Troy Life & Fire Safety

Careers

Proudly Canadian, Troy is one of the country's largest third-party suppliers of life & fire safety systems and services. We are an entrepreneurial company with locations coast-to-coast and a legacy of success. We invite you to be part of our team of industry-leading talent with an exciting plan for the future.

Open Positions

Grimsby, Ontario | Technical & Services | In the Office | Wednesday, December 18, 2024
Troy Life & Fire Safety Ltd. is currently looking for Technician Helper to join our Grimsby, ON team! The key responsibility of the Technician Helper is to assist Fire Alarm Technicians with weekly, monthly, semi-annual and annual inspections as required. In this role, you will help with service work and repairs on fire alarm systems under the supervision of a Fire Alarm Technician, and complete other duties as required.
Qualifications:
- Desire to pursue or interest in Fire Alarm Technician work
- Completion/enrollment in CFAA courses considered a strong asset
- Must be a team player, willing to help others, and able come to work with a positive attitude.
- Strong communication skills
- Computer skills required
- Detail oriented
- Fire Alarm knowledge an asset but not required
Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005

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Grimsby, Ontario | Technical & Services | On the Road | Wednesday, December 18, 2024
Our Grimsby, ON branch is looking for Junior Technicians to join their team! We are recruiting entry level fire and life safety professionals who are looking for the opportunity to advance their career! The Junior Fire Alarm Technician position is to provide a training environment for the development of technicians as they work toward attaining their full CFAA certification.
Nature & Scope·
- Take direction from the on-site Fire Alarm Service Representative, supervisors, coordinators, and/or support staff as defined by company policy
- Perform duties of maintenance and inspections on fire alarm, fire extinguisher and emergency lighting systems where qualified to do so.
- Ensure that the highest standard of system reliability and client satisfaction are met.
- Complete work orders and report in a timely fashion
- Be responsible for learning and understanding applicable ULC Standards, Building Codes, Fire Codes, CSA, Canadian Electrical Code and other codes & standards which apply to their local areas.
Qualifications
- High School Diploma, G.E.D or equivalent working experience required.
- Registered in or have completed the CFAA Fire Alarm Technician courses.
- Two years of community college in electronics is desired, or enrolled in community college in an electronics program
- Proficiency in the use of computers
- Must possess a valid driver’s license and have a clean driving record
- Exceptional customer service skills
- Excellent communication skills – both oral and written
- Organizational skills
- Must demonstrate neat and accurate report writing
Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

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Grimsby, Ontario | Technical & Services | In the Office | Wednesday, December 18, 2024
Our Grimsby, ON branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.
Responsibilities
- The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
- Perform verifications on fire alarm systems
- Complete work orders and report in a timely fashion
- On-call for emergency service calls/work
- Act as liaison between customer & Troy
- Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area
Qualifications
- CFAA Certification is required
- Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
- Previous training/experience in fire alarm systems (2+ years)
- Proficient in the use of computers
- Must possess a valid driver’s license and have a clean driving record
- Exceptional customer service skills and organizational skills
Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

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Sudbury, Ontario | Administration | In the Office | Friday, December 13, 2024
We are hiring a Service Coordinator to join our team in Sudbury, ON! The successful candidate will be responsible for assisting management with all administrative tasks associated with the day-to-day operation of the branch.
Nature & Scope
- Coordinating with accuracy and efficiency the schedules of our field staff to complete, inspections, repairs, and renovations.
- Processing and tracking work orders and associated invoices
- Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel.
- Responsible for keeping branch records for expenses and updating them accordingly.
- Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office.
- Strive to maintain the highest level of customer satisfaction.
- Process all documents with accuracy and efficiency.
- Other administrative duties as required.
Qualifications
- Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Coordination/Scheduling experience an asset
- 2-year diploma in business/office administration or equivalent work experience preferred.
- Minimum of 3 years of experience preferred.
Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both!

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

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Kelowna, British Columbia | Technical & Services | In the Office | Monday, December 9, 2024
Our team is looking for a Certified Fire Alarm Technician to work for our Kelowna, BC branch. This position is accountable for inspection, repair, installation, verification, modification, and troubleshooting life safety systems for customers on behalf of the Company. Employees who are electricians may perform work that would normally be sub-contracted to an electrician provided they are not expected to do work for which they cannot obtain a permit.
Responsibilities:
- Perform system verifications on all size projects
- Perform inspections and troubleshooting on all life safety systems
- Perform and assist in the preparation of system modifications
- Keep current through Company training with all applicable legislated codes and standards
- Employees who are electricians may perform work that would normally be sub-contracted to an electrician provided they are not expected to do work for which they cannot obtain a permit
Qualifications:
- ASTTBC Certifications/Endorsements (Fire Alarm, Fire Extinguisher, Emergency Lighting) required
- Two years of community college in electronics is desired, and/or journey level electrician, and/or four (4) years equivalent work experience
- Proficient in the use of computers
- Must possess a valid driver’s license and have a clean driving record
- Exceptional customer service skills and organizational skills
- Factory trained in Programming in Simplex 4100 and/or EST3 is required
Hourly range: $40.50-44.99

Applicants who do not meet the above listed qualification requirements may be considered based on their level of experience and knowledge for a related technician position.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

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Ottawa, Ontario | Sales & Technical | In the Office | Friday, December 6, 2024
Troy Life & Fire Safety Ltd. is looking for a Fire Product Sales Representative to join our Ottawa, ON team. In this role, the sales representative will be responsible for maintaining and securing orders for the branch. They will provide pricing for services and products as they relate to Fire Alarm Systems and Products for assigned accounts with technical accuracy.
Job Description
- Establish contacts with contractors, engineers and suppliers and promote the specification and sale of our products and services
- Provide product and quotation support to sales representatives and customer service
- Assist with quotations and provide support to existing sales personnel
- We are looking for a "self-starter" who is comfortable both with cold-calling prospective clients and with working with our existing sales team members
- Evaluate new product opportunities
- Other related duties as assigned
Qualification
- 2-year Community College diploma in a related field or equivalent technical experience
- Working knowledge of Ontario Building Code & ULC standards
- Experience working with electrical contractors
- Exceptional interpersonal skills
- 5+ years' experience in Fire Product Sales, or equal field experience
- Possess strong computer and organizational skills
- Must possess a valid Driver's License and a clean driving record
Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee-owned company with over 1,000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Apply View on separate page
Oshawa, Ontario | Sales & Technical | In the Office | Friday, December 6, 2024
Our Oshawa, ON branch is currently looking for an experienced Estimator to join their team. In this role, the successful candidate will be responsible for quoting service renovation as well as the estimation and project management of large contract work.
Responsibilities:
- Preparing quotes for building owners, contractors, and tender opportunities
- Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
- Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
- Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
- Coordination of design, material, labour, subcontractors, and change orders
- Effectively manage projects to successful and profitable completion
- Other related duties as assigned
Qualifications:
- Post Secondary Diploma from Seneca in Fire Protection Engineering, or related field of study
- 3+ years' experience in design, installation, sales, or project management in the fire protection industry
- Demonstrated organizational skills
- Ability to collaborate and work effectively within a team
Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005

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Mississauga, Ontario | Technical & Services | On the Road | Friday, December 6, 2024
Troy is looking for an experienced, CFAA Certified Fire Alarm Representative to join their Mississauga branch that supports customers within the GTA! Are you our next employee? The ideal candidate will have a minimum of 5 years of experience in fire alarm systems, with programming experience, and the ability to train/mentor entry level fire alarm technicians as required.
Responsibilities
- The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
- The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
- Perform verifications on fire alarm systems
- Complete work orders and report in a timely fashion
- On-call for emergency service calls/work
- Act as liaison between customer & Troy
- Other duties as assigned
Qualifications
- CFAA Certification required
- Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
- 5+ years previous training/experience in fire alarm service
- Proficient in the use of computers
- Must possess a valid driver’s license and have a clean driving record
- Exceptional customer service skills and organizational skills
- Programming experience
What we offer:
- Competitive salaries
- Paid time off
- Growth and training opportunities
- RRSP matching
- Company vehicle and cell phone
- Incentive plans
- Comprehensive benefits package including dental and health coverage, Health Care Spending Account, life insurance and much more!
Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee-owned company with over 1100 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Apply View on separate page
Mississauga, Ontario | Technical & Services | On the Road | Friday, December 6, 2024
Our Mississauga, ON branch is looking for experienced Fire Alarm Technicians to join their team! The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required. The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met while performing their duties.
Responsibilities
- The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
- The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
- Perform verifications on fire alarm systems
- Complete work orders and report in a timely fashion
- On-call for emergency service calls/work
- Act as liaison between customer & Troy
- Other duties as assigned
Qualifications
- CFAA Certification required
- Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
- 3+ years previous training/experience in fire alarm service
- Proficient in the use of computers
- Must possess a valid driver’s license and have a clean driving record
- Exceptional customer service skills and organizational skills
- Must be available to work afternoons/nights on an ongoing basis!
What we offer:
- Competitive salaries
- Paid time off
- Growth and training opportunities
- RRSP matching
- Company vehicle and cell phone
- Incentive plans
- Comprehensive benefits package including dental and health coverage, Health Care Spending Account, life insurance and much more!
Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Apply View on separate page
Ottawa, Ontario | Technical & Services | On the Road | Friday, December 6, 2024
Our Ottawa, ON branch is currently looking for an experienced Red Seal Journeyperson/Sprinkler Fitter to join their team! The successful candidate will install, verify, inspect, service and modify sprinkler fire protection systems, ensuring compliance to codes and standards and in accordance with customer’s contract. (Wet/Dry Sprinkler Systems, CO2, Water Mist, Wet and Dry Chemical).
Job Tasks
- Service – Wet, dry, pre-action systems, small renovations that require modifications. Trouble shoot systems that are not in proper operation. Make applicable repairs
- Contracts – Install new systems in both retro and new builds. Coordinate with onsite trades, track and order material, follow track and report on safety procedures
- Inspection – Inspect, test all applicable systems (fire pumps, hydrants, different alarm valves and devices
- Maintain knowledge of codes and standards
Qualifications
- Certification as a Fire Protection Technician (specifically, Sprinkler/Standpoint System)
- Red Seal Journeyperson Sprinkler Fitter
- Position is a unionized position
- Valid drivers license with clean abstract
Why Work with Troy?

Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian, employee-owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Apply View on separate page
Ottawa, Ontario | Technical & Services | On the Road | Friday, December 6, 2024
Our Ottawa, ON branch is looking for an experienced Fire Alarm Technician to join our team! The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.
Responsibilities
- The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
- Perform verifications on fire alarm systems
- Complete work orders and report in a timely fashion
- On-call for emergency service calls/work
- Act as liaison between customer & Troy
- Other duties as assigned
Qualifications
- CFAA certification
- Two years of community college in electronics is desired, or equivalent training
- 2 years' work experience
- Previous training/experience in fire alarm systems is an asset
- Proficient in the use of computers
- Must possess a valid driver’s license and have a clean driving record
- Exceptional customer service skills and organizational skills
What we offer:
- Competitive salaries
- Paid time off
- Growth and training opportunities
- RRSP matching
- Company vehicle and cell phone
- Comprehensive benefits package including dental and health coverage, life insurance and much more!
Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Apply View on separate page
Mississauga, Ontario | Sales & Technical | In the Office | Friday, December 6, 2024
Our Mississauga, ON branch is currently looking for an experienced Estimator/Project Manager to join their team. In this role, the successful candidate will be responsible for the estimation and project management of large contract work within the GTA.
Responsibilities:

Preparing quotes for building owners, contractors, and tenders opportunities

Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts

Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades

Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews

Coordination of design, material, labour, subcontractors, and change orders

Effectively manage projects to successful and profitable completion

Qualifications:

Post Secondary Diploma from Seneca in Fire Protection Engineering, or related field of study

427A Sprinkler Fitter Certificate ideal

3+ years experience in design, installation, sales, or project management in the fire protection industry

Demonstrated organizational skills

Ability to collaborate and work effectively within a team

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005
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Victoria, British Columbia | Administration | In the Office | Friday, November 29, 2024
Our Victoria branch is looking for an enthusiastic Office Administrator to join our team! The ideal candidate will be someone with proficient communication skills, strong typing skills, proven ability to prioritize tasks in a fast-paced environment and committed to providing the best support possible to ongoing objectives of the company.
Responsibilities
- Provide administrative support for the National Accounts team
- Complete data management processes; filing and uploading documentation into ERP system
- Creating documents and spreadsheets
- Reporting on customer performance indicators
- Other administrative tasks as required
Qualifications:
- Strong typing skills with excellent attention to detail
- Completion of Secondary School and/or Post-Secondary Education in Business Administration or related field; and/or experience working in office administration
- Ability to multi-task and be a versatile team member
- Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
- Experience in ERP/Data Management/HRIS Systems and advanced computer ability considered a strong asset
- Industry experience in Fire and Life Safety considered and asset but not required
Salary Range: $54,000 - $55,000 annually

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Apply View on separate page
Owen Sound, Ontario | Technical & Services | In the Office | Tuesday, November 19, 2024
We are looking for an IT Systems Administrator to join our team! The successful incumbent will be responsible for assisting with the installation, configuration, and maintenance of hardware, software, and network related systems/applications.
Key Responsibilities:
- Hardware and software configuration, maintenance and deployment
- Maintaining technical diagrams and documentation
- Performing scheduled maintenance routines on and off business hours as required
- Provide remote support to users and resolve help desk tickets as assigned
- Scope and manage change management requests to IT infrastructures
- Collaborate and coordinate tasks with other members of the IT Team
- Triage and troubleshoot network and server issues
- Implement best practices in system admin, ITIL, ITOM and Cybersecurity
- Maintaining and monitor integrity of data storage and backup systems
- Other related duties as assigned
Qualifications:
- 2+ years post-secondary education in Computer Science or related field
- 2+ years of experience in an end user support role
- Have working understanding of data maintenance, network infrastructure, Entra ID, Microsoft 365 (Azure, Intune, Defender)
- Excellent written and verbal communications skills
- Strong customer service skills and problem solving
- Organizational skills and keen attention to detail
- Ability to prioritize tasks, solving mission critical issues first
- Advanced computer capabilities and proficiency with Microsoft Office Programs
- Bilingual in English and French considered an asset
- Ability to travel on occasion; valid Driver's license an asset
Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Apply View on separate page
Dartmouth, Nova Scotia | Administration | In the Office | Tuesday, November 19, 2024
Troy Life & Fire Safety Ltd. is looking for a highly motivated, energetic, and outgoing Preventive Maintenance Account Coordinator to join our Dartmouth, NS Team!
Responsibilities:

The Preventive Maintenance Account (PMA) Coordinator reports to the Regional PMA Sales Manager

The PMA Coordinator will have an assigned Region which may include one or multiple branches

The PMA Coordinator may be required to travel to all assigned branches within the assigned territory

The PMA Coordinator is to:

work in collaboration with the PMA Managers in each assigned office to support the administrative responsibilities involved with agreement renewals.

generate Renewal reporting from Vista, specifically 3 months ahead of the PMA expiration date for all lines of business in the assigned region

run profitability reports by customer/agreement and recommend proposed pricing based on target gross margin budget/expectations

collaborate with each PMA Manager to confirm renewal pricing

distribute renewal letters/agreements to the end customer in DocuSign, follow up and upload signed agreements into Vista

activate the PMA agreement once the agreement is fully executed

update customer information in Vista (i.e. service rates, customer contact information, mobilization charges, agreement notes, scope labour estimates, customer email addresses, etc.)

Qualifications:

Strong typing skills with excellent attention to detail

Post-Secondary Education in Business Administration or related field; and/or 3 years' working experience

Ability to multi-task and be a versatile team member

Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)

Experience in ERP/Data Management/HRIS Systems and advanced computer ability considered a strong asset

Previous experience in customer service and sales is considered an asset but nor required

Industry experience in Fire and Life Safety considered an asset but not required

Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian, employee owned company with over 1100 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.
Apply View on separate page
Montreal, Quebec | Technical & Services | On the Road | Friday, November 15, 2024
*Le français suivra* Our Montreal, QC branch is currently looking for a Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required. ** En tant que représentant du service d'alarme incendie, vous devrez effectuer des tâches d'entretien, d'inspection et de réparation des systèmes d'alarme incendie, des extincteurs, des systèmes d'éclairage d'urgence et d'autres systèmes de sécurité des personnes, selon les besoins.
Responsibilities
- The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
- Perform verifications on fire alarm systems
- Complete fire alarm system programming
- Complete work orders and report in a timely fashion
- On-call for emergency service calls/work
- Act as liaison between customer & Troy
- Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area
- Strong PMA/ITM skills needed
Qualifications
- CFAA Certification is required
- Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
- Previous training/experience in fire alarm systems (2+ years)
- Proficient in the use of computers
- Must possess a valid driver’s license and have a clean driving record
- Exceptional customer service skills and organizational skills
Why Work with Troy?

Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian, employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

***

Responsabilités:
- Inspecter et vérifier anuellement les systèmes d'alarme incendie
- Assurer la conformité des systèmes d'alarme incendie conformément à la norme ULC-S536 et ULC-S537
- Effectuer des rapports incendies des inspections et des modifications du système d'alarme incendie
- Noter des recommandations ou lacunes à partir d’inspection incendie basé sur les normes ULC
- Être disponible pour répondre aux appels de service
Critère de l’employé recherché:
- Bon service à la clientèle
- La capacité de parler et d'écrire en français
- Posséder un permis de conduire valide
- Avoir un bon sens de l'organisation et suivre les règles de santé et de sécurité
- Avoir une certification CFAA ou être prêt à obtenir la certification CFAA dans l'année suivant la date de début
- La formation en usine serait un atout considérable
Ce que nous offrons
- Nous offrons un salaire compétitif, y compris le salaire (basé sur l'expérience), la contribution à l'épargne-retraite, les avantages, le téléphone cellulaire et le véhicule.
- Troy offre un programme de remboursement des frais de scolarité pour les techniciens afin d'obtenir l'obtention de la certification CFAA
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Quebec City, Quebec | Technical & Services | In the Office | Friday, November 15, 2024
Notre succursale de Québec est actuellement à la recherche d'un Compagnon Sceau Rouge / Monteur de Gicleurs expérimenté pour se joindre à son équipe !
Le candidat retenu installera, vérifiera, inspectera, entretiendra et modifiera les systèmes de protection contre l'incendie par gicleurs, en veillant à ce qu'ils soient conformes aux codes et aux normes, ainsi qu'au contrat du client. (Systèmes de gicleurs sec et humide, CO2, brume d'eau, chimiques secs et humides).

Tâches
- Service - Systèmes humides, secs, de pré-action, petites rénovations qui nécessitent des modifications.
- Dépanner les systèmes qui ne fonctionnent pas correctement. Effectuer les réparations nécessaires
- Contrats - Installer de nouveaux systèmes à la fois pour les bâtisses existantes et les nouvelles constructions.
- Coordonner avec les corps de métier sur place, suivre et commander le matériel, suivre les procédures de sécurité et les signaler.
- Inspection - Inspecter et tester tous les systèmes applicables (pompes à incendie, bornes d'incendie, vannes et dispositifs d'alarme différents).
- Maintenir ses connaissances des codes et des normes.
Qualifications
- Certification en tant que technicien en protection incendie (en particulier, système d'extincteurs automatiques à eau/système Standpoint)
- Sceau rouge de compagnon monteur de gicleurs de préférence
- Poste syndiqué
- Permis de conduire valide avec un bon résumé de conducteur
Pourquoi travailler avec Troy ?

Troy Life & Fire Safety Ltd. est l'un des plus grands fournisseurs de systèmes d'alarme incendie, d'extinction d'incendie, de sécurité, d'appel infirmière et de communication au Canada. En tant que paternaire national agréé Edwards, Troy est une entreprise fièrement canadienne, détenue par ses employés, qui compte plus de 1 000 personnes réparties sur 28 sites d'un océan à l'autre. Nous sommes fiers d'avoir une équipe composée de talents de premier plan et d'avoir un plan d'avenir passionnant.

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Montreal, Quebec | Administration | In the Office | Friday, November 15, 2024
Nous sommes à la recherche d'un(e) administrateur(trice) de bureau pour notre succursale de Montréal! À ce titre, vous apporterez un soutien administratif à l'équipe, notamment en gérant les demandes de renseignements des clients, la gestion des données et la coordination des services.
Responsabilités:
- Gérer un volume élevé d’appels
- Coordination des sevices des techniciens pour les inspections et les travaux réparations avec les clients.
- Planification des techniciens de service et des sous-traitants pour les appels d’urgence au besoin.
- Tâches du service à la clientèle incluant aide aux demandes de renseignements et suivi des dossiers clients.
- Gestion complète des procédures d'entré de données, archives et téléchargement de la documentation dans le système ERP.
- Taper des rapports d'inspection et préparer des documents pour tous les techniciens et/ou inspecteurs
- Toutes autres tâches connexes
Qualifications:
- Entrée de données rapide et précise
- Excellente maîtrise de la Suite Office: Word, Excel
- Éducation postsecondaire en bureautique, en administration ou toutes autre formation pertinente
- Savoir travailler en équipe et de manière autonome
- Excellentes compétences organisationnelles
- Compétences exceptionnelles en service à la clientele
- Excellentes compétences en informatique
- Expérience administrative
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Grimsby, Ontario | Technical | In the Office | Thursday, November 14, 2024
Are you a self-motivated Design Professional looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Intermediate Sprinkler Designer to join our team! In this role you will assist in producing drawings on a variety of buildings including commercial, residential, industrial and healthcare facilities.
Qualifications:
- Post-secondary education in Fire Protection Engineering & Technology or equivalent
- 3-5 years experience in the field of fire protection design, preferably with a Fire Protection Contractor
- NICET certification and/or have the ability to become certified
- Working expertise of 3D modelling design software (e.g. Revit) is preferred
- Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset
Key Responsibilities:
- Design, listing, and project coordination of Fire Protection Systems
- Work with a team of fire protection designers, reporting directly to the design team leader
- Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability
- Work within Autodesk Revit to recreate fire protection design for 3D modeling
- Develop finished building models and drawings from general conceptual information and design notes
- Work with senior drafting and design team to create 3D models
- Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports
- Assist in continuing and maintaining company best practices in coordination with national fire protection design team
- Verify that all deliverables meet NFPA standards and local ordinance
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Quebec City, Quebec | Technical & Services | On the Road | Wednesday, November 13, 2024
En tant que représentant du service d'alarme incendie, vous devrez effectuer des tâches d'entretien, d'inspection et de réparation des systèmes d'alarme incendie, des extincteurs, des systèmes d'éclairage d'urgence et d'autres systèmes de sécurité des personnes, selon les besoins.
Responsabilités:
- Inspecter et vérifier anuellement les systèmes d'alarme incendie
- Assurer la conformité des systèmes d'alarme incendie conformément à la norme ULC-S536 et ULC-S537
- Effectuer des rapports incendies des inspections et des modifications du système d'alarme incendie
- Noter des recommandations ou lacunes à partir d’inspection incendie basé sur les normes ULC
- Être disponible pour répondre aux appels de service
Critère de l’employé recherché:
- Bon service à la clientèle
- La capacité de parler et d'écrire en français
- Posséder un permis de conduire valide
- Avoir un bon sens de l'organisation et suivre les règles de santé et de sécurité
- Avoir une certification CFAA ou être prêt à obtenir la certification CFAA dans l'année suivant la date de début
- La formation en usine serait un atout considérable
Ce que nous offrons
- Nous offrons un salaire compétitif, y compris le salaire (basé sur l'expérience), la contribution à l'épargne-retraite, les avantages, le téléphone cellulaire et le véhicule.
- Troy offre un programme de remboursement des frais de scolarité pour les techniciens afin d'obtenir l'obtention de la certification CFAA
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Calgary, Alberta | Sales & Technical | In the Office | Wednesday, October 30, 2024
Our Calgary, AB branch is currently looking for an experienced Estimator to join their team. In this role, the successful candidate will be responsible for Sprinkler Project Estimating, involving both small and large contracts, as well as Project Management for all contracts sold.
Responsibilities:
- Preparing quotes for building owners, contractors, and tenders opportunities
- Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
- Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
- Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
- Coordination of design, material, labour, subcontractors, and change orders
- Effectively manage projects to successful and profitable completion
Qualifications:
- Post Secondary Diploma in Fire Protection, Engineering, or related field of study
- 427A Sprinkler Fitter Certificate is ideal
- 3+ years experience in design, installation, sales, or project management in the fire protection industry
- Demonstrated organizational skills
- Ability to collaborate and work effectively within a team
Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

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Victoria, British Columbia | Administration | In the Office | Monday, September 30, 2024
We are hiring for a Marine and Special Suppression Manager serving Western Canada from our Victoria, BC branch. The successful candidate will be responsible for sales, technical support, specialized training and coordination of marine / special hazard service jobs and personnel.
Responsibilities:
- Responsible for the sales of marine and special hazard fire systems service including testing, inspections, deficiencies, maintenance, and installations.
- Act as the primary customer service liaison with local clients, authorities and class societies.
- Technical resource for service technicians including training and assistance with coordination.
- Perform basic design and estimating procedures for marine based fire suppression and fire detection systems.
- Oversee day to day operations of marine or special hazards field work and projects.
- Review and issue of systems reports.
- Assist in continuing and maintaining company best practices in coordination with national fire suppression design team, quality management, service division and marine group.
Qualifications:
- Post-secondary education in Fire Protection Engineering & Technology or equivalent.
- Familiarity with standard OEM distributor agreements, portal access and functionality.
- Working knowledge of marine fire suppression and detection systems.
- High level communication skills for interaction with multiple offices, technicians, clients and authorities.
- Minimum of 2 – 5 years experience related to fire protection sales, design or purchasing with a focus on special hazard fire suppression systems including, but not limited to clean agent/inert gas, CO2, water mist, foam, and wet/dry chemical systems.
- Technical understanding of fire suppression system components - OEM certification or the ability to obtain certification for the design of special hazard suppression and detection systems is an asset.
- Understanding of technician scheduling and system report review.
- Expertise with regard to compressed gas cylinders and their functional maintenance.
Salary Range: $90,000 - $95,000 annually

Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee-owned company with over 1100 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

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Cambridge, Ontario | Technical & Services | On the Road | Monday, September 23, 2024
Our Cambridge, Ontario branch is looking for an experienced Fire Alarm Technician to join our team!
Responsibilities
- The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
- The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
- Perform verifications on fire alarm systems
- Complete work orders and report in a timely fashion
- On-call for emergency service calls/work
- Act as liaison between customer & Troy
- Other duties as assigned
Qualifications
- Completion of or enrollment in CFAA Certification Courses - willing to obtain within 1 year of employment
- Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
- Previous training/experience in fire alarm systems is an asset
- Proficient in the use of computers
- Must possess a valid driver’s license and have a clean driving record
- Exceptional customer service skills and organizational skills
- Must be available to work afternoons/nights on an ongoing basis
Salary Range: $70,863.00 - $88,569.00

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

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Winnipeg, Manitoba | Technical & Services | In the Office | Tuesday, September 17, 2024
Our Winnipeg, MB branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.
Responsibilities
- The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
- Perform verifications on fire alarm systems
- Complete work orders and report in a timely fashion
- On-call for emergency service calls/work
- Act as liaison between customer & Troy
- Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area
Qualifications
- CFAA Certification required
- Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
- 3-5 years previous training/experience in fire alarm systems
- Experience programming alarm systems (Edwards programming preferred)
- Proficient in the use of computers
- Must possess a valid driver’s license and have a clean driving record
- Exceptional customer service skills and organizational skills
Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Manitobans Act.

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Langley, British Columbia | Technical | In the Office | Tuesday, September 10, 2024
Are you a self-motivated Design Professional looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Intermediate Sprinkler Designer to join our team! In this role you will assist in producing drawings on a variety of buildings including commercial, residential, industrial and healthcare facilities.
Qualifications:
- Post-secondary education in Fire Protection Engineering & Technology or equivalent
- 3-5 years experience in the field of fire protection design, preferably with a Fire Protection Contractor
- NICET certification and/or have the ability to become certified
- Working expertise of 3D modelling design software (e.g. Revit) is preferred
- Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset
Key Responsibilities:
- Design, listing, and project coordination of Fire Protection Systems
- Work with a team of fire protection designers, reporting directly to the design team leader
- Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability
- Work within Autodesk Revit to recreate fire protection design for 3D modeling
- Develop finished building models and drawings from general conceptual information and design notes
- Work with senior drafting and design team to create 3D models
- Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports
- Assist in continuing and maintaining company best practices in coordination with national fire protection design team
- Verify that all deliverables meet NFPA standards and local ordinance
Pay Range: $55,000.00 - $70,000.00 annually

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

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Langley, British Columbia | Technical & Services | In the Office | Monday, July 29, 2024
Our team is currently looking for a Preventive Maintenance Technician (II) to join their Langley, BC team. In this role, the successful candidate will be accountable for performing limited types of service work and will be required to assist on major projects, under the supervision and assistance from a Troy Certified Service Technician.
NATURE AND SCOPE:
- Perform PMA, verifications, repairs, modifications, troubleshooting, training and related duties as directed on all systems excluding those listed in Accountability Objectives.
- Operate a laptop computer and download software to small microprocessor based systems.
- Make programming changes excluding those listed in Accountability Objectives.
- Perform other areas of work as required, i.e. emergency lighting, extinguishers, renovation, etc.
- Train PMT service technicians and, where falling within the PMT II technician’s abilities, customers on the job site as requested.
- Assist in other areas as assigned.
Employees who are electricians may perform work that would normally be subcontracted to an electrician provided they are not expected to do work for which they cannot obtain a permit

QUALIFICATIONS/REQUIREMENTS:
- High School Diploma
- CFAA and/or ASTT EX, EL and FA tickets (where the AHJ requires ASTT certification
- Two (2) year community college graduate in electronics, and/or equivalent work experience
- Good communication skills
- Good computer skills
Hourly Rate: $36 - $38/hour

Please note, if qualifications of applicants do not meet the above criteria, consideration will be made for candidates at the entry/PMT I
level and rate. If we receive applicants who exceed the above criteria, we may consider applicants at the TCST level/rate if they
meet the following criteria:

• The TCST must be able to provide training to PMT and PMTII technicians as required.
• Perform system verifications on all size projects.
• Perform inspections and troubleshooting on all life safety systems.
• Perform and assist in the preparation of system modifications.
• Keep current through Company training with all applicable legislated codes and standards.
• Must be able to program and verify life safety systems
• Factory trained in Programming in Simplex 4100 and/or EST3 is required

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Calgary, Alberta | Technical & Services | On the Road | Monday, July 22, 2024
Our Calgary, Alberta branch is looking to hire a Fire Alarm Technician to join their team! The fire alarm service representative will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.
Responsibilities
- Take direction from supervisors, coordinators, and/or support staff as defined by company policy
- Be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
- Ensure that the highest standard of system reliability and client satisfaction are met
- Perform verifications on fire alarm systems
- Complete work orders and report in a timely fashion
- On-call for emergency service calls/work
- Act as liaison between customer & Troy
- Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area
Qualifications
- Two years of community college in electronics is desired
- Minimum of 2 years' of previous training/experience as a fire alarm technician
- Proficiency in the use of computers
- Must possess a valid driver’s license and have a clean driving record
- CFAA certification is a requirement
- Exceptional customer service skills
- Organizational skills
- Neat and accurate report writing
Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

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Dartmouth, Nova Scotia | Sales & Technical | In the Office | Monday, July 8, 2024
Troy Life & Fire Safety Ltd. is looking for a Preventive Maintenance Account Manager to join their Dartmouth, NS team!
Responsibilities:
- Sell new preventive maintenance agreements on all company products and services.
- Maintain a repetitive substantial renewal rate with existing customers.
- Establish relationships with purchasing influences while promoting the company’s services and products.
- Ensure pricing accuracy of quotations.
- Investigate and document competitive activity and trends.
- Develop knowledge of product, codes and standards.
- Adherence to monthly performance budgets.
Qualifications:
- Previous sales experience and/or sales training
- Must be willing to travel for customer calls
- B2B experience in sales
- Excellent interpersonal skills
- Knowledge of company products and services would be an asset but willing to train
- Ability to work independently
- Computer skills - Microsoft Office Suite
- Self-starter with evidence of prospecting experience or customer cold calling
- Must possess a valid driver's license
Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

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Dartmouth, Nova Scotia | Technical & Services | On the Road | Thursday, January 25, 2024
Our Dartmouth, NS team is looking for an enthusiastic entry level candidate who is looking to develop themselves further in the fire and life safety industry! The Junior Fire Alarm Technician position is to provide a training environment for the development of technicians as they work toward attaining their full CFAA certification.
Nature & Scope
- Take direction from the on-site Fire Alarm Service Representative, supervisors, coordinators, and/or support staff as defined by company policies
- Perform duties of maintenance and inspections on fire alarm, fire extinguisher and emergency lighting systems where qualified to do so.
- Ensure that the highest standard of system reliability and client satisfaction are met.
- Complete work orders and report in a timely fashion
- Be responsible for learning and understanding applicable ULC Standards, Building Codes, Fire Codes, CSA, Canadian Electrical Code and other codes & standards which apply to their local areas.
- Provide onsite assistance to certified fire alarm technicians as required
- Other duties as assigned
Qualifications
- High School Diploma, G.E.D or equivalent working experience required.
- Must be registered in or have completed the CFAA Fire Alarm Technician courses.
- Two years of community college in electronics is desired, or enrolled in community college in an electronics program
- Proficiency in the use of computers
- Must possess a valid driver’s license and have a clean driving record
- Exceptional customer service skills
- Excellent communication skills – both oral and written.
- Organizational skills
- Must demonstrate neat and accurate report writing
Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

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