Careers

Proudly Canadian, Troy is one of the country's largest third-party suppliers of life & fire safety systems and services. We are an entrepreneurial company with locations coast-to-coast and a legacy of success. We invite you to be part of our team of industry-leading talent with an exciting plan for the future.

Open Positions

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  • Montreal, Quebec | Administration | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. Troy Life & Fire Safety Ltd. est l'un des plus grands fournisseurs de systèmes d'alarme incendie, d'extinction d'incendie, de sécurité, d'appel infirmière et de communication au Canada. En tant que partenaire national autorisé par Edwards, Troy est fière d'être canadienne. Nous sommes une entreprise détenue par ses employés, avec plus de 1 300 personnes réparties sur 28 sites d'un bout à l'autre du pays. Nous sommes fiers d'avoir une équipe composée de talents de premier plan et d'avoir un plan d'avenir passionnant. Troy est lauréate en 2025 du programme des sociétés les mieux gérées au Canada. Nous sommes à la recherche d'un(e) administrateur(trice) de bureau pour notre succursale de Montréal! À ce titre, vous apporterez un soutien administratif à l'équipe, notamment en gérant les demandes de renseignements des clients, la gestion des données et la coordination des services.

    Responsabilités:

    • Gérer un volume élevé d’appels
    • Coordination des sevices des techniciens pour les inspections et les travaux réparations avec les clients.
    • Planification des techniciens de service et des sous-traitants pour les appels d’urgence au besoin.
    • Tâches du service à la clientèle incluant aide aux demandes de renseignements et suivi des dossiers clients.
    • Gestion complète des procédures d'entré de données, archives et téléchargement de la documentation dans le système ERP.
    • Taper des rapports d'inspection et préparer des documents pour tous les techniciens et/ou inspecteurs
    • Toutes autres tâches connexes

    Qualifications:

    • Entrée de données rapide et précise
    • Excellente maîtrise de la Suite Office: Word, Excel
    • Éducation postsecondaire en bureautique, en administration ou toutes autre formation pertinente
    • Savoir travailler en équipe et de manière autonome
    • Excellentes compétences organisationnelles
    • Compétences exceptionnelles en service à la clientele
    • Excellentes compétences en informatique
    • Expérience administrative
    Apply View on separate page

  • Langley, British Columbia | Technical & Services | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. This position is accountable for inspection, repair, installation, verification, modification, and troubleshooting life safety systems for customers on behalf of the Company. Employees who are electricians may perform work that would normally be sub-contracted to an electrician provided they are not expected to do work for which they cannot obtain a permit.

    The Troy Certified Service Technician (TCST) must be able to provide training to Preventive Maintenance Technicians (PMT and PMTII) as required.

    NATURE AND SCOPE:

    • Perform system verifications on all size projects.
    • Perform inspections and troubleshooting on all life safety systems.
    • Perform and assist in the preparation of system modifications.
    • Keep current through Company training with all applicable legislated codes and standards.

    QUALIFICATIONS/REQUIREMENTS:

    • High School Diploma
    • Two (2) year community college graduate in electronics, and/or journey level electrician, and/or four (4) years equivalent work experience
    • CFAA Certification and/or ASTT EX, EL, FA tickets (where the AHJ requires ASTT certification)
    • Good communication skills
    • Good computer skills
    • Factory trained in Programming in Simplex 4100 and/or EST3

    Hourly range: $41.51- 46.12

    Applicants who do not meet the above listed qualification requirements may be considered based on their level of experience and knowledge for a related technician position.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Quebec City, Quebec | Technical & Services | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. Troy Life & Fire Safety Ltd. est l'un des plus grands fournisseurs de systèmes d'alarme incendie, d'extinction d'incendie, de sécurité, d'appel infirmière et de communication au Canada. En tant que partenaire national autorisé par Edwards, Troy est fière d'être canadienne. Nous sommes une entreprise détenue par ses employés, avec plus de 1 300 personnes réparties sur 28 sites d'un bout à l'autre du pays. Nous sommes fiers d'avoir une équipe composée de talents de premier plan et d'avoir un plan d'avenir passionnant. Troy est lauréate en 2025 du programme des sociétés les mieux gérées au Canada. Notre succursale de Québec est actuellement à la recherche d'un Compagnon Sceau Rouge / Monteur de Gicleurs expérimenté pour se joindre à son équipe !

    Le candidat retenu installera, vérifiera, inspectera, entretiendra et modifiera les systèmes de protection contre l'incendie par gicleurs, en veillant à ce qu'ils soient conformes aux codes et aux normes, ainsi qu'au contrat du client. (Systèmes de gicleurs sec et humide, CO2, brume d'eau, chimiques secs et humides).

    Tâches

    • Service - Systèmes humides, secs, de pré-action, petites rénovations qui nécessitent des modifications.
    • Dépanner les systèmes qui ne fonctionnent pas correctement. Effectuer les réparations nécessaires
    • Contrats - Installer de nouveaux systèmes à la fois pour les bâtisses existantes et les nouvelles constructions.
    • Coordonner avec les corps de métier sur place, suivre et commander le matériel, suivre les procédures de sécurité et les signaler.
    • Inspection - Inspecter et tester tous les systèmes applicables (pompes à incendie, bornes d'incendie, vannes et dispositifs d'alarme différents).
    • Maintenir ses connaissances des codes et des normes.

    Qualifications

    • Certification en tant que technicien en protection incendie (en particulier, système d'extincteurs automatiques à eau/système Standpoint)
    • Sceau rouge de compagnon monteur de gicleurs de préférence
    • Poste syndiqué
    • Permis de conduire valide avec un bon résumé de conducteur
    Apply View on separate page

  • Calgary, Alberta | Sales & Technical | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Our Calgary, AB branch is currently looking for an experienced Estimator to join their team. In this role, the successful candidate will be responsible for Sprinkler Project Estimating, involving both small and large contracts, as well as Project Management for all contracts sold.

     

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tenders opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders
    • Effectively manage projects to successful and profitable completion

     

    Qualifications:

    • Post Secondary Diploma in Fire Protection, Engineering, or related field of study
    • 427A Sprinkler Fitter Certificate is ideal 
    • Minimum of 5 years experience in design, installation, sales, or project management in the fire protection industry
    • Minimum of 5 years of experience quoting for large sprinkler construction projects
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

     

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

     

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Windsor, Ontario | Sales & Technical | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Our Windsor, ON branch is currently looking for an experienced Estimator to join their team. In this role, the successful candidate will be responsible for the estimation and project management of large contract work.

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tenders opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts;
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades; and
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders

    Qualifications:

    • Post Secondary Diploma in Fire Protection Engineering and/or a related field of study with experience in the Fire Protection industry
    • 3-5 years experience with design, installation or sales and Project Management experience in Fire Protection
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Manitobans with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

     

    Apply View on separate page

  • Moncton, New Brunswick | Sales & Technical | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is looking for an Estimator to join our team in Moncton, NB. Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee-owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. In this role, the successful candidate will be responsible for the estimation and project management of large contract work.

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tenders opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders
    • Effectively manage projects to successful and profitable completion

    Qualifications:

    • Post Secondary Diploma from Seneca in Fire Protection Engineering, or related field of study
    • 3+ years' experience in design, installation, sales, or project management in the fire protection industry
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with New Brunswick's the Accessibility Act, 2024.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Thunder Bay, Ontario | Technical & Services | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is looking for an experienced Sprinkler Systems Estimator to join our team in Thunder Bay, ON. Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. In this role, the successful candidate will be responsible for the estimation and project management of large contract work.

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tender opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders
    • Effectively manage projects to successful and profitable completion
    • Other related duties as assigned

    Qualifications:

    • Post Secondary Diploma from Seneca in Fire Protection Engineering, or related field of study
    • 3+ years' experience in design, installation, sales, or project management in the fire protection industry
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005

    Apply View on separate page

  • Saskatoon, Saskatechewan | Sales & Technical | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Our Saskatoon, SK branch is currently looking for an experienced Estimator/Project Manager to join their team. In this role, the successful candidate will be responsible for Estimating, as well as Project Management of Renovations and small contract projects.

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tenders opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing Proposals, Securing purchase orders/contracts;
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades; and
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders

    Qualifications:

    • Post Secondary Diploma in Fire ProtectionEngineering and/or a related field of study with experience in the Fire Protection industry
    • 3-5 years experience with design, installation or sales and Project Management experience in Fire Protection
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Manitobans with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Cambridge, Ontario | Technical & Services | On the Road | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Troy is currently looking for an experienced Fire Alarm Service Technician in the Woodstock, ON area to join their team! This position is intended to provide support and service to our customers in the Cambridge, ON area. Earn competitive Toronto city wages while enjoying the scenic lifestyle of living in Mid-Western Ontario!

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned.

    Qualifications

    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Experience in performing fire alarm, extinguisher, and emergency lighting inspections.
    • Troubleshooting and service experience an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Understand and practice applicable ULC, CSA and Canadian
    • Electrical codes and standards which apply to their area

    What we offer:

    • Competitive salaries
    • Paid time off
    • Growth and training opportunities
    • RRSP matching
    • Company vehicle and cell phone
    • Incentive plans
    • Comprehensive benefits package including dental and health coverage, life insurance and much more!

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Saskatoon, Saskatechewan | Technical & Services | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Our Saskatoon branch is looking for an experienced Fire Alarm Technician to join their team!

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned

    Qualifications

    • Completion of or enrollment in CFAA Certification Courses - willing to obtain within 1 year of employment
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems is an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Must be available to work afternoons/nights on an ongoing basis!

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Winnipeg, Manitoba | Technical & Services | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Our Winnipeg, MB branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    Qualifications

    • CFAA Certification required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • 3-5 years previous training/experience in fire alarm systems
    • Experience programming alarm systems (Edwards programming preferred)
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

     

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Manitobans Act.

    Apply View on separate page

  • Grimsby, Ontario | Technical & Services | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Our Grimsby, ON branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    Qualifications

    • CFAA Certification is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

     

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Timmins, Ontario | Technical & Services | On the Road | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is looking for a Fire Alarm Technician to join our team in Timmins, ON. Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee-owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. As a Fire Alarm Technician, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area
    • Other duties as required

    Qualifications

    • CFAA Certification preferred
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems and/or electrical background
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program with paid sick days. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

     
    Apply View on separate page

  • Mississauga, Ontario | Technical & Services | On the Road | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is looking for an experienced Fire Alarm Technician to join our team in Mississauga, ON. Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee-owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. The fire alarm service technician will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned

    Qualifications

    • CFAA Certification
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • 3+ years previous training/experience in fire alarm service
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

    What we offer:

    • Competitive salaries
    • Paid time off
    • Growth and training opportunities
    • RRSP matching
    • Company vehicle and cell phone
    • Incentive plans
    • Comprehensive benefits package including dental and health coverage, Health Care Spending Account, life insurance and much more!

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Windsor, Ontario | Technical & Services | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Our Windsor, ON branch is looking for an eager student to join us for the summer months as a Fire Alarm Technician Helper to assist our Fire Alarm Technicians with weekly, monthly, semi-annual and annual inspections as required.

     

    Responsibilities:

    • Help with service work and repairs on fire alarm systems under the supervision of a CFAA Fire Alarm Technician
    • Other duties as assigned

    Qualifications:

    • Desire to pursue or interest in Fire Alarm Technician work; enrollment in CFAA courses considered a strong asset
    • Must be a team player, willing to help others, and able come to work with a positive attitude.
    • Strong communication skills
    • Detail oriented
    • Must be able to work Monday to Fridays - hours will vary dependent on the needs of the business
    • Ideal candidate will have a valid driver's license

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • London, Ontario | Technical & Services | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Our London, ON branch is looking for an eager student to join us for the summer months as a Fire Alarm Technician Helper to assist our Fire Alarm Technicians with weekly, monthly, semi-annual and annual inspections as required.

    Responsibilities:

    • Help with service work and repairs on fire alarm systems under the supervision of a CFAA Fire Alarm Technician
    • Other duties as assigned

    Qualifications:

    • Desire to pursue or interest in Fire Alarm Technician work; enrollment in CFAA courses considered a strong asset
    • Must be a team player, willing to help others, and able come to work with a positive attitude.
    • Strong communication skills
    • Detail oriented
    • Must be able to work Monday to Fridays - hours will vary dependent on the needs of the business
    • Ideal candidate will have a valid driver's license

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

     
    Apply View on separate page

  • Windsor, Ontario | Sales | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Product Sales Representative to join our Windsor, ON team! The successful candidate will be responsible for maintaining and securing orders for the branch. They will provide pricing for products and services as they relate to Fire Alarm, Security, Nurse call Systems as well as 3rd party products for assigned accounts with technical accuracy.

    Job Description

    • Establish contacts with contractors, engineers and suppliers to promote Edwards fire and signalling specifications, and sale of our products and services.
    • Provide product and quotation support to sales representatives and customer service.
    • Assist with quotations and provide support to existing sales personnel.
    • We are looking for a "self-starter" who is comfortable both with cold-calling prospective clients and with working with our existing sales team members
    • Evaluate new product opportunities by introducing them into the marketplace.

    Qualification

    • 2-year Community College diploma in a related field or equivalent technical experience
    • Exceptional interpersonal skills
    • 2 years experience in the Fire Alarm industry
    • Field experience in fire alarm systems and/or experience in sales of fire alarm systems is preferred
    • 3-5 years experience in Fire, Security, or Nursecall Product Sales, or Sales Training
    • Knowledge of Edwards fire and signalling products an asset
    • Possess strong communication, organizational and time management skills
    • Must possess a valid Driver's License and a clean driving record.

    Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Ottawa, Ontario | Sales & Technical | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Troy Life & Fire Safety Ltd. is looking for a Fire Product Sales Representative to join our Ottawa, ON team. In this role, the sales representative will be responsible for maintaining and securing orders for the branch. They will provide pricing for services and products as they relate to Fire Alarm Systems and Products for assigned accounts with technical accuracy.

    Job Description

    • Establish contacts with contractors, engineers and suppliers and promote the specification and sale of our products and services
    • Provide product and quotation support to sales representatives and customer service
    • Assist with quotations and provide support to existing sales personnel
    • We are looking for a "self-starter" who is comfortable both with cold-calling prospective clients and with working with our existing sales team members
    • Evaluate new product opportunities
    • Other related duties as assigned

    Qualification

    • 2-year Community College diploma in a related field or equivalent technical experience
    • Working knowledge of Ontario Building Code & ULC standards
    • Experience working with electrical contractors
    • Exceptional interpersonal skills
    • 5+ years' experience in Fire Product Sales, or equal field experience
    • Possess strong computer and organizational skills
    • Must possess a valid Driver's License and a clean driving record

    Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • London, Ontario | Sales | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Product Sales Representative to join our London, ON team! The successful candidate will be responsible for maintaining and securing orders for the branch. They will provide pricing for products and services as they relate to Fire Alarm, Security, Nurse call Systems as well as 3rd party products for assigned accounts with technical accuracy.

    Job Description

    • Establish contacts with contractors, engineers and suppliers to promote Edwards fire and signalling specifications, and sale of our products and services.
    • Provide product and quotation support to sales representatives and customer service.
    • Assist with quotations and provide support to existing sales personnel.
    • We are looking for a "self-starter" who is comfortable both with cold-calling prospective clients and with working with our existing sales team members
    • Evaluate new product opportunities by introducing them into the marketplace.

    Qualification

    • 2-year Community College diploma in a related field or equivalent technical experience
    • Exceptional interpersonal skills
    • 2 years experience in the Fire Alarm industry
    • Field experience in fire alarm systems and/or experience in sales of fire alarm systems is preferred
    • 3-5 years experience in Fire, Security, or Nursecall Product Sales, or Sales Training
    • Knowledge of Edwards fire and signalling products an asset
    • Possess strong communication, organizational and time management skills
    • Must possess a valid Driver's License and a clean driving record.

    Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Cambridge, Ontario | Sales | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Fire Renovation/Product Sales Representative to join our Cambridge, ON team!

    Job Description

    • Establish contacts with contractors, engineers and suppliers to promote Edwards fire and signaling specifications, and sale of our products and services.
    • Provide product and quotation support to sales representatives and customer service.
    • Assist with quotations and provide support to existing sales personnel.
    • We are looking for a "self-starter" who is comfortable both with cold-calling prospective clients and with working with our existing sales team members
    • Evaluate new product opportunities by introducing them into the marketplace.
    • Establish contact with purchasing influences as assigned or within the geographic territory and promote the sale of Troy's’ services and products.
    • Provide technical support to inside staff and service technicians as required.
    • Generate a list of potential quotes and document competitive activity/trends to direct Manager as required.

     

    Qualification

    • 2-year Community College diploma in a related field or equivalent technical experience
    • Exceptional interpersonal skills
    • 2 years’ experience in the Fire Alarm industry
    • Field experience in fire alarm systems and/or experience in sales of fire alarm systems is preferred
    • 3-5 years’ experience in Fire, Security, or Nursecall Product Sales, or Sales Training
    • Knowledgeable of ULC standards, Ontario Building Code and fire alarm products
    • Knowledge of Edwards fire and signaling products an asset
    • Possess strong communication, organizational and time management skills
    • Must possess a valid Driver's License and a clean driving record.

     

    Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Grimsby, Ontario | Technical | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Are you a self-motivated Design Professional looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Intermediate Sprinkler Designer to join our team! In this role you will assist in producing drawings on a variety of buildings including commercial, residential, industrial and healthcare facilities.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent
    • 3-5 years experience in the field of fire protection design, preferably with a Fire Protection Contractor
    • NICET certification and/or have the ability to become certified
    • Working expertise of 3D modelling design software (e.g. Revit) is preferred
    • Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

    Key Responsibilities:

    • Design, listing, and project coordination of Fire Protection Systems
    • Work with a team of fire protection designers, reporting directly to the design team leader
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability
    • Work within Autodesk Revit to recreate fire protection design for 3D modeling
    • Develop finished building models and drawings from general conceptual information and design notes
    • Work with senior drafting and design team to create 3D models
    • Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team
    • Verify that all deliverables meet NFPA standards and local ordinance

    Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Cambridge, Ontario | Administration | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Troy Life & Fire Safety Ltd. is currently looking to hire a National Account Coordinator to join their Cambridge, Ontario branch! As the National Accounts Coordinator, the successful candidate will be responsible for providing on-going customer account support.

    Responsibilities:

    • Assist in new account set-ups and roll out
    • Provide on-going customer account support and monitors general account activities from invoicing to service calls to issue tracking
    • Be responsible for day to day activities of preventive maintenance business across multiple service offices and customer portfolios nationally
    • Establish, develop and maintain business relationships with internal and external customers
    • Stay on top of daily communication with internal/external customers via phone and email
    • Participate in analyzing accounts in order to develop more streamlined operational procedures
    • Process and verify the accuracy of orders/contracts from customers utilizing the organization’s internal technology system(s) and customer’s service agreements
    • Initiate and follow through to completion all required action for response to customer service requests including order changes, maintenance of order/customer information and files
    • Communicate any recommended changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the department as a whole
    • Be responsible for identifying/monitoring any quality issues and manage/maintain customer specific reporting on account activities
    • Support, identify and manages customer expectations
    • Complete investigation and follow through of any customer challenges with appropriate departments/personnel
    • Perform various administrative duties as required

    Qualifications:

    • Bilingual in French and English would be an asset
    • Minimum 3 years customer service experience
    • Post-secondary education in Business Administration or a related field preferred
    • Ability to multi-task and work independently
    • Effective communicator with efficient organizational skills
    • Experience with managing customer accounts in a complex environment 
    • Knowledge of Microsoft Office (PowerPoint, Word, Excel and Outlook) & GP would be an asset
    • Highly motivated and proactive

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program and apid sick days. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Langley, British Columbia | Administration | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Our Langley, BC branch is looking for an enthusiastic Office Administrator to join our team! The ideal candidate will be someone with exceptional interpersonal skills, proven ability to prioritize tasks in a fast-paced environment, and committed to providing the best support possible to ongoing objectives of the company.

    Responsibilities:

    • Assist Sprinkler Division with administrative tasks associated with the day-to-day operation of the branch
    • Serve as back-up to Service Coordinator
    • Complete data management processes; filing and uploading documentation into ERP system
    • Assisting with preparing reports and quotes
    • Assist with administrative tasks associated with inventory and purchasing
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency
    • Field requests/inquiries from internal and external customers
    • Other administrative tasks as required

    Qualifications:

    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • 3 years' working experience in office administration
    • Experience with trade permits is considered an asset
    • Ability to multi-task and be a versatile team member
    • Ability to re-prioritize tasks and demonstrated strategic organizational skills
    • Experience with purchasing and inventory transactions an asset
    • Experience with Accounting/ERP software ideal

    Annual Salary: $52,000 - $54,000

     

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Apply View on separate page

  • Langley, British Columbia | Technical & Services | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Troy Life & Fire Safety Ltd. is currently looking for a Preventative Maintenance Technician (PMT) I to join their Langley, BC team. In this role, the PMT I will be required to assist on major projects, under the supervision and assistance from a Troy Certified Service Technician (TCST).

    NATURE AND SCOPE:

    • Perform, with minimum supervision, PMA, repairs as within the scope of the Accountability Objective, and related duties as directed.
    • Perform repairs necessary to complete PMA except as excluded in Accountability Objectives.
    • Perform other areas of work as required, i.e. emergency lighting, extinguishers, etc.
    • Assist in other areas as assigned.
    • Prepare and submit timely accurate and neat reports showing all pertinent information which completely documents the work performed.
    • Analyze and report to supervisor, any problems that occur while performing duties.
    • Ensure the most productive use of time by regularly communicating with their service coordinator when a job is completed.
    • Responsible for independently developing knowledge of Company products by reading and understanding service and/or technical bulletins or other material provided and developing technical knowledge which, at time, will be provided through instructor lead training.
    • Maintain and update all related drawings, schematics, and service bulletins issued.
    • Maintain a constantly up-to-date, neat and orderly parts inventory in service vehicle.
    • Strive to maintain the highest level of customer satisfaction as well as suggesting to the customer whenever offered the opportunity, other products and services provided by the company.
    • Submit to the Company (i.e. local branch office supervisor and/or salesperson) any suggestions that might assist in increasing productivity and/or quality of work, or permit possible product modifications or redesigns.
    • Be responsible for adhering to scheduled maintenance and safe operation of the Company vehicle as well as maintaining the interior and exterior of the Company vehicle in a clean and tidy condition.
    • Acting accordingly in a safe and responsible manner and follow established safe working procedures and report all unsafe acts, hazards and/or accidents to the appropriate.

     

    QUALIFICATIONS/REQUIREMENTS:

    •  High School Diploma
    • One (1) year community college graduate in electronics and/or equivalent work experience
    • ASTT EX, EL and FA tickets (where the AHJ requires ASTT certification)
    • Good communication skills
    • Good computer skills

    Employees who are electricians may perform work that would normally be subcontracted to an electrician provided they are not expected to do work for which they cannot obtain a permit.

    Hourly range: $29.98 - 34.59

     

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Apply View on separate page

  • Langley, British Columbia | Technical & Services | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Our team is currently looking for a Preventive Maintenance Technician (II) to join their Langley, BC team. In this role, the successful candidate will be accountable for performing limited types of service work and will be required to assist on major projects, under the supervision and assistance from a Troy Certified Service Technician.

    NATURE AND SCOPE:

    • Perform PMA, verifications, repairs, modifications, troubleshooting, training and related duties as directed on all systems excluding those listed in Accountability Objectives.
    • Operate a laptop computer and download software to small microprocessor based systems.
    • Make programming changes excluding those listed in Accountability Objectives.
    • Perform other areas of work as required, i.e. emergency lighting, extinguishers, renovation, etc.
    • Train PMT service technicians and, where falling within the PMT II technician’s abilities, customers on the job site as requested.
    • Assist in other areas as assigned.

    Employees who are electricians may perform work that would normally be subcontracted to an electrician provided they are not expected to do work for which they cannot obtain a permit

     QUALIFICATIONS/REQUIREMENTS:

    • High School Diploma
    • CFAA and/or ASTT EX, EL and FA tickets (where the AHJ requires ASTT certification
    • Two (2) year community college graduate in electronics, and/or equivalent work experience
    • Good communication skills
    • Good computer skills 

    Hourly Rate: $36 - $39/hour

    Please note, if qualifications of applicants do not meet the above criteria, consideration will be made for candidates at the entry/PMT I
    level and rate. If we receive applicants who exceed the above criteria, we may consider applicants at the TCST level/rate if they
    meet the following criteria:

    • The TCST must be able to provide training to PMT and PMTII technicians as required.
    • Perform system verifications on all size projects.
    • Perform inspections and troubleshooting on all life safety systems.
    • Perform and assist in the preparation of system modifications.
    • Keep current through Company training with all applicable legislated codes and standards.
    • Must be able to program and verify life safety systems
    • Factory trained in Programming in Simplex 4100 and/or EST3 is required

    Apply View on separate page

  • Victoria, British Columbia | Technical & Services | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Our team is currently looking for a Preventive Maintenance Technician (I) to join their Victoria, British Columbia team. In this role, the successful candidate will be accountable for performing limited types of service work and will be required to assist on major projects, under the supervision and assistance from a Troy Certified Service Technician.

    NATURE AND SCOPE:

    • Perform, with minimum supervision, PMA, repairs as within the scope of the Accountability Objective, and related duties as directed.
    • Perform repairs necessary to complete PMA except as excluded in Accountability Objectives.
    • Perform other areas of work as required, i.e. emergency lighting, extinguishers, etc.
    • Assist in other areas as assigned.
    • Prepare and submit timely accurate and neat reports showing all pertinent information which completely documents the work performed.
    • Analyze and report to supervisor, any problems that occur while performing duties.
    • Ensure the most productive use of time by regularly communicating with their service coordinator when a job is completed.
    • Responsible for independently developing knowledge of Company products by reading and understanding service and/or technical bulletins or other material provided and developing technical knowledge which, at time, will be provided through instructor lead training.
    • Maintain and update all related drawings, schematics, and service bulletins issued.
    • Maintain a constantly up-to-date, neat and orderly parts inventory in service vehicle.
    • Strive to maintain the highest level of customer satisfaction as well as suggesting to the customer whenever offered the opportunity, other products and services provided by the company.
    • Submit to the Company (i.e. local branch office supervisor and/or salesperson) any suggestions that might assist in increasing productivity and/or quality of work, or permit possible product modifications or redesigns.
    • Be responsible for adhering to scheduled maintenance and safe operation of the Company vehicle as well as maintaining the interior and exterior of the Company vehicle in a clean and tidy condition.
    • Acting accordingly in a safe and responsible manner and follow established safe working procedures and report all unsafe acts, hazards and/or accidents to the appropriate.

     

    QUALIFICATIONS/REQUIREMENTS:

    •  High School Diploma
    • One (1) year community college graduate in electronics and/or equivalent work experience
    • ASTT EX, EL and FA tickets (where the AHJ requires ASTT certification)
    • Good communication skills
    • Good computer skills

    Employees who are electricians may perform work that would normally be subcontracted to an electrician provided they are not expected to do work for which they cannot obtain a permit.

    Hourly range: $29.98 - 34.59

     

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Apply View on separate page

  • Mississauga, Ontario | Technical & Services | On the Road | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is looking for a Security Systems Technician to join our team in Mississauga, ON. Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee-owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program.

    Are you a Security Technician who is looking to join a dynamic team with opportunity for growth and development? APPLY TODAY!

    The Security Systems Technician will perform installation, programming, commissioning, troubleshooting, repair and inspection functions on Video Surveillance, Access Control, Intrusion and other related products and cabling.

    The successful candidate will provide customers with training for proper system usage and respond to technical inquiries.

    Minimum Qualifications:

    • Minimum 5 years’ experience working within the Security Industry with Access Controls, CCTV, and Intrusion systems
    • Basic knowledge of network systems
    • Electrical/Electronic Post-Secondary Education or equivalent
    • Valid driver's license with clean abstract
    • Strong interpersonal skills, excellent written and verbal communication skills

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Owen Sound, Ontario | Technical & Services | In the Office | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is looking for a Technical Fire Alarm Specialist to join our team in Owen Sound, ON. Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee-owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. In this role, the successful candidate will provide support for multiple brands of products to Canadian and International markets including the coordination and preparation of all documentation as required for new and existing products.

    Responsibilities:

    • Maintain part numbers in ERP system.
    • Be knowledgeable about major competitors and their prime products.
    • Create technically written support documents for engineering product specifications, to be utilized in website promotion, social media, TIPs, Pitch Sheets and RFP submittals by engaging with the Marketing Team.
    • Assist in onboarding and product training programs for new sales/service personnel
    • Create PowerPoint Presentations for sales training as well as end-user product presentations.
    • Monitor pricing levels on product lines, providing corrective action when they are less than the guidelines established by the product/marketing managers
    • Research, prepare and recommend contract and distributor level pricing
    • Research and prepare new product definitions
    • Maintain company SharePoint site with technical product content
    • Ensure product demos are in good working order and track and coordinate branch demo requests
    • Support company trade shows and sales meetings with presentations, demos and technical support
    • Other related duties as assigned

    Qualifications:

    • Graduate of Electronic or Electrical Technology/Fire Protection Technology or equivalent experience
    • Technical background with superior written and oral skills
    • Ability to collaborate and work effectively within a team
    • Proficient in Math and Excel skills
    • Proficient in technical writing and documentation
    • ERP experience considered a strong asset
    • Knowledge of ULC standards and building codes
    • Technical fire alarm expertise considered an asset
    • Knowledge of the fire and life safety industry – sales, marketing, distribution

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

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  • Kelowna, British Columbia | Technical & Services | On the Road | Wednesday, May 7, 2025

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada.  As an Edwards Authorized National Partner, Troy is a proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 winner of the Canada's Best Managed program. Troy Life & Fire Safety Ltd. is currently looking for Technician Helper to join our Kelowna, British Columbia team! The key responsibility of the Technician Helper is to assist Fire Alarm Technicians with weekly, monthly, semi-annual and annual inspections as required. In this role, you will help with service work and repairs on fire alarm systems under the supervision of a Fire Alarm Technician, and complete other duties as required.

    Qualifications:

    • Desire to pursue or interest in Fire Alarm Technician work
    • Must be a team player, willing to help others, and able come to work with a positive attitude.
    • Strong communication skills
    • Computer skills required
    • Detail oriented
    • Fire Alarm knowledge an asset but not required
    • Potential for growth and development in the life and fire safety industry for the right candidate!

    Hourly rate: $23.60

    Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both

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  • Mississauga, Ontario | Sales & Technical | In the Office | Monday, April 14, 2025

    Our Mississauga, ON branch is currently looking for an experienced Estimator to join their team. In this role, the successful candidate will be responsible for the estimation and project management of large contract work.

    Responsibilities:
    • Preparing quotes for building owners, contractors, and tenders opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders
    • Effectively manage projects to successful and profitable completion
    • Other related duties as assigned

    Qualifications:

    • Post Secondary Diploma from Seneca in Fire Protection Engineering, or related field of study
    • 427A Sprinkler Fitter Certificate ideal 
    • 3+ years experience in design, installation, sales, or project management in the fire protection industry
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005

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  • Quebec City, Quebec | Technical & Services | On the Road | Friday, April 11, 2025

    En tant que représentant du service d'alarme incendie, vous devrez effectuer des tâches d'entretien, d'inspection et de réparation des systèmes d'alarme incendie, des extincteurs, des systèmes d'éclairage d'urgence et d'autres systèmes de sécurité des personnes, selon les besoins.

    Responsabilités:

    • Inspecter et vérifier anuellement les systèmes d'alarme incendie
    • Assurer la conformité des systèmes d'alarme incendie conformément à la norme ULC-S536 et ULC-S537
    • Effectuer des rapports incendies des inspections et des modifications du système d'alarme incendie
    • Noter des recommandations ou lacunes à partir d’inspection incendie basé sur les normes ULC
    • Être disponible pour répondre aux appels de service

    Critère de l’employé recherché:

    • Bon service à la clientèle
    • La capacité de parler et d'écrire en français
    • Posséder un permis de conduire valide
    • Avoir un bon sens de l'organisation et suivre les règles de santé et de sécurité
    • Avoir une certification CFAA ou être prêt à obtenir la certification CFAA dans l'année suivant la date de début
    • La formation en usine serait un atout considérable 

    Ce que nous offrons

    • Nous offrons un salaire compétitif, y compris le salaire (basé sur l'expérience), la contribution à l'épargne-retraite, les avantages, le téléphone cellulaire et le véhicule.
    • Troy offre un programme de remboursement des frais de scolarité pour les techniciens afin d'obtenir l'obtention de la certification CFAA
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  • Quebec City, Quebec | Administration | In the Office | Friday, March 14, 2025

    Nous sommes à la recherche d'un(e) coordonnateur(trice) de services pour notre succursale de la ville de Québec! À ce titre, vous apporterez un soutien administratif à l'équipe, notamment en gérant les demandes de renseignements des clients, la gestion des données et la coordination des services.

    Responsabilités:

    • Coordination des inspections, des réparations et des rénovations tout en veillant à l'exactitude et à l'efficacité des horaires du personnel de terrain.
    • Traitement et suivi des ordres de travail et des factures correspondantes
    • Traiter et suivre les achats locaux et s'assurer que la documentation associée est transmise au personnel approprié.
    • Vérifier les notes de frais du personnel et les soumettre au siège social.
    • Assurer la tenue des registres de dépenses de la succursale et les mettre à jour en conséquence.
    • Examiner toutes les informations relatives aux employés et veiller à ce que des rapports exacts et opportuns soient transmis au siège.
    • Contrôler et s'assurer que l'inventaire est reçu correctement sur la base des demandes envoyées pour traitement au siège. Assurer le suivi de toutes les divergences.
    • Aider à la préparation des devis et des propositions.
    • Veiller à maintenir le plus haut niveau de satisfaction de la clientèle.
    • Traiter tous les documents avec précision et efficacité.

    Qualifications requises

    • Excellente connaissance de la suite Microsoft Office et haut niveau de compétence informatique
    • Solides compétences organisationnelles et capacité à effectuer plusieurs tâches à la fois dans un environnement en constante évolution
    • Une expérience en matière de coordination et de planification est un atout
    • Communication professionnelle dans toutes les formes de correspondance (orale et écrite)
    • Diplôme de deux ans en administration des affaires/bureautique ou expérience professionnelle équivalente de préférence
    • 3 à 5 ans d'expérience de préférence
    • Une expérience dans l'entretien des systèmes de construction ou dans le secteur de la construction est un atout
    • Bilinguisme en français et en anglais requis

    Troy Life & Fire Safety Ltd. offre une excellente rémunération, y compris un programme d'avantages sociaux complet. Découvrez une entreprise qui s'engage à assurer un environnement qui favorise la croissance des employés et de l'entreprise tout en assurant la réussite financière des deux.

    **Merci à tous les candidats qui ont pris le temps de postuler pour ce poste. Veuillez noter que seuls les candidats retenus seront contactés pour les prochaines étapes de notre processus de candidature.

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  • Mississauga, Ontario | Technical & Services | In the Office | Wednesday, March 5, 2025

    Are you a fire protection professional with design experience looking to join a dynamic company that offers opportunity for growth and development? Our Mississauga, ON branch is looking for an experienced Sprinkler Systems Designer to join their team!

    Responsibilities:

    • Verify that all deliverables meet NFPA standards and local ordinance.
    • Focus on contract and renovation designs
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability.
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
    • General support for Troy installation projects and other duties as assigned.
    • Other related duties as assigned.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent.
    • Knowledge of design layout, hydraulic calculations, stock listing and project management would be an asset.
    • 5+ years' experience in fire protection design
    • NICET certification and/or have the ability to become certified.
    • Working expertise of AutoCAD and hydraulic calculations.
    • Experience with HydraCAD is an asset.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

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