base de remplacement
    • Gestion au complet des procedures d’entre donnees, archives et telechargement documentation dans systeme ERP.
    • Autres tâches administratives selon les besoins

     

    Qualifications:

    • Diplôme d’études secondaires et 2 ans d'expérience en administration de bureau.
    • Capacité à effectuer plusieurs tâches à la fois et à être un membre d'équipe polyvalent.
    • Maîtrise des programmes Microsoft Office (PowerPoint, Word, Excel et Outlook)
    • Expérience des systèmes ERP et compétences informatiques avancées : un atout.
    • Expérience dans l'industrie de la sécurité incendie et de la sécurité des personnes, un atout
    • De solides compétences organisationnelles sont requises.
    • Nous recherchons une personne dotée de compétences interpersonnelles positives et capable de travailler en équipe ainsi que de manière autonome.

     

    Pourquoi travailler avec Troy ?

    Troy offre une excellente rémunération et un ensemble complet d'avantages sociaux. Découvrez une entreprise qui s'engage à assurer un environnement qui favorise la croissance des employés et de l'entreprise tout en assurant la réussite financière des deux.


  • Ottawa | Administration |

    We are hiring a contract Service Coordinator/Scheduler for our Ottawa, ON branch!

    Nature & Scope

    • Prime objective is to assist our Sprinkler Division with administrative tasks associated with the day-to-day operation of the branch
    • Coordination of inspections, repairs, and renovations while ensuring accuracy and efficiency in schedules of field staff.
    • Preparing, processing and tracking work orders and associated invoices
    • Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
    • Checking staff expense claims and submitting to head office
    • Responsible for keeping branch records for expenses and updating them accordingly
    • Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
    • Monitor and ensure inventory is received correctly based on requests sent for processing to Head Office. Follow up on all discrepancies
    • Assist in preparation of quotes and proposals
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency

    Qualifications

    • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
    • Strong organizational skills and ability to multi-task in a fast-paced environment.
    • Coordination/Scheduling experience in a contractor or building services stetting would be considered an asset
    • 2 year diploma in business/office administration or equivalent work experience preferred

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Calgary | Administration |

    Our Calgary team is looking for an enthusiastic Inside Sales/Project Administrator who will support our Calgary sales workload and administration. The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment and committed to providing the best support possible to ongoing objectives of the company. In this role you will also be responsible to perform a variety of administrative duties as required.

    Responsibilities:

    • Complete data management processes; filing and uploading documentation into ERP system
    • Assisting with invoicing and billing
    • Assisting with reports and quotes including distribution and uploading
    • Customer service duties
    • Material ordering and receiving
    • Issue Purchase Orders
    • Schedule project construction workers, equipment and material
    • Project and Service Coordination in a mechanical environment
    • Other administrative tasks as required

    Qualifications:

    • Post-Secondary Education in Business Administration or related field; or 2 years' working experience
    • Ability to multi-task and be a versatile team member
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience in ERP Systems and advanced computer ability an asset
    • Industry experience in Fire and Life Safety an asset
    • Knowledge of Fire Protection industry or NFPA codes an asset
    • Inventory handling and purchasing experience would be considered an asset 

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.


  • Mississauga | Technical & Services |

    Our Mississauga, ON branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    We are offering a $100.00 Interview Incentive!!*

     

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    Qualifications

    • CFAA Certification is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Experience in performing fire alarm, extinguisher, and emergency lighting inspections
    • Troubleshooting and service experience considered an asset 
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

    * All candidates who are invited to an in-person interview will receive the Interview Incentive.  Our recruitment process requires the submission of a resume to hr@troylfs.com.  Select candidates will be contacted to complete a telephone pre-interview screening call.  Candidates who meet our criteria following the pre-screening call, will be invited to an in-person interview.  Those who attend the in-person interview will receive a $100 Interview Incentive!

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Windsor | Sales & Technical |

    Our Windsor, ON branch is currently looking for an experienced Estimator to join their team. In this role, the successful candidate will be responsible for Estimating, as well as Project Management of Renovations and small contract projects.

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tenders opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts;
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades; and
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders

    Qualifications:

    • Post Secondary Diploma in Fire ProtectionEngineering and/or a related field of study with experience in the Fire Protection industry
    • 3-5 years experience with design, installation or sales and Project Management experience in Fire Protection
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team


    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle, and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.


  • Dartmouth | Administration |

    Our Dartmouth, NS branch is looking for an enthusiastic Office Administrator to join our team! The ideal candidate will be someone with proficient communication skills, strong typing skills, proven ability to prioritize tasks in a fast-paced environment and committed to providing the best support possible to ongoing objectives of the company.

    Responsibilities:

    • Preparing customer reports based on technician services
    • Complete data management processes; filing and uploading documentation into ERP system
    • Provide administrative support for the branch
    • Other administrative tasks as required

    Qualifications:

    • Strong typing skills with excellent attention to detail
    • Post-Secondary Education in Business Administration or related field; and/or 3 years' working experience
    • Ability to multi-task and be a versatile team member
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience in ERP/Data Management/HRIS Systems and advanced computer ability considered a strong asset
    • Industry experience in Fire and Life Safety considered and asset but not required

    Why Work With Troy?

    Troy offers an excellent compensation and comprehensive benefits package. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Edmonton | Sales |

    As the Preventive Maintenance Account Manager you will sell new preventive maintenance agreements on all company products and services, maintain a repetitive substantial renewal rate with existing customers, and establish relationships with purchasing influences while promoting the company's services and products. You will be rewarded with an attractive remuneration package including a company leased vehicle and incentive plan.

    Responsibilities:

    • Sell new preventive maintenance agreements on all company products and services.
    • Maintain a repetitive substantial renewal rate with existing customers.
    • Establish relationships with purchasing influences while promoting the company’s services and products.
    • Ensure pricing accuracy of quotations.
    • Develop a sales coverage plan for the Calgary area.
    • Investigate and document competitive activity and trends.
    • Develop knowledge of product, codes and standards.
    • Adherence to monthly performance budgets.

    Qualifications:

    • Previous sales experience and/or sales training
    • The ideal candidate will have demonstrated promotional skills
    • Must be willing to travel for customer calls
    • Excellent interpersonal skills
    • Knowledge of Fire and Life Safety products/services would be an asset but willing to train
    • Ability to work independently
    • Computer skills - Microsoft Office Suite
    • Self-starter with evidence of prospecting experience or customer cold calling
    • Must possess a valid driver's license

     


  • Calgary | Technical & Services |

    Our Calgary, AB branch is looking for a Fire Alarm Technician to join their team! The fire alarm service representative will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • Take direction from supervisors, coordinators, and/or support staff as defined by company policy
    • Be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • Ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    Qualifications

    • Two years of community college in electronics is desired
    • Minimum of 2 years' of previous training/experience as a fire alarm technician
    • Proficiency in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • CFAA certification is a requirement
    • Exceptional customer service skills
    • Organizational skills
    • Neat and accurate report writing

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.


  • Calgary | Administration |

    We are hiring a Service Coordinator/Scheduler to join our Calgary team! As a Service Coordinator/Scheduler you can enjoy a rewarding and fast-paced career! We are looking for a positive, confident and professional person to add to our dynamic team.

    Nature & Scope

    • Prime objective is to assist manager/supervisor in all administrative tasks associated with the day-to-day operation of the branch
    • Scheduling technicians for pre-scheduled inspections, deficiency repairs and/or service work
    • Scheduling technicians for emergency service calls/repairs as requests arise
    • Coordinating with preferred subcontractors
    • Assist in preparation of quotes and proposals
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency
    • Field request from customers for service calls
    • Contact customers to pre-arrange services
    • Other administartive tasks as required 

    Qualifications

    • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
    • Experience in dispatching and scheduling/coordinating service personnel required
    • Ability to adjust to constantly changing priorities
    • Strong organizational skills
    • Good Customer Service skills
    • 2 year diploma in Office Administration/Business program or equivalent work experience preferred
    • Industry experience preferred

    Troy Life & Fire Safety Ltd.offers an excellent compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.


  • Mississauga | Sales & Technical |

    Our Mississauga, ON branch is currently looking for an experienced Estimator/Project Manager to join their team. In this role, the successful candidate will be responsible for Estimating, as well as Project Management of Renovations and small contract projects in the GTA.

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tenders opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts;
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades; and
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders

    Qualifications:

    • Post Secondary Diploma in Fire ProtectionEngineering and/or a related field of study with experience in the Fire Protection industry
    • 3-5 years experience with design, installation or sales and Project Management experience in Fire Protection
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Thunder Bay | Administration |

    We are hiring a Service Coordinator/Scheduler for our Thunder Bay Branch! The successful candidate will assist the Fire Protection Manager in all administrative tasks associated with the day-to-day operation of the branch

    Nature & Scope

    • Coordination of inspections, repairs, and renovations while ensuring accuracy and efficiency in schedules of field staff.
    • Processing and tracking work orders and associated invoices
    • Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
    • Checking staff expense claims and submitting to head office
    • Responsible for keeping branch records for expenses and updating them accordingly
    • Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
    • Monitor and ensure inventory is received correctly based on requests sent for processing to Head Office. Follow up on all discrepancies
    • Assist in preparation of quotes and proposals
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency

    Qualifications

    • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
    • Strong organizational skills and ability to multi-task in a fast-paced environment.
    • Coordination/Scheduling experience an asset
    • 2 year diploma in business/office administration or equivalent work experience preferred
    • 3-5 years of experience preferred

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Langley | Services |

    Troy Life & Fire Safety Ltd. is hiring a Warehouse Administrator to join our Langley Branch. In this role the successful candidate will be responsible for receiving and inspecting incoming material to ensure it’s the correct product.

    Nature & Scope

    • Responsible for receiving material in our ERP system.
    • Review and streamline the effectiveness of product delivery to our customers, and direct sales and service branches.
    • Responsible for filling customer orders and delivering them to the delivery platform in a manner that meets company standards for safety, security and productivity.
    • Work closely with existing warehouse team to order, stock, and deliver products as required.
    • Responsible for placement of PO’s for non-stock urgent materials, and work directly with the procurement team to help ensure the timely procurement of fire protection products in proper quantities according to marketing forecasts and field demand.
    • Work in conjunction with Inventory Sourcing Manager to conduct periodic and annual inventory cycle counts and reconciliation.

    Qualifications

    • High School Diploma or equivalent work experience
    • Knowledge of electronic purchasing and inventory control software
    • Solid understanding of the principles and processes for Supply Chain Management
    • Good interpersonal skills & attention to detail
    • Product knowledge of fire protection products
    • Must hold a valid driver’s license
    • Forklift certification would be an asset; or ability to obtain one

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Sault Ste. Marie | Technical & Services |

    Our Sault Ste. Marie, ON branch is currently looking for an experienced Red Seal Journeyperson/Sprinkler Fitter to join their team! The successful candidate will install, verify, inspect, service and modify sprinkler fire protection systems, ensuring compliance to codes and standards and in accordance with customer’s contract. (Wet/Dry Sprinkler Systems, CO2, Water Mist, Wet and Dry Chemical).

    Job Tasks

    • Service – Wet, dry, pre-action systems, small renovations that require modifications. Trouble shoot systems that are not in proper operation. Make applicable repairs
    • Contracts – Install new systems in both retro and new builds. Coordinate with onsite trades, track and order material, follow track and report on safety procedures
    • Inspection – Inspect, test all applicable systems (fire pumps, hydrants, different alarm valves and devices
    • Maintain knowledge of codes and standards

    Qualifications

    • Certification as a Fire Protection Technician (specifically, Sprinkler/Standpoint System)
    • Red Seal Journeyperson Sprinkler Fitter preferred
    • Position is a unionized position
    • Valid drivers license with clean abstract

    Why Work with Troy?

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 940 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • St. John's | Technical & Services |

    Our St. Johns, NL team is looking for a Marine Systems Technician to join their team! Our Marine Systems Technician's are responsible for installing, verifying, inspecting, servicing, and modifying fixed fire protection systems while ensuring compliance to codes and standards in accordance with customer’s contract (CO2, Novec, FM200, Water Mist, Wet and Dry Chemical).

    Responsibilities:

    • Perform fire alarm inspections, services and verifications including the inspection of portable equipment including fire extinguishers and other life safety items as per local codes and standards
    • Inspect, hydrostatic test and recharge of cylinders from fixed systems, air cylinders and portable fire extinguishers
    • Maintain equipment in accordance with TC guidelines and ISO procedures
    • Prepare inspection, verification and deficiency reports required by standards and codes
    • Receive inventory, pick parts orders, package and deliver to our customers as required
    • Responsible to keep inventory organized and notify of stock order requirements
    • Develop and maintain high caliber relationships with clients, to ensure their full satisfaction in doing business with our company
    • Be available for emergency after hours service
    • Maintain knowledge of codes and standards

    Qualifications

    • Previous Marine Industry experience considered an asset
    • Previous experience with conventional/addressable fire alarm systems would be an asset
    • CFAA certification would be an asset
    • Minimum high school diploma
    • Diploma or Degree in Fire Protection would be an asset
    • Previous experience working with Fire Suppression systems
    • Marine/Offshore experience an asset, working on board ships and off shore
    • Certification and Strong knowledge of NFPA10 & TDG standards
    • Valid drivers license with clean abstract and willing to travel

    Why Work With Troy?

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 940 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Winnipeg | Technical & Services |

    Our Winnipeg, MB branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    Qualifications

    • CFAA Certification required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • 3-5 years previous training/experience in fire alarm systems
    • Experience programming alarm systems (Edwards programming preferred)
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

    Why Work with Troy?

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 960 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Manatobians Act.


  • Winnipeg | Technical & Services |

    Troy Life & Fire Safety Ltd. is currently looking for Technician Helper to join our Winnipeg team! The key responsibility of the Technician Helper is to assist Fire Alarm Technicians with weekly, monthly, semi-annual and annual inspections as required. In this role, you will help with service work and repairs on fire alarm systems under the supervision of a Fire Alarm Technician, and complete other duties as required.

    Qualifications:

    • Desire to pursue or interest in Fire Alarm Technician work
    • Must be a team player, willing to help others, and able come to work with a positive attitude.
    • Strong communication skills
    • Detail oriented
    • Fire Alarm knowledge an asset
    • Must be able to work Monday to Fridays - hours will vary dependent on the needs of the business

    Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Manatobians Act.


  • Grimsby | Sales & Technical |

    Our Grimsby,ON branch is currently looking for an experienced Estimator to join their team. In this role, the successful candidate will be responsible for Estimating, as well as Project Management of renovations and small contract projects. The focus of this position will be to expand Troy's market potential in the region and improve execution and profitability of projects.

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tenders opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts;
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades; and
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders

    Qualifications:

    • Post Secondary Diploma in Fire ProtectionEngineering and/or a related field of study with experience in the Fire Protection industry
    • 3-5 years experience with design, installation or sales and Project Management experience in Fire Protection 
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 960 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Edmonton | Administration |

    Our Edmonton team is looking for an enthusiastic Inside Sales/Project Administrator who will support our Edmonton sales workload and administration. The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment and committed to providing the best support possible to ongoing objectives of the company. In this role you will also be responsible to perform a variety of administrative duties as required.

    Responsibilities:

    • Complete data management processes; filing and uploading documentation into ERP system
    • Assisting with invoicing and billing
    • Assisting with reports and quotes including distribution and uploading
    • Customer service duties
    • Material ordering and receiving
    • Issue Purchase Orders
    • Schedule project construction workers, equipment and material
    • Project and Service Coordination in a mechanical environment
    • Other administrative tasks as required

    Qualifications:

    • Post-Secondary Education in Business Administration or related field; or 2 years' working experience
    • Ability to multi-task and be a versatile team member
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience in ERP Systems and advanced computer ability an asset
    • Industry experience in Fire and Life Safety an asset
    • Knowledge of Fire Protection industry or NFPA codes an asset
    • Inventory handling and purchasing experience would be considered an asset 

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.


  • London | Technical & Services |

    Our London, ON branch is currently looking for an experienced Red Seal Journeyperson/Sprinkler Fitter to join their team! The successful candidate will install, verify, inspect, service and modify sprinkler fire protection systems, ensuring compliance to codes and standards and in accordance with customer’s contract. (Wet/Dry Sprinkler Systems, CO2, Water Mist, Wet and Dry Chemical).

    Job Tasks

    • Service – Wet, dry, pre-action systems, small renovations that require modifications. Trouble shoot systems that are not in proper operation. Make applicable repairs
    • Contracts – Install new systems in both retro and new builds. Coordinate with onsite trades, track and order material, follow track and report on safety procedures
    • Inspection – Inspect, test all applicable systems (fire pumps, hydrants, different alarm valves and devices
    • Maintain knowledge of codes and standards

    Qualifications

    • Certification as a Fire Protection Technician (specifically, Sprinkler/Standpoint System)
    • Red Seal Journeyperson Sprinkler Fitter preferred
    • Position is a unionized position
    • Valid drivers license with clean abstract

     


  • Grimsby | Technical & Services |

    We are looking for an experienced Fire Alarm Service Technician to join our Marine Division. Our Marine Service Technicians are responsible for installing, verifying, inspecting, servicing, and modifying fixed fire protection systems while ensuring compliance to codes and standards in accordance with customer’s contract.

    Responsibilities:

    • Complete annual fire alarm inspections, repairs, verifications and installations
    • Perform inspections of portable equipment including fire extinguishers, SCBA equipment and other life safety items as per local codes and standards
    • Inspect, hydrostatic test and recharge of cylinders from fixed systems, air cylinders and portable fire extinguishers
    • Maintain equipment in accordance with TC guidelines and ISO procedures
    • Prepare inspection, verification and deficiency reports required by standards and codes
    • Receive inventory, pick parts orders, package and deliver to our customers as required
    • Responsible to keep inventory organized and notify of stock order requirements
    • Develop and maintain high caliber relationships with clients, to ensure their full satisfaction in doing business with our company
    • Be available for emergency after hours service
    • Maintain knowledge of codes and standards

    Qualifications

    • Diploma or Degree in Fire Protection would be an asset
    • Previous experience working with Fire Suppression systems
    • Marine/Offshore experience an asset, working on board ships and off shore
    • Certification and Strong knowledge of NFPA10 & TDG standards
    • Valid drivers license with clean abstract and willing to travel
    • CFAA certification would be considered an asset but not required
    • Previous Marine Industry experience considered an asset
    • Previous experience with installations is preferred but not required.
    • Minimum high school diploma

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • London | Administration |

    Troy Life & Fire Safety Ltd. is recruiting for a National Service Administrator to join our team! The successful candidate will provide administrative support to all service offices within the company as required.

    Responsibilities:

    • Assist national branches with billing and transaction preparation for billing and/or credits
    • Complete data entry and management processes
    • Provide procurement and purchasing support
    • Assist with the management and preparation of customer facing documents
    • Provide administrative sales support including setting up maintenance agreements, renewals, and customer reports
    • Complete duties relating to auditing and reporting as required
    • Assist with the testing of software upgrades
    • Updating and refining training guides to promote adoption and use of ERP systems
    • Other administrative tasks as required

    Qualifications:

    • Minimum 5 years’ office administration experience
    • Post-secondary diploma/degree in business administration or a related field preferred
    • Ability to multi-task and work independently
    • Demonstrated organizational skills
    • Professional and exemplary communication skills – written and verbal
    • Intermediate user level in Microsoft Office programs (PowerPoint, Word, Excel and Outlook)
    • Bilingual in English and French is preferred 

    Why Work with Troy?

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 875 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

     

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Moncton | Sales & Technical |

    Our Moncton, NB branch is currently looking for an experienced Estimator to join their team. In this role, the successful candidate will be responsible for Estimating, as well as Project Management of Renovations and small contract projects.

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tenders opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts;
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades; and
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders

    Qualifications:

    • Post-Secondary Diploma preferred
    • 5 years' experience in estimating is preferred
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team
    • Bilingual in English and French considered a strong asset

     


  • Mississauga | Sales & Technical |

    Are you an experienced Sales Representative looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Reno Sales Representative to join our team!

    Nature & Scope

    • Responsible for all levels of accounts. Must have adequate sales and product knowledge in order to represent Troy Life & Fire Safety with customers in a professional manner.
    • Responsible for quoting PMA deficiencies and for ensuring the technical and pricing accuracy of such orders.
    • Establish contact with purchasing influences as assigned or within the geographic territory and promote the sale of Troy's’ services and products.
    • Promote and secure Deficiencies with profitability in mind.
    • Generate a list of potential quotes and document competitive activity/trends to direct Manager as required.
    • Provide technical support to inside staff and service technicians as required.
    • Assist all other areas as required on a daily basis.

    Qualifications

    • Post Secondary education at a recognized institution in a Business program or equivalent experience.
    • Field experience in fire alarm systems and/or experience in renovation sales of fire alarm systems
    • Knowledgeable of ULC standards and fire alarm products
    • Well developed customer relations, organization and communication skills.
    • Valid Driver's License required

    Why Work with Troy?

    Troy Life & Fire Safety Ltd .is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 950 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package including a vehicle allowance, a comprehensive benefits program and paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005


  • Kelowna | Technical |

    Troy Life & Fire Safety Ltd. is currently looking for Technician Helper to join our Kelowna, BC team! The key responsibility of the Technician Helper is to assist Fire Alarm Technicians with weekly, monthly, semi-annual and annual inspections as required. In this role, you will help with service work and repairs on fire alarm systems under the supervision of a Fire Alarm Technician, and complete other duties as required.

    Qualifications:

    • Desire to pursue or interest in Fire Alarm Technician work
    • Must be a team player, willing to help others, and able come to work with a positive attitude.
    • Strong communication skills
    • Computer skills required
    • Detail oriented
    • Fire Alarm knowledge an asset but not required
    • Potential for growth and development in the life and fire safety industry for the right candidate!

    Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both


  • Edmonton | Technical & Services |

    Our Edmonton, AB branch is looking for a Junior Fire Alarm Technician to join their team!

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 950 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Our Edmonton, AB team is looking for an enthusiastic entry level candidate who is looking to develop themselves further in the fire and life safety industry!

    The Junior Fire Alarm Technician position is to provide a training environment for the development of technicians as they work toward attaining their full CFAA certification.

    Nature & Scope

    • Take direction from the on-site Fire Alarm Service Representative, supervisors, coordinators, and/or support staff as defined by company policies
    • Perform duties of maintenance and inspections on fire alarm, fire extinguisher and emergency lighting systems where qualified to do so.
    • Ensure that the highest standard of system reliability and client satisfaction are met.
    • Complete work orders and report in a timely fashion
    • Be responsible for learning and understanding applicable ULC Standards, Building Codes, Fire Codes, CSA, Canadian Electrical Code and other codes & standards which apply to their local areas.
    • Provide onsite assistance to certified fire alarm technicians as required
    • Other duties as assigned

    Qualifications

    • High School Diploma, G.E.D or equivalent working experience required.
    • Must be registered in or have completed the CFAA Fire Alarm Technician courses.
    • Two years of community college in electronics is desired, or enrolled in community college in an electronics program
    • Proficiency in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills
    • Excellent communication skills – both oral and written.
    • Organizational skills
    • Must demonstrate neat and accurate report writing

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Langley | Technical & Services |

    This position is accountable for inspection, repair, installation, verification, modification, and troubleshooting life safety systems for customers on behalf of the Company. Employees who are electricians may perform work that would normally be sub-contracted to an electrician provided they are not expected to do work for which they cannot obtain a permit.

    We are offering a $100.00 Interview Incentive!!*

    The Troy Certified Service Technician (TCST) must be able to provide training to Preventive Maintenance Technicians (PMT and PMTII) as required.

    NATURE AND SCOPE:

    • Perform system verifications on all size projects
    • Perform inspections and troubleshooting on all life safety systems
    • Perform and assist in the preparation of system modifications
    • Keep current through Company training with all applicable legislated codes and standards

    QUALIFICATIONS/REQUIREMENTS:

    • High School Diploma
    • Two (2) year community college graduate in electronics, and/or journey level electrician, and/or four (4) years equivalent work experience
    • Good communication skills
    • Good computer skills
    • Factory trained in Programming in Simplex 4100 and/or EST3 is required

    Applicants who do not meet the above listed qualification requirements may be considered based on their level of experience and knowledge for a related technician position

    * All candidates who are invited to an in-person interview will receive the Interview Incentive.  Our recruitment process requires the submission of a resume to hr@troylfs.com.  Select candidates will be contacted to complete a telephone pre-interview screening call.  Candidates who meet our criteria following the pre-screening call, will be invited to an in-person interview.  Those who attend the in-person interview will receive a $100 Interview Incentive!


  • Cambridge | Technical & Services |

    Our Cambridge, ON branch is looking for an eager Fire Alarm Technician Helper to join their team! In this role, the successful candidate will assist our Certified Fire Alarm Technicians with weekly, monthly, semi-annual and annual inspections as required

     

    Responsibilities:

    • Help with service work and repairs on fire alarm systems under the supervision of a CFAA Fire Alarm Technician
    • Other duties as assigned

    Qualifications:

    • Desire to pursue or interest in Fire Alarm Technician work
    • Must be a team player, willing to help others, and able come to work with a positive attitude.
    • Strong communication skills
    • Detail oriented
    • Fire Alarm knowledge an asset
    • Must be able to work Monday to Fridays - hours will vary dependent on the needs of the business

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Thunder Bay | Technical & Services |

    Our Thunder Bay, ON branch is currently looking for an experienced Red Seal Journeyperson/Sprinkler Fitter to join their team! The successful candidate will install, verify, inspect, service and modify sprinkler fire protection systems, ensuring compliance to codes and standards and in accordance with customer’s contract. (Wet/Dry Sprinkler Systems, CO2, Water Mist, Wet and Dry Chemical).

    Job Tasks

    • Service – Wet, dry, pre-action systems, small renovations that require modifications. Trouble shoot systems that are not in proper operation. Make applicable repairs
    • Contracts – Install new systems in both retro and new builds. Coordinate with onsite trades, track and order material, follow track and report on safety procedures
    • Inspection – Inspect, test all applicable systems (fire pumps, hydrants, different alarm valves and devices
    • Maintain knowledge of codes and standards

    Qualifications

    • Certification as a Fire Protection Technician (specifically, Sprinkler/Standpoint System)
    • Red Seal Journeyperson Sprinkler Fitter preferred
    • Position is a unionized position
    • Valid drivers license with clean abstract

    Why Work with Troy?

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 940 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.


  • Timmins | Technical & Services |

    Our Timmins, ON branch is looking for Junior Technicians to join their team!  We are recruiting entry level fire and life safety professionals who are looking for the opportunity to advance their career!  The Junior Fire Alarm Technician position is to provide a training environment for the development of technicians as they work toward attaining their full CFAA certification.

    Nature & Scope·         

    • Take direction from the on-site Fire Alarm Service Representative, supervisors, coordinators, and/or support staff as defined by company policy
    • Perform duties of maintenance and inspections on fire alarm, fire extinguisher and emergency lighting systems where qualified to do so.
    • Ensure that the highest standard of system reliability and client satisfaction are met.
    • Complete work orders and report in a timely fashion
    • Be responsible for learning and understanding applicable ULC Standards, Building Codes, Fire Codes, CSA, Canadian Electrical Code and other codes & standards which apply to their local areas.

     Qualifications

    •  High School Diploma, G.E.D or equivalent working experience required.
    • Registered in or have completed the CFAA Fire Alarm Technician courses.
    • Two years of community college in electronics is desired, or enrolled in community college in an electronics program
    • Proficiency in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills
    • Excellent communication skills – both oral and written
    • Organizational skills
    • Must demonstrate neat and accurate report writing

     


  • Nanaimo | Technical & Services |

    Troy Life & Fire Safety Ltd. is currently looking for Technician Helper to join our Nanaimo, BC team! The key responsibility of the Technician Helper is to assist Fire Alarm Technicians with weekly, monthly, semi-annual and annual inspections as required. In this role, you will help with service work and repairs on fire alarm systems under the supervision of a Fire Alarm Technician, and complete other duties as required.

    Qualifications:

    • Desire to pursue or interest in Fire Alarm Technician work
    • Must be a team player, willing to help others, and able come to work with a positive attitude.
    • Strong communication skills
    • Computer skills required
    • Detail oriented
    • This is a casual reported hours position 

    Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005


  • Moncton | Technical & Services |

    Are you a self-motivated Design Professional looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Sprinkler Designer! In this role you will assist in producing drawings on a variety of buildings including commercial, residential, industrial and healthcare facilities. Ability to work remotely! Branch location will be based on the location of the ideal candidate!

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent
    • Experience in the field of fire protection design/sprinkler systems required; ideal candidate will have 5+ years experience
    • NICET certification and/or have the ability to become certified.
    • Working expertise of 3D modelling design software (e.g. Revit) is preferred
    • Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

    Key Responsibilities:

    • Design, calculate, and stock list fire sprinkler projects in a construction environment.
    • Work with a team of fire protection designers, reporting directly to the design team leader.
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability.
    • Work within Autodesk Revit to recreate fire protection design for 3D modeling.
    • Develop finished building models and drawings from general conceptual information and design notes.
    • Work with senior drafting and design team to create 3D models.
    • Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports.
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
    • Verify that all deliverables meet NFPA standards and local ordinance

  • Windsor | Technical & Services |

    Are you a self-motivated Design Professional looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Sprinkler Designer! In this role you will assist in producing drawings on a variety of buildings including commercial, residential, industrial and healthcare facilities. Ability to work remotely! Branch location will be based on the location of the ideal candidate!

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent
    • Experience in the field of fire protection design/sprinkler systems required; ideal candidate will have 3+ years experience
    • NICET certification and/or have the ability to become certified.
    • Working expertise of 3D modelling design software (e.g. Revit) is preferred
    • Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

    Key Responsibilities:

    • Design, calculate, and stock list fire sprinkler projects in a construction environment.
    • Work with a team of fire protection designers, reporting directly to the design team leader.
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability.
    • Work within Autodesk Revit to recreate fire protection design for 3D modeling.
    • Develop finished building models and drawings from general conceptual information and design notes.
    • Work with senior drafting and design team to create 3D models.
    • Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports.
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
    • Verify that all deliverables meet NFPA standards and local ordinance

  • Sudbury | Technical |

    Are you a self-motivated Design Professional looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Intermediate Sprinkler Designer to join our team! In this role you will assist in producing drawings on a variety of buildings including commercial, residential, industrial and healthcare facilities.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent
    • 3-5 years experience in the field of fire protection design, preferably with a Fire Protection Contractor
    • NICET certification and/or have the ability to become certified
    • Working expertise of 3D modelling design software (e.g. Revit) is preferred
    • Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

    Key Responsibilities:

    • Design, listing, and project coordination of Fire Protection Systems
    • Work with a team of fire protection designers, reporting directly to the design team leader
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability
    • Work within Autodesk Revit to recreate fire protection design for 3D modeling
    • Develop finished building models and drawings from general conceptual information and design notes
    • Work with senior drafting and design team to create 3D models
    • Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team
    • Verify that all deliverables meet NFPA standards and local ordinance

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Service Coordinator

Location: Kelowna

We are hiring a Service Coordinator - Sprinkler to support our branch in Kelowna, BC! The successful candidate will report to the Fire Protection Manager and coordinate the branch's sprinkler service fitters/inspectors' daily schedules. 

Nature & Scope

  • Scheduling technicians and fitters for pre-scheduled inspections, deficiency repairs and/or service work
  • Scheduling technicians and fitters for emergency service calls/repairs as requests arise
  • Coordinating with preferred subcontractors
  • Organizing lift rentals for job requirements and hotel bookings for out-of-town work.
  • Strive to maintain the highest level of customer satisfaction
  • Create and process Purchase orders as required
  • Process all documents with accuracy and efficiency
  • Field request from customers for service calls
  • Contact customers to pre-arrange services
  • Assist in all administrative tasks associated with the day-to-day operation of the branch

 

Qualifications

  • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
  • Experience in dispatching and scheduling/coordinating service personnel is an asset
  • Ability to adjust to constantly changing priorities
  • Strong organizational and multi- tasking skills required
  • Good Customer Service skills
  • 2 year diploma in Office Administration/Business program or equivalent work experience preferred
  • Industry experience preferred

Troy Life & Fire Safety Ltd. Offers an excellent compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.