Careers

Proudly Canadian, Troy is one of the country's largest third-party suppliers of life & fire safety systems and services. We are an entrepreneurial company with locations coast-to-coast and a legacy of success. We invite you to be part of our team of industry-leading talent with an exciting plan for the future.

Open Positions

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  • Windsor, Ontario | Technical & Services | On the Road | Friday, February 21, 2025

    Our Windsor, ON team is currently looking for a Fire Extinguisher Technician to join their branch! In this role, the successful candidate will be maintaining fire extinguishers and providing support in other fire safety related services as required.

     

    Responsibilities:

    • Provide on-site annual and preventive services to national customers.
    • Assist in emergency lighting and fire safety inspections
    • Inspect, repair, test, dismantle, and clean Fire Extinguishers (per NFPA standards) using hand tools, hydrostatic test equipment and monitoring devices
    • Hydro-test high pressure cylinders.
    • Service various different fire extinguishers (e.g. ABC, BC and CO2)

     

    Minimum Qualifications:

    • High School diploma, G.E.D. or equivalent required
    • Industry experience considered an asset
    • Skilled in inspection, repair, maintenance
    • Ability to work with small tools
    • Ability to lift 55 lbs
    • Competent with the use of computers.
    • Strong customer relations skills
    • Must possess a valid driver’s license and have a clean driving record.
    • Knowledge of NFPA 10 is an asset

     

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.  

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Owen Sound, Ontario | Administration | In the Office | Friday, February 21, 2025

    Troy Life & Fire Safety Ltd. is currently looking for a Customer Service / Fire Product Sales Support Administrator to join our head office team in Owen Sound! The ideal candidate will be someone with proficient organization and communication skills and a proven ability to prioritize tasks in a fast-paced environment who is committed to providing the best support possible to ongoing objectives of the company.

    Responsibilities:

    • Receive, enter and process orders for Fire System Projects from Troy’s National branches with minimum delay
    • Receive and process telephone, email messages and delivery related queries in a courteous and professional manner.
    • Process Change Orders as required to initiate appropriate action
    • Work with Finance team to resolve issues that may arise
    • Work directly with Fire Alarm System Design/Drafting and Quotes Specialists as an intermediary when questions arise
    • Initiate procedures necessary to locate short or lost shipments
    • Produce packing slips and coordinate shipping arrangements
    • Initiate and process R.M.A.’s as required and handle warranty questions
    • Establish and follow the required follow up procedures to ensure all delivery commitments are met throughout all departments
    • Manage backlog reports monthly with branch contacts
    • Develop and maintain good working relationships with customer service team members, suppliers, and other divisions/departments within the business
    • Other related duties as assigned  

    Qualifications:

    • 3+ years' working experience as an administrative assistant
    • Post-secondary education in Business Administration or a related field will be an asset
    • Well developed interpersonal skills and the ability to problem solve
    • Exceptional oral and written communication skills
    • Previous customer service experience required
    • Accurate keyboarding skills are essential
    • Ability to assess accuracy and completeness of source documents and information
    • Provide direction to Troy branch office staff on process and properly completing paperwork
    • Ability to multi task and strong time management skills
    • Demonstrated ability to adapt to change  i.e. introduction of new products, changes to existing processes, etc.
    Apply View on separate page

  • Owen Sound, Ontario | Management | In the Office | Thursday, February 20, 2025

    We are looking for an experienced Accounts Payable Supervisor to join our headquarters in Owen Sound, ON! This position is responsible for managing the Accounts Payable department and Reception workload and flow.

    Nature & Scope

    • Reconciling sub-ledger to general ledger account balances
    • Assist in developing/documenting processes and procedures within the AP team
    • Assist in the testing of the ERP system functionality and documentation of the results/procedures
    • Monthly journal entries, accruals, and financial reporting
    • Respond to queries from the field with regards to AP and assist branches and departments in the processing of AP invoices and vendor accounts
    • Other related duties as assigned

    Qualifications

    • 3+ years of experience in Finance/Accounting
    • Use of AI in accounting considered an asset
    • Exceptional communication and interpersonal skills
    • Ability to prioritize tasks and attention to detail required
    • Advanced skill level in computers and Microsoft Office Suites programs; extensive experience with Excel required
    • Demonstrated analytical skills
    • Experience with ERP financial systems and software
    • CPA Designation considered an asset but not required

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

     

     

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  • Montreal, Quebec | Technical & Services | On the Road | Thursday, February 20, 2025

    Our Montreal, QC team is looking for an enthusiastic entry level candidate who is looking to develop themselves further in the fire and life safety industry! The Junior Fire Alarm Technician position is to provide a training environment for the development of technicians as they work toward attaining their full CFAA certification.

    Nature & Scope

    • Take direction from the on-site Fire Alarm Service Representative, supervisors, coordinators, and/or support staff as defined by company policies
    • Perform duties of maintenance and inspections on fire alarm, fire extinguisher and emergency lighting systems where qualified to do so.
    • Ensure that the highest standard of system reliability and client satisfaction are met.
    • Complete work orders and report in a timely fashion
    • Be responsible for learning and understanding applicable ULC Standards, Building Codes, Fire Codes, CSA, Canadian Electrical Code and other codes & standards which apply to their local areas.
    • Provide onsite assistance to certified fire alarm technicians as required
    • Other duties as assigned

    Qualifications

    • High School Diploma, G.E.D or equivalent working experience required.
    • Must be registered in or have completed the CFAA Fire Alarm Technician courses.
    • Two years of community college in electronics is desired, or enrolled in community college in an electronics program
    • Proficiency in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills
    • Excellent communication skills – both oral and written.
    • Organizational skills
    • Must demonstrate neat and accurate report writing
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  • Windsor, Ontario | Technical & Services | On the Road | Wednesday, February 19, 2025

    Our Windsor, ON branch is growing and currently looking for an experienced Fire Alarm Service Technician to join their team! The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned

    Qualifications

    • CFAA certification required and must be in good standing.
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Experience in performing fire alarm, extinguisher, and emergency lighting inspections.
    • Troubleshooting and service experience an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Understand and practice applicable ULC, CSA and Canadian
    • Electrical codes and standards which apply to their area
    • Other related duties as assigned

    Why Work with Troy:

    • Competitive salaries
    • Paid time off
    • Growth and training opportunities
    • RRSP matching
    • Company leased vehicle and cell phone
    • Comprehensive benefits package including dental and health coverage, life insurance and much more!

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Langley, British Columbia | Management | In the Office | Friday, February 14, 2025

    We are looking for an experienced Project Manager to join our team! The Project Manager will report to the local Manager of Fire Detection/Protection in our Langley, BC office.

    Responsibilities:

    • Manage and oversee the full lifecycle of multiple projects from initiation to completion.
    • Dissect large project schedules to determine key dates for installation and extrapolate internal key dates for design procurement and fabrication.
    • Coordinate and collaborate within large project teams and stake holders.
    • Manage internal deliverables.
    • Assess on site labour productivity against monthly billing cycles.
    • Provide direct technical and application support for sales personnel including on-site technical and application support as required by the project.
    • Produce accurate and concise details on engineered systems.
    • Provide assistance to customers and act as a liaison between contractors, sales, site personnel and verification personnel as required.
    • Facilitate effective communication among stakeholders to ensure alignment and transparency.
    • In conjunction with sales personnel support, as required, engineered systems from manufacturing detail through to job completion. Report any significant developments relating to orders or customer concerns to involved sales staff and District Manager.
    • Responsible for keeping current on codes and standards as they apply to products and installations and maintaining detailed knowledge of Troy Life & Fire Safety Ltd. products and products of our competitors
    • Monitor project progress, identify risks, and implement mitigation strategies.
    • Track and report project status, including milestones, deliverables, and budget to senior management

    Qualifications

    • Bachelor's degree in a related field or equivalent experience
    • Previous Project Manager experience on large contracts required
    • Experience with procurement; must be familiar with purchasing activities such as supplier quotes, purchase orders and managing delivery dates.
    • Must be well versed in contract management, including change order pricing.
    • Strong verbal & written communication skills.
    • Excellent Interpersonal and leadership skills.
    • Experience in the Fire Protection Industry would be an asset

    Pay Range: $85,000.00 - $95,000.00 annually

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Barrie, Ontario | Technical & Services | In the Office | Friday, February 14, 2025

    Our Barrie, ON branch is looking for an eager student to join us for the summer months as a Fire Alarm Technician Helper to assist our Fire Alarm Technicians with weekly, monthly, semi-annual and annual inspections as required.

    Responsibilities:

    • Help with service work and repairs on fire alarm systems under the supervision of a CFAA Fire Alarm Technician
    • Other duties as assigned

    Qualifications:

    • Desire to pursue or interest in Fire Alarm Technician work; enrollment in CFAA courses considered a strong asset
    • Must be a team player, willing to help others, and able come to work with a positive attitude.
    • Strong communication skills
    • Detail oriented
    • Must be able to work Monday to Fridays - hours will vary dependent on the needs of the business
    • Ideal candidate will have a valid driver's license

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

     
    Apply View on separate page

  • Victoria, British Columbia | Management | In the Office | Friday, February 14, 2025

    Troy Life & Fire Safety Ltd is looking for an experienced Fire Service Manager to join their Victoria, BC team! In this role, you will be reporting to the Regional Manager and will be responsible for leading and managing all branch administrative personnel, service sales staff, and field technicians.

    Responsibilities:

    • Responsible for ensuring maximum efficiency in scheduling, managing, and work performed by all service technicians
    • Promoting every phase of the Troy Service operation to all customer contacts
    • Keeping current in the area of product features, legislation, and regulations concerning service requirements
    • Developing service billings, service expense and service gross margin forecasts
    • Responsible for the preparation of business reports for the service department, as required by the manager
    • Ensure adherence to company policies and procedures as well as legislative regulations/requirements of operations staff
    • Oversee all health & Safety and ensure that all training requirements have been met
    • Maintain and manage branch budget
    • Performance and development management of direct reports
    • Other supervisory and operations tasks as required

    Qualifications:

    • Post secondary education in business or fire protection detection
    • 8 - 10 years' experience in Fire Alarm System Industry ideal
    • Service management experience in a technical field
    • Knowledge of applicable codes and requirements
    • Excellent written and oral communication skills
    • Good Computer skills (Microsoft Office Suite)
    • Demonstrated leadership ability, fostering a positive work environment
    • Strong financial, operational, and staff management skills

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Rate: $80,000.00 - $100,000.00

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Kelowna, British Columbia | Management | In the Office | Friday, February 14, 2025

    We are looking for an experienced Project Manager to join our team! The Project Manager will report to the local Manager of Fire Detection/Protection in our Kelowna, BC office.

    Responsibilities:

    • Manage and oversee the full lifecycle of multiple projects from initiation to completion.
    • Dissect large project schedules to determine key dates for installation and extrapolate internal key dates for design procurement and fabrication.
    • Coordinate and collaborate within large project teams and stake holders.
    • Manage internal deliverables.
    • Assess on site labour productivity against monthly billing cycles.
    • Provide direct technical and application support for sales personnel including on-site technical and application support as required by the project.
    • Produce accurate and concise details on engineered systems.
    • Provide assistance to customers and act as a liaison between contractors, sales, site personnel and verification personnel as required.
    • Facilitate effective communication among stakeholders to ensure alignment and transparency.
    • In conjunction with sales personnel support, as required, engineered systems from manufacturing detail through to job completion. Report any significant developments relating to orders or customer concerns to involved sales staff and District Manager.
    • Responsible for keeping current on codes and standards as they apply to products and installations and maintaining detailed knowledge of Troy Life & Fire Safety Ltd. products and products of our competitors
    • Monitor project progress, identify risks, and implement mitigation strategies.
    • Track and report project status, including milestones, deliverables, and budget to senior management

    Qualifications

    • Bachelor's degree in a related field or equivalent experience
    • Previous Project Manager experience on large contracts required
    • Experience with procurement; must be familiar with purchasing activities such as supplier quotes, purchase orders and managing delivery dates.
    • Must be well versed in contract management, including change order pricing.
    • Strong verbal & written communication skills.
    • Excellent Interpersonal and leadership skills.
    • Experience in the Fire Protection Industry would be an asset

    Pay Range: $85,000.00 - $95,000.00 annually

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.**

    Apply View on separate page

  • Owen Sound, Ontario | Administration | In the Office | Friday, February 14, 2025

    Troy Life & Fire Safety Ltd. is looking for a Fleet Services Coordinator to join our headquarters in Owen Sound, ON. In this role, the successful candidate will report to the Manager, Customer Service & Financial Analyst for matters relating to supporting the calculation of Sales Incentive plans, financial reporting and cellular program administration.

    Key Responsibilities:

    • Provide administrative support to ensure the smooth operation of the Company’s vehicle fleet.
    • Act as the first point of contact for Fleet Operations inquiries from field personnel.
    • Ensure all fleet processes are completed in a timely manner with records maintained accordingly.
    • Responsible for the day-to-day coordination of the fleet accident program, including receiving accident reports, engaging with insurers (when required), coordinating/facilitating vehicle repairs.
    • Responsible for maintaining the fleet maintenance program, including coordinating/facilitating vehicle maintenance.
    • Assist with launching and maintaining the company GPS system including input, setups, maintenance and minor support to Field Operations.
    • Responsible for obtaining all employee documentation relating to the operation of a company vehicle per company policy, including gathering copies of driver’s licenses, abstracts, signed policies, etc.
    • Assist with the sourcing and replacement of vehicles at required intervals.
    • Assist with building and maintaining vehicle selector, including maintaining company intranet fleet page(s)
    • Other related duties as assigned.

    Qualifications:

    • Post-secondary education in Business Administration or related field.
    • 3 - 5 years' experience as a Fleet Coordinator
    • Experience working within a FLeet Maintenance Program considered an asset
    • Advanced Microsoft Office and computer software skills.
    • Exceptional interpersonal skills; ability to maintain interpersonal relations and diplomacy.
    • Effective verbal and written communication skills.
    • Experienced working within a fast-paced environment and manage competing priorities in order to meet deadlines.

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee-owned company with over 1100 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Job Type: Full-time

    Apply View on separate page

  • Owen Sound, Ontario | Administration | In the Office | Thursday, February 13, 2025

    Troy Life & Fire Safety Ltd. is looking for a Financial Analyst Assistant to join our headquarters in Owen Sound, ON. In this role, the successful candidate will report to the Manager, Customer Service & Financial Analyst for matters relating to supporting the calculation of Sales Incentive plans, financial reporting and cellular program administration.

    Key Responsibilities:

    • Accountable for accurate invoice coding of large data set invoices to ensure correct cost allocation to profit centers.
    • Accurately distribute incentive reports.
    • Supports the calculation of incentive through collection of information as requested by financial analyst; prepare incentive calculations as directed and communicate same to payroll.
    • Assist with the maintenance and updating of incentive calculation platform(s) to ensure accuracy and process efficiency.
    • Investigate any data input discrepancies as it pertains to incentive calculations.
    • Prepare monthly Account Reconciliations.
    • Prepare various financial reports as directed
    • Undertake special financial analyses and projects as assigned.
    • Provide support, as necessary and directed, to Fleet Services and fill-in for the Fleet Services Assistant when needed
    • May be responsible for the onboarding process for cell phones as well as trouble shooting phone-related issues
    • Undertake special financial analysis and projects as assigned.
    • Other related duties as assigned.

    Qualifications:

    • College or University diploma/degree with a focus on Commerce or Business Administration.
    • 5 years' experience in a finance-related role
    • Advanced Microsoft Office and computer software skills.
    • Proficient in and ability to organize/prioritize competing tasks and activities.
    • Exceptional interpersonal skills; ability to maintain interpersonal relations and diplomacy.
    • Effective verbal and written communication skills.

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Owen Sound, Ontario | Technical & Services | In the Office | Thursday, February 13, 2025

    Our team is looking for a Technical Marketing Specialist to join our Owen Sound, ON branch. Are you our next employee? The successful candidate will be responsible for the providing marketing support for releases and inquiries on various products.

    Responsibilities:
    • Provide support for multiple brands of products to Canadian and International markets including the coordination and preparation of all documentation as required for new and existing products
    • Maintain part numbers in ERP system.
    • Be knowledgeable about major competitors and their prime products.
    • Create technically written support documents for engineering product specifications, to be utilized in website promotion, social media, TIPs, Pitch Sheets and RFP submittals by engaging with the Marketing Team.
    • Assist in onboarding and product training programs for new sales/service personnel
    • Create PowerPoint Presentations for sales training as well as end-user product presentations.
    • Monitor pricing levels on product lines, providing corrective action when they are less than the guidelines established by the product/marketing managers
    • Research, prepare and recommend contract and distributor level pricing
    • Research and prepare new product definitions
    • Maintain company SharePoint site with technical product content
    • Ensure product demos are in good working order and track and coordinate branch demo requests
    • Support company trade shows and sales meetings with presentations, demos and technical support
    • Other related duties as assigned

    Qualifications:

    • Graduate of Electronic or Electrical Technology/Fire Protection Technology or equivalent experience
    • Technical background with superior written and oral skills
    • Ability to collaborate and work effectively within a team
    • Proficient in Math and Excel skills
    • Proficient in technical writing and documentation
    • ERP experience considered a strong asset
    • Knowledge of ULC standards and building codes
    • Technical fire alarm expertise considered an asset
    • Knowledge of the fire and life safety industry – sales, marketing, distribution

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian, employee-owned company with over 1100 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Langley, British Columbia | Technical | On the Road | Thursday, February 13, 2025

    Troy Life & Fire Safety Ltd. is currently looking for Technician Helper to join our Langley, BC team! The key responsibility of the Technician Helper is to assist Fire Alarm Technicians with weekly, monthly, semi-annual and annual inspections as required. In this role, you will help with service work and repairs on fire alarm systems under the supervision of a Fire Alarm Technician, and complete other duties as required.

    Responsibilities:

    • Assisting Fire Alarm Technicians with weekly, monthly, semi-annual and annual inspections as required
    • Help with service work and repairs on fire alarm systems under the supervision of a CFAA Fire Alarm Technician
    • Other duties as assigned

    Qualifications:

    • Desire to pursue or interest in Fire Alarm Technician work; enrollment in CFAA courses considered a strong asset
    • Must be a team player, willing to help others, and able come to work with a positive attitude.
    • Strong communication skills
    • Detail oriented
    • Must be able to work Monday to Fridays - hours will vary dependent on the needs of the business

    Job Types: Part-time, Casual reported hours

    Salary: $22.50 per hour

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.**

    Apply View on separate page

  • Saskatoon, Saskatechewan | Administration | In the Office | Tuesday, February 11, 2025

    We are hiring a Service Coordinator/Scheduler for our Saskatoon Branch! In this role the successful candidate will assist the branch with the coordination of inspections, repairs, and renovations while ensuring accuracy and efficiency in schedules of field staff.

     

    Nature & Scope

    • Coordination of inspections, repairs, and renovations while ensuring accuracy and efficiency in schedules of field staff.
    • Processing and tracking work orders and associated invoices
    • Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
    • Checking staff expense claims and submitting to head office
    • Responsible for keeping branch records for expenses and updating them accordingly
    • Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
    • Monitor and ensure inventory is received correctly based on requests sent for processing to Head Office. Follow up on all discrepancies
    • Assist in preparation of quotes and proposals
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency

    Qualifications

    • Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
    • Strong organizational skills and ability to multi-task in a fast-paced environment.
    • Coordination/Scheduling experience an asset
    • Professional communication in all forms of correspondence (verbal and written)
    • 2-year diploma in business/office administration or equivalent work experience preferred
    • 3-5 years of experience preferred
    • Experience in building systems maintenance or construction industries considered an asset

    Troy Life & Fire Safety Ltd. offers an excellent compensation package with a comprehensive benefits program including paid sick days. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Apply View on separate page

  • Winnipeg, Manitoba | Administration | In the Office | Tuesday, February 4, 2025

    Our Winnipeg, MB, branch is looking for an enthusiastic Office Administrator to join our team! The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment, and committed to providing the best support possible to ongoing objectives of the company. In this role you will be responsible to perform a variety of administrative duties as required.

    Responsibilities:

    • Assist manager/supervisor in all administrative tasks associated with the day-to-day operation of the branch including inventory control and administrative support to sales staff
    • Complete data management processes; filing and uploading documentation into ERP system
    • Assisting with reports and quotes including distribution and uploading
    • Assist with billing and invoicing processes
    • Strive to maintain the highest level of customer satisfaction
    • Process all documents with accuracy and efficiency
    • Field requests/inquiries from internal and external customers
    • Other administrative tasks as required

    Qualifications:

    • Post-Secondary Education in Business Administration or related field; and/or 3 years' working experience
    • Ability to multi-task and be a versatile team member
    • Ability to re-prioritize tasks and demonstrated strategic organizational skills
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience in ERP/Data Management/HRIS Systems and advanced computer ability considered a strong asset
    • Industry experience in Fire and Life Safety considered and asset but not required

     

    Apply View on separate page

  • Quebec City, Quebec | Technical & Services | On the Road | Monday, February 3, 2025

    Notre succursale de Québec, est à la recherche d'un aide-technicien en alarmes incendie pour se joindre à son équipe !

    Responsabilités :

    • Aider les techniciens en alarme incendie à effectuer les inspections hebdomadaires, mensuelles, semestrielles et annuelles, au besoin.
    • Aider à l'entretien et aux réparations des systèmes d'alarme incendie sous la supervision d'un technicien en alarme-incendie certifié par l’ACAI.
    • Autres tâches assignées
      Qualifications :

    • Désir de poursuivre ou intérêt pour le travail de technicien d'alarme incendie ; l'inscription aux cours du CFAA est considérée comme un atout important.
      Il faut avoir l'esprit d'équipe, être prêt à aider les autres et être capable de se présenter au travail avec une attitude positive.
      Solides compétences en communication
      Avoir le souci du détail.
      Doit pouvoir travailler du lundi au vendredi - les heures peuvent varier en fonction des besoins de l'entreprise.
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  • Cambridge, Ontario | Administration | In the Office | Friday, January 31, 2025

    Troy Life & Fire Safety Ltd. is recruiting for a National Accounts Administrator to join our Cambridge, Ontario branch. The successful candidate will join our National Accounts team in providing on-going administrative support.

    Responsibilities:

    • Provide administrative support to our National Accounts team
    • Processing a high volume of invoices for larger clients
    • Complete data management processes; filing and uploading documentation into ERP system
    • Creating reports and assisting with quotes including distribution and uploading
    • Assist with collecting inventory data and preparing data for RFP contracts
    • Customer service duties, including reception duties on a back-up basis
    • Reporting on customer performance indicators
    • Assist in preparing the regularly scheduled reporting
    • Other administrative tasks as required

    Qualifications:

    • Post-Secondary Education in Business Administration or related field; or 3 years' working experience
    • Ability to multi-task and be a versatile team member
    • Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
    • Experience in ERP Systems and advanced computer ability an asset
    • Industry experience in Fire and Life Safety an asset
    • Strong organizational and attention to detail skills are required
    • Excellent verbal and written communications, listening and customer service skills.
    • We are looking for someone with excellent interpersonal skills and an ability to work well in a team environment, as well as independent
    • Bilingual in French is considered an asset

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Ottawa, Ontario | Technical & Services | On the Road | Tuesday, January 28, 2025

    Troy is currently looking for an experienced Fire Alarm Service Technicians to join their team! The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met 
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned

    Qualifications

    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Experience in performing fire alarm, extinguisher, and emergency lighting inspections.
    • Troubleshooting and service experience an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Understand and practice applicable ULC, CSA and Canadian
    • Electrical codes and standards which apply to their area

    What we offer:

    • Competitive salaries
    • Paid time off
    • Growth and training opportunities
    • RRSP matching
    • Company vehicle and cell phone
    • Incentive plans
    • Comprehensive benefits package including dental and health coverage, life insurance and much more!

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process**

    Apply View on separate page

  • Cambridge, Ontario | Sales | In the Office | Monday, January 27, 2025

    Troy Life & Fire Safety Ltd. is looking for a highly motivated, energetic, and outgoing Account Manager to join our National Accounts team in Cambridge, ON!

    Responsibilities:

    • Sell new service agreements on all company products and services.
    • Maintain service contracts with existing customers.
    • Establish relationships with purchasing influences while promoting the company’s services and products.
    • Investigate and document competitive activity and trends.
    • Develop knowledge of product, codes and standards.

    Qualifications:

    • Post-secondary Diploma in Sales, Fire Protection or a related field
    • Previous sales experience and/or sales training
    • The ideal candidate will have demonstrated promotional skills
    • Self-starter with evidence of prospecting experience or customer cold calling
    • Must be willing to travel for customer calls
    • Excellent interpersonal skills
    • Knowledge of company products and services would be an asset but willing to train
    • Ability to work independently
    • Computer skills - Microsoft Office Suite
    • Must possess a valid driver's license

    What we offer:

    • Competitive Salary
    • Commission on sales and existing customer account management
    • Company Leased Vehicle
    • Sales incentive promotions
    • Comprehensive benefit program, including retirement savings program and paid sick time
    • A dynamic, fast-paced environment to grow your sales skills

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Owen Sound, Ontario | Technical & Services | In the Office | Friday, January 24, 2025

    Our Owen Sound, ON branch is currently looking for an experienced Application & Quotations Specialist to join their team. In this role, the successful candidate will be responsible for providing project application and quotation support for all sales and service representatives.

    Nature & Scope:

    • Providing marketing product support involving documentation, RFP review, and new product introductions
    • Reviewing and identifying alternative product solutions to meet market needs and profit objectives
    • Be familiar with and able to interpret North American and International codes and standards as they apply to products and installations (ULC, CSA, NBC, CED, DFC, OBC, NFPA, BSI)
    • Be knowledgeable on major competitors and their prime products
    • Assist in training programs for new sales/service personnel
    • Providing product technical support to sales, service technicians, internal departments and resolve product questions
    • Other related duties as assigned

    Qualifications:

    • Post Secondary Diploma in Fire Protection Engineering, Technology, or related field of study
    • Experience in life and fire safety industry, technical fire alarm sales considered an asset
    • Knowledge of ULC standards and Building Codes
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team
    • Proficient computer skills
    • Bilingual in French and English considered an asset

    Why Work with Troy?

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As a National Edwards Authorized Partner, Troy is a proudly Canadian, employee-owned company with over 1100 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Mississauga, Ontario | Technical & Services | On the Road | Monday, January 20, 2025

    We are currently looking for an experienced Security Technician to join our growing team in Mississauga, ON. Are you a Security Technician who is looking to join a dynamic team with opportunity for growth and development? APPLY TODAY!

    The Security Systems Technician will perform installation, programming, commissioning, troubleshooting, repair and inspection functions on Video Surveillance, Access Control, Intrusion and other related products and cabling.

    The successful candidate will provide customers with training for proper system usage and respond to technical inquiries.

    Minimum Qualifications:

    • Minimum 5 years’ experience working within the Security Industry with Access Controls, CCTV, and Intrusion systems
    • Basic knowledge of network systems
    • Electrical/Electronic Post-Secondary Education or equivalent
    • Valid driver's licence with clean abstract
    • Strong interpersonal skills, excellent written and verbal communication skills

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Grimsby, Ontario | Technical & Services | On the Road | Monday, January 20, 2025

    We are currently looking for an experienced Security Technician to join our growing team! Are you a Security Technician who is looking to join a dynamic team with opportunity for growth and development? APPLY TODAY!

    The Security Systems Technician will perform installation, programming, commissioning, troubleshooting, repair and inspection functions on Video Surveillance, Access Control, Intrusion and other related products and cabling.

    The successful candidate will provide customers with training for proper system usage and respond to technical inquiries.

    Minimum Qualifications:

    • Minimum 5 years’ experience working within the Security Industry with Access Controls, CCTV, and Intrusion systems
    • Basic knowledge of network systems
    • Electrical/Electronic Post-Secondary Education or equivalent
    • Valid driver's licence with clean abstract
    • Strong interpersonal skills, excellent written and verbal communication skills

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Cambridge, Ontario | Technical & Services | On the Road | Monday, January 20, 2025

    We are currently looking for an experienced Security Technician to join our growing team! Are you a Security Technician who is looking to join a dynamic team with opportunity for growth and development? APPLY TODAY!

    The Security Systems Technician will perform installation, programming, commissioning, troubleshooting, repair and inspection functions on Video Surveillance, Access Control, Intrusion and other related products and cabling.The successful candidate will provide customers with training for proper system usage and respond to technical inquiries.

    Minimum Qualifications:

    • Minimum 5 years’ experience working within the Security Industry with Access Controls, CCTV, and Intrusion systems
    • Basic knowledge of network systems
    • Electrical/Electronic Post-Secondary Education or equivalent
    • Valid driver's licence with clean abstract
    • Strong interpersonal skills, excellent written and verbal communication skills

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Mississauga, Ontario | Technical | In the Office | Thursday, January 16, 2025

    We are looking for an experienced Marine/Suppression Designer to join our Mississauga, ON branch! Are you our next employee? The primary responsibility of the Marine/Suppression Designer is to perform fire protection design and bill of material take offs for engineered/pre-engineered special hazard fire protection systems.

    Responsibilities:

    • Design, calculate, stock list and project manage fire protection projects.
    • Verify that all deliverables meet NFPA standards and local ordinance which may include marine regulations.
    • Liaise between management, estimating, design, fabrication, purchasing, installation and project management as a high-profile team member resulting in increased profitability.
    • Assist in continuing and maintaining company best practices in coordination with national fire suppression design team and marine group.
    • Assist with and perform basic estimating procedures for bill of materials or project changes based on the direction of sales, suppression, and marine management.
    • Other duties as assigned.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent.
    • Minimum of 3+ years' experience in the field of fire protection design with a focus on special hazards fire suppression systems including, but not limited to clean agent/inert gas, CO2, water mist, foam, and wet/dry chemical systems.
    • OEM certification or ability to obtain certification for the design of special hazard suppression systems.
    • NICET certification and/or have the ability to become certified.
    • Strong background in design layout, calculations, stock listing and project management.
    • Working expertise of AutoCAD, hydraulic calculations and special hazard design software.
    • Working knowledge of basic fire alarm and suppression releasing systems.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities

    Apply View on separate page

  • Owen Sound, Ontario | Technical | In the Office | Thursday, January 16, 2025

    Our Owen Sound, ON branch is looking for a Marine/Suppression Designer to join their team! The primary responsibility of the Marine/Suppression Designer is to perform fire protection design and bill of material take offs for engineered/pre-engineered special hazard fire protection systems.

    Responsibilities:

    • Design, calculate, stock list and project manage fire protection projects.
    • Verify that all deliverables meet NFPA standards and local ordinance which may include marine regulations.
    • Liaise between management, estimating, design, fabrication, purchasing, installation and project management as a high-profile team member resulting in increased profitability.
    • Assist in continuing and maintaining company best practices in coordination with national fire suppression design team and marine group.
    • Assist with and perform basic estimating procedures for bill of materials or project changes based on the direction of sales, suppression, and marine management.
    • Other duties as assigned.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent.
    • Minimum of 2+ years' experience in the field of fire protection design with a focus on special hazards fire suppression systems including, but not limited to clean agent/inert gas, CO2, water mist, foam, and wet/dry chemical systems.
    • OEM certification or ability to obtain certification for the design of special hazard suppression systems.
    • NICET certification and/or have the ability to become certified.
    • Strong background in design layout, calculations, stock listing and project management.
    • Working expertise of AutoCAD, hydraulic calculations and special hazard design software.
    • Working knowledge of basic fire alarm and suppression releasing systems.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities

    Apply View on separate page

  • Mississauga, Ontario | Technical | In the Office | Thursday, January 16, 2025

    Troy Life & Fire Safety Ltd. is looking for enthusiastic Junior Designers to join our team! Are you a fire protection engineering graduate looking to join a dynamic team, with the opportunity for growth and development? Apply today!

    This is an entry level position with the first 3 months providing in-person training out of our Mississauga, ON branch.

    This comprehensive training program will provide newly graduated individuals the chance to further their education and increase their knowledge of design layouts, hydraulic calculations, stock listing and project management.

    Working on real projects under a Senior Designer, the successful candidates will leave the training with the ability to hit-the-ground running and enjoy further career advancement opportunities.

    We will provide continued employment in one of our 28 branches located across Canada

    Responsibilities:

    • Design, calculate and stock list fire sprinkler projects in a construction environment. Verify that all deliverables meet NFPA standards and local ordinance.
    • Work with a team of fire protection designers, reporting directly to the design team leader.
    • Liaise between management, estimating, design, fabrication, installation, and project management as a valuable team member resulting in increased profitability.
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
    • Other related duties as assigned.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent.
    • Knowledge of design layout, hydraulic calculations, stock listing and project management would be an asset.
    • NICET certification and/or have the ability to become certified.
    • Working expertise of AutoCAD and hydraulic calculations.
    • Experience with HydraCAD is an asset.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Barrie, Ontario | Technical & Services | In the Office | Wednesday, January 8, 2025

    Our Barrie, ON branch is looking for an intermediate level Sprinkler Systems Designer to join their team! In this role, the successful candidate will design, calculate and stock list fire sprinkler projects in a construction environment.

    Responsibilities:

    • Verify that all deliverables meet NFPA standards and local ordinance.
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability.
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
    • General support for Troy installation projects and other duties as assigned.
    • Other related duties as assigned.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent.
    • Knowledge of design layout, hydraulic calculations, stock listing and project management would be an asset.
    • NICET certification and/or have the ability to become certified.
    • Working expertise of AutoCAD and hydraulic calculations.
    • Experience with HydraCAD is an asset.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Mississauga, Ontario | Technical & Services | In the Office | Wednesday, January 8, 2025

    Are you a fire protection professional with design experience looking to join a dynamic company that offers opportunity for growth and development? Our Mississauga, ON branch is looking for an experienced Sprinkler Systems Designer to join their team! In this role the successful candidate will design, calculate, and stock list fire sprinkler projects in a construction environment.

    Responsibilities:

    • Verify that all deliverables meet NFPA standards and local ordinance.
    • Focus on contract and renovation designs
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability.
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
    • General support for Troy installation projects and other duties as assigned.
    • Other related duties as assigned.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent.
    • Knowledge of design layout, hydraulic calculations, stock listing and project management would be an asset.
    • 5+ years' experience in fire protection design
    • NICET certification and/or have the ability to become certified.
    • Working expertise of AutoCAD and hydraulic calculations.
    • Experience with HydraCAD is an asset.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Oshawa, Ontario | Technical & Services | In the Office | Wednesday, January 8, 2025

    Our Oshawa, ON branch has an exciting opportunity for an experienced Sprinkler Systems Designer to join their team! In this role, the successful candidate will design, calculate and stock list fire sprinkler projects in a construction environment.

    Responsibilities:

    • Verify that all deliverables meet NFPA standards and local ordinance.
    • Focus on contract and renovation designs
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability.
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team.
    • General support for Troy installation projects and other duties as assigned.
    • Other related duties as assigned.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent.
    • Knowledge of design layout, hydraulic calculations, stock listing and project management would be an asset.
    • 5+ years' experience in fire protection design
    • NICET certification and/or have the ability to become certified.
    • Working expertise of AutoCAD and hydraulic calculations.
    • Experience with HydraCAD is an asset.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Nanaimo, British Columbia | Technical & Services | In the Office | Tuesday, January 7, 2025

    Our team is currently looking for a Preventive Maintenance Technician (II) to join their Nanaimo, BC team. In this role, the successful candidate will be accountable for performing limited types of service work and will be required to assist on major projects, under the supervision and assistance from a Troy Certified Service Technician.

    NATURE AND SCOPE:

    • Perform PMA, verifications, repairs, modifications, troubleshooting, training and related duties as directed on all systems excluding those listed in Accountability Objectives.
    • Operate a laptop computer and download software to small microprocessor based systems.
    • Make programming changes excluding those listed in Accountability Objectives.
    • Perform other areas of work as required, i.e. emergency lighting, extinguishers, renovation, etc.
    • Train PMT service technicians and, where falling within the PMT II technician’s abilities, customers on the job site as requested.
    • Assist in other areas as assigned.

    Employees who are electricians may perform work that would normally be subcontracted to an electrician provided they are not expected to do work for which they cannot obtain a permit

     QUALIFICATIONS/REQUIREMENTS:

    • High School Diploma
    • CFAA and/or ASTT EX, EL and FA tickets (where the AHJ requires ASTT certification
    • Two (2) year community college graduate in electronics, and/or equivalent work experience
    • Good communication skills
    • Good computer skills 

    Hourly Rate: $36 - $38/hour

    Please note, if qualifications of applicants do not meet the above criteria, consideration will be made for candidates at the entry/PMT I
    level and rate. If we receive applicants who exceed the above criteria, we may consider applicants at the TCST level/rate if they
    meet the following criteria:

    • The TCST must be able to provide training to PMT and PMTII technicians as required.
    • Perform system verifications on all size projects.
    • Perform inspections and troubleshooting on all life safety systems.
    • Perform and assist in the preparation of system modifications.
    • Keep current through Company training with all applicable legislated codes and standards.
    • Must be able to program and verify life safety systems
    • Factory trained in Programming in Simplex 4100 and/or EST3 is required

     

    Apply View on separate page

  • Moncton, New Brunswick | Technical & Services | On the Road | Tuesday, January 7, 2025

    Our Moncton, NB team is looking for an enthusiastic entry level candidate who is looking to develop themselves further in the fire and life safety industry! The Junior Fire Alarm Technician position is to provide a training environment for the development of technicians as they work toward attaining their full CFAA certification.

    Nature & Scope

    • Take direction from the on-site Fire Alarm Service Representative, supervisors, coordinators, and/or support staff as defined by company policies
    • Perform duties of maintenance and inspections on fire alarm, fire extinguisher and emergency lighting systems where qualified to do so.
    • Ensure that the highest standard of system reliability and client satisfaction are met.
    • Complete work orders and report in a timely fashion
    • Be responsible for learning and understanding applicable ULC Standards, Building Codes, Fire Codes, CSA, Canadian Electrical Code and other codes & standards which apply to their local areas.
    • Provide onsite assistance to certified fire alarm technicians as required
    • Other duties as assigned

    Qualifications

    • High School Diploma, G.E.D or equivalent working experience required.
    • Must be registered in or have completed the CFAA Fire Alarm Technician courses.
    • Two years of community college in electronics is desired, or enrolled in community college in an electronics program
    • Proficiency in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills
    • Excellent communication skills – both oral and written.
    • Organizational skills
    • Must demonstrate neat and accurate report writing

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Cambridge, Ontario | Technical & Services | On the Road | Monday, January 6, 2025

    Troy is currently looking for an experienced Fire Alarm Service Technician in the Woodstock, ON area to join their team! This position is intended to provide support and service to our customers in the Cambridge, ON area. Earn competitive Toronto city wages while enjoying the scenic lifestyle of living in Mid-Western Ontario!

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 1100 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned.

    Qualifications

    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Experience in performing fire alarm, extinguisher, and emergency lighting inspections.
    • Troubleshooting and service experience an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Understand and practice applicable ULC, CSA and Canadian
    • Electrical codes and standards which apply to their area

    What we offer:

    • Competitive salaries
    • Paid time off
    • Growth and training opportunities
    • RRSP matching
    • Company vehicle and cell phone
    • Incentive plans
    • Comprehensive benefits package including dental and health coverage, life insurance and much more!

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Cambridge, Ontario | Technical & Services | On the Road | Monday, January 6, 2025

    Troy is currently looking for an experienced Fire Alarm Service Technician in the Listowel, ON area to join their team! This position is intended to provide support and service to our customers in the Cambridge, ON area. Earn competitive Toronto city wages while enjoying the scenic lifestyle of living in Mid-Western Ontario!

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 1100 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned.

    Qualifications

    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Experience in performing fire alarm, extinguisher, and emergency lighting inspections.
    • Troubleshooting and service experience an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Understand and practice applicable ULC, CSA and Canadian
    • Electrical codes and standards which apply to their area

    What we offer:

    • Competitive salaries
    • Paid time off
    • Growth and training opportunities
    • RRSP matching
    • Company vehicle and cell phone
    • Incentive plans
    • Comprehensive benefits package including dental and health coverage, life insurance and much more!

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Owen Sound, Ontario | Technical & Services | On the Road | Monday, January 6, 2025

    Troy is currently looking for an experienced Fire Alarm Service Technician to join their team! This position is intended to provide support and service to our customers in the Cambridge, ON area.

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 1100 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned.

    Qualifications

    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Experience in performing fire alarm, extinguisher, and emergency lighting inspections.
    • Troubleshooting and service experience an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Understand and practice applicable ULC, CSA and Canadian
    • Electrical codes and standards which apply to their area

    What we offer:

    • Competitive salaries
    • Paid time off
    • Growth and training opportunities
    • RRSP matching
    • Company vehicle and cell phone
    • Incentive plans
    • Comprehensive benefits package including dental and health coverage, life insurance and much more!

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Langley, British Columbia | Technical & Services | In the Office | Monday, January 6, 2025

    Our team is currently looking for a Preventive Maintenance Technician (II) to join their Langley, BC team. In this role, the successful candidate will be accountable for performing limited types of service work and will be required to assist on major projects, under the supervision and assistance from a Troy Certified Service Technician.

    NATURE AND SCOPE:

    • Perform PMA, verifications, repairs, modifications, troubleshooting, training and related duties as directed on all systems excluding those listed in Accountability Objectives.
    • Operate a laptop computer and download software to small microprocessor based systems.
    • Make programming changes excluding those listed in Accountability Objectives.
    • Perform other areas of work as required, i.e. emergency lighting, extinguishers, renovation, etc.
    • Train PMT service technicians and, where falling within the PMT II technician’s abilities, customers on the job site as requested.
    • Assist in other areas as assigned.

    Employees who are electricians may perform work that would normally be subcontracted to an electrician provided they are not expected to do work for which they cannot obtain a permit

     QUALIFICATIONS/REQUIREMENTS:

    • High School Diploma
    • CFAA and/or ASTT EX, EL and FA tickets (where the AHJ requires ASTT certification
    • Two (2) year community college graduate in electronics, and/or equivalent work experience
    • Good communication skills
    • Good computer skills 

    Hourly Rate: $36 - $38/hour

    Please note, if qualifications of applicants do not meet the above criteria, consideration will be made for candidates at the entry/PMT I
    level and rate. If we receive applicants who exceed the above criteria, we may consider applicants at the TCST level/rate if they
    meet the following criteria:

    • The TCST must be able to provide training to PMT and PMTII technicians as required.
    • Perform system verifications on all size projects.
    • Perform inspections and troubleshooting on all life safety systems.
    • Perform and assist in the preparation of system modifications.
    • Keep current through Company training with all applicable legislated codes and standards.
    • Must be able to program and verify life safety systems
    • Factory trained in Programming in Simplex 4100 and/or EST3 is required

    Apply View on separate page

  • Cambridge, Ontario | Technical & Services | On the Road | Monday, January 6, 2025

    Troy is currently looking for an experienced Fire Alarm Service Technician in the Stratford, ON area to join their team! This position is intended to provide support and service to our customers in the Cambridge, ON area. Earn competitive Toronto city wages while enjoying the scenic lifestyle of living in Mid-Western Ontario!

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 1100 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned.

    Qualifications

    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Experience in performing fire alarm, extinguisher, and emergency lighting inspections.
    • Troubleshooting and service experience an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Understand and practice applicable ULC, CSA and Canadian
    • Electrical codes and standards which apply to their area

    What we offer:

    • Competitive salaries
    • Paid time off
    • Growth and training opportunities
    • RRSP matching
    • Company vehicle and cell phone
    • Incentive plans
    • Comprehensive benefits package including dental and health coverage, life insurance and much more!

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Grimsby, Ontario | Technical & Services | In the Office | Wednesday, December 18, 2024

    Troy Life & Fire Safety Ltd. is currently looking for Technician Helper to join our Grimsby, ON team! The key responsibility of the Technician Helper is to assist Fire Alarm Technicians with weekly, monthly, semi-annual and annual inspections as required. In this role, you will help with service work and repairs on fire alarm systems under the supervision of a Fire Alarm Technician, and complete other duties as required.

    Qualifications:

    • Desire to pursue or interest in Fire Alarm Technician work
    • Completion/enrollment in CFAA courses considered a strong asset
    • Must be a team player, willing to help others, and able come to work with a positive attitude.
    • Strong communication skills
    • Computer skills required
    • Detail oriented
    • Fire Alarm knowledge an asset but not required

    Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005

     

    Apply View on separate page

  • Grimsby, Ontario | Technical & Services | On the Road | Wednesday, December 18, 2024

    Our Grimsby, ON branch is looking for Junior Technicians to join their team!  We are recruiting entry level fire and life safety professionals who are looking for the opportunity to advance their career!  The Junior Fire Alarm Technician position is to provide a training environment for the development of technicians as they work toward attaining their full CFAA certification.

    Nature & Scope·         

    • Take direction from the on-site Fire Alarm Service Representative, supervisors, coordinators, and/or support staff as defined by company policy
    • Perform duties of maintenance and inspections on fire alarm, fire extinguisher and emergency lighting systems where qualified to do so.
    • Ensure that the highest standard of system reliability and client satisfaction are met.
    • Complete work orders and report in a timely fashion
    • Be responsible for learning and understanding applicable ULC Standards, Building Codes, Fire Codes, CSA, Canadian Electrical Code and other codes & standards which apply to their local areas.

     Qualifications

    •  High School Diploma, G.E.D or equivalent working experience required.
    • Registered in or have completed the CFAA Fire Alarm Technician courses.
    • Two years of community college in electronics is desired, or enrolled in community college in an electronics program
    • Proficiency in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills
    • Excellent communication skills – both oral and written
    • Organizational skills
    • Must demonstrate neat and accurate report writing

     

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Grimsby, Ontario | Technical & Services | In the Office | Wednesday, December 18, 2024

    Our Grimsby, ON branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    Qualifications

    • CFAA Certification is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

     

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    Apply View on separate page

  • Ottawa, Ontario | Sales & Technical | In the Office | Friday, December 6, 2024

    Troy Life & Fire Safety Ltd. is looking for a Fire Product Sales Representative to join our Ottawa, ON team. In this role, the sales representative will be responsible for maintaining and securing orders for the branch. They will provide pricing for services and products as they relate to Fire Alarm Systems and Products for assigned accounts with technical accuracy.

    Job Description

    • Establish contacts with contractors, engineers and suppliers and promote the specification and sale of our products and services
    • Provide product and quotation support to sales representatives and customer service
    • Assist with quotations and provide support to existing sales personnel
    • We are looking for a "self-starter" who is comfortable both with cold-calling prospective clients and with working with our existing sales team members
    • Evaluate new product opportunities
    • Other related duties as assigned

    Qualification

    • 2-year Community College diploma in a related field or equivalent technical experience
    • Working knowledge of Ontario Building Code & ULC standards
    • Experience working with electrical contractors
    • Exceptional interpersonal skills
    • 5+ years' experience in Fire Product Sales, or equal field experience
    • Possess strong computer and organizational skills
    • Must possess a valid Driver's License and a clean driving record

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee-owned company with over 1,000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Mississauga, Ontario | Technical & Services | On the Road | Friday, December 6, 2024

    Troy is looking for an experienced, CFAA Certified Fire Alarm Representative to join their Mississauga branch that supports customers within the GTA! Are you our next employee? The ideal candidate will have a minimum of 5 years of experience in fire alarm systems, with programming experience, and the ability to train/mentor entry level fire alarm technicians as required.

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned

    Qualifications

    • CFAA Certification required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • 5+ years previous training/experience in fire alarm service
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Programming experience

    What we offer:

    • Competitive salaries
    • Paid time off
    • Growth and training opportunities
    • RRSP matching
    • Company vehicle and cell phone
    • Incentive plans
    • Comprehensive benefits package including dental and health coverage, Health Care Spending Account, life insurance and much more!

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee-owned company with over 1100 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Mississauga, Ontario | Technical & Services | On the Road | Friday, December 6, 2024

    Our Mississauga, ON branch is looking for experienced Fire Alarm Technicians to join their team! The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required. The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met while performing their duties.

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned

    Qualifications

    • CFAA Certification required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • 3+ years previous training/experience in fire alarm service
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Must be available to work afternoons/nights on an ongoing basis!

    What we offer:

    • Competitive salaries
    • Paid time off
    • Growth and training opportunities
    • RRSP matching
    • Company vehicle and cell phone
    • Incentive plans
    • Comprehensive benefits package including dental and health coverage, Health Care Spending Account, life insurance and much more!

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Mississauga, Ontario | Sales & Technical | In the Office | Friday, December 6, 2024

    Our Mississauga, ON branch is currently looking for an experienced Estimator/Project Manager to join their team. In this role, the successful candidate will be responsible for the estimation and project management of large contract work within the GTA.

     

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tenders opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders
    • Effectively manage projects to successful and profitable completion

    Qualifications:

    • Post Secondary Diploma from Seneca in Fire Protection Engineering, or related field of study
    • 427A Sprinkler Fitter Certificate ideal 
    • 3+ years experience in design, installation, sales, or project management in the fire protection industry
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005

    Apply View on separate page

  • Montreal, Quebec | Technical & Services | On the Road | Friday, November 15, 2024

    *Le français suivra* Our Montreal, QC branch is currently looking for a Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required. ** En tant que représentant du service d'alarme incendie, vous devrez effectuer des tâches d'entretien, d'inspection et de réparation des systèmes d'alarme incendie, des extincteurs, des systèmes d'éclairage d'urgence et d'autres systèmes de sécurité des personnes, selon les besoins.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete fire alarm system programming
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area
    • Strong PMA/ITM skills needed

    Qualifications

    • CFAA Certification is required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems (2+ years)
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

    Why Work with Troy?

    Troy Life & Fire Safety Ltd.is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner,  Troy is a proudly Canadian, employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    ***

    Responsabilités:

    • Inspecter et vérifier anuellement les systèmes d'alarme incendie
    • Assurer la conformité des systèmes d'alarme incendie conformément à la norme ULC-S536 et ULC-S537
    • Effectuer des rapports incendies des inspections et des modifications du système d'alarme incendie
    • Noter des recommandations ou lacunes à partir d’inspection incendie basé sur les normes ULC
    • Être disponible pour répondre aux appels de service

    Critère de l’employé recherché:

    • Bon service à la clientèle
    • La capacité de parler et d'écrire en français 
    • Posséder un permis de conduire valide
    • Avoir un bon sens de l'organisation et suivre les règles de santé et de sécurité
    • Avoir une certification CFAA ou être prêt à obtenir la certification CFAA dans l'année suivant la date de début
    • La formation en usine serait un atout considérable 

    Ce que nous offrons

    • Nous offrons un salaire compétitif, y compris le salaire (basé sur l'expérience), la contribution à l'épargne-retraite, les avantages, le téléphone cellulaire et le véhicule.
    • Troy offre un programme de remboursement des frais de scolarité pour les techniciens afin d'obtenir l'obtention de la certification CFAA

     

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  • Quebec City, Quebec | Technical & Services | In the Office | Friday, November 15, 2024

    Notre succursale de Québec est actuellement à la recherche d'un Compagnon Sceau Rouge / Monteur de Gicleurs expérimenté pour se joindre à son équipe !

    Le candidat retenu installera, vérifiera, inspectera, entretiendra et modifiera les systèmes de protection contre l'incendie par gicleurs, en veillant à ce qu'ils soient conformes aux codes et aux normes, ainsi qu'au contrat du client. (Systèmes de gicleurs sec et humide, CO2, brume d'eau, chimiques secs et humides).

    Tâches

    • Service - Systèmes humides, secs, de pré-action, petites rénovations qui nécessitent des modifications.
    • Dépanner les systèmes qui ne fonctionnent pas correctement. Effectuer les réparations nécessaires
    • Contrats - Installer de nouveaux systèmes à la fois pour les bâtisses existantes et les nouvelles constructions.
    • Coordonner avec les corps de métier sur place, suivre et commander le matériel, suivre les procédures de sécurité et les signaler.
    • Inspection - Inspecter et tester tous les systèmes applicables (pompes à incendie, bornes d'incendie, vannes et dispositifs d'alarme différents).
    • Maintenir ses connaissances des codes et des normes.

    Qualifications

    • Certification en tant que technicien en protection incendie (en particulier, système d'extincteurs automatiques à eau/système Standpoint)
    • Sceau rouge de compagnon monteur de gicleurs de préférence
    • Poste syndiqué
    • Permis de conduire valide avec un bon résumé de conducteur

    Pourquoi travailler avec Troy ?

    Troy Life & Fire Safety Ltd. est l'un des plus grands fournisseurs de systèmes d'alarme incendie, d'extinction d'incendie, de sécurité, d'appel infirmière et de communication au Canada. En tant que paternaire national agréé Edwards, Troy est une entreprise fièrement canadienne, détenue par ses employés, qui compte plus de 1 000 personnes réparties sur 28 sites d'un océan à l'autre. Nous sommes fiers d'avoir une équipe composée de talents de premier plan et d'avoir un plan d'avenir passionnant.

    Apply View on separate page

  • Montreal, Quebec | Administration | In the Office | Friday, November 15, 2024

    Nous sommes à la recherche d'un(e) administrateur(trice) de bureau pour notre succursale de Montréal! À ce titre, vous apporterez un soutien administratif à l'équipe, notamment en gérant les demandes de renseignements des clients, la gestion des données et la coordination des services.

    Responsabilités:

    • Gérer un volume élevé d’appels
    • Coordination des sevices des techniciens pour les inspections et les travaux réparations avec les clients.
    • Planification des techniciens de service et des sous-traitants pour les appels d’urgence au besoin.
    • Tâches du service à la clientèle incluant aide aux demandes de renseignements et suivi des dossiers clients.
    • Gestion complète des procédures d'entré de données, archives et téléchargement de la documentation dans le système ERP.
    • Taper des rapports d'inspection et préparer des documents pour tous les techniciens et/ou inspecteurs
    • Toutes autres tâches connexes

    Qualifications:

    • Entrée de données rapide et précise
    • Excellente maîtrise de la Suite Office: Word, Excel
    • Éducation postsecondaire en bureautique, en administration ou toutes autre formation pertinente
    • Savoir travailler en équipe et de manière autonome
    • Excellentes compétences organisationnelles
    • Compétences exceptionnelles en service à la clientele
    • Excellentes compétences en informatique
    • Expérience administrative

     

    Apply View on separate page

  • Grimsby, Ontario | Technical | In the Office | Thursday, November 14, 2024

    Are you a self-motivated Design Professional looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Intermediate Sprinkler Designer to join our team! In this role you will assist in producing drawings on a variety of buildings including commercial, residential, industrial and healthcare facilities.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent
    • 3-5 years experience in the field of fire protection design, preferably with a Fire Protection Contractor
    • NICET certification and/or have the ability to become certified
    • Working expertise of 3D modelling design software (e.g. Revit) is preferred
    • Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

    Key Responsibilities:

    • Design, listing, and project coordination of Fire Protection Systems
    • Work with a team of fire protection designers, reporting directly to the design team leader
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability
    • Work within Autodesk Revit to recreate fire protection design for 3D modeling
    • Develop finished building models and drawings from general conceptual information and design notes
    • Work with senior drafting and design team to create 3D models
    • Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team
    • Verify that all deliverables meet NFPA standards and local ordinance

     

    Apply View on separate page

  • Calgary, Alberta | Sales & Technical | In the Office | Wednesday, October 30, 2024

    Our Calgary, AB branch is currently looking for an experienced Estimator to join their team. In this role, the successful candidate will be responsible for Sprinkler Project Estimating, involving both small and large contracts, as well as Project Management for all contracts sold.

     

    Responsibilities:

    • Preparing quotes for building owners, contractors, and tenders opportunities
    • Completing pre-qualification documents, reviewing drawings/specifications, developing proposals, and securing purchase orders/contracts
    • Conducting site visits and liaising effectively with consultants, engineers, general contractors, site supervisors, and other trades
    • Coordinating the preparation of drawings, material lists, safety plans, and field installation with site crews
    • Coordination of design, material, labour, subcontractors, and change orders
    • Effectively manage projects to successful and profitable completion

     

    Qualifications:

    • Post Secondary Diploma in Fire Protection, Engineering, or related field of study
    • 427A Sprinkler Fitter Certificate is ideal 
    • Minimum of 5 years experience in design, installation, sales, or project management in the fire protection industry
    • Minimum of 5 years of experience quoting for large sprinkler construction projects
    • Demonstrated organizational skills
    • Ability to collaborate and work effectively within a team

     

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program with paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

     

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Victoria, British Columbia | Administration | In the Office | Monday, September 30, 2024

    We are hiring for a Marine and Special Suppression Manager serving Western Canada from our Victoria, BC branch. The successful candidate will be responsible for sales, technical support, specialized training and coordination of marine / special hazard service jobs and personnel.

    Responsibilities:

    • Responsible for the sales of marine and special hazard fire systems service including testing, inspections, deficiencies, maintenance, and installations.
    • Act as the primary customer service liaison with local clients, authorities and class societies.
    • Technical resource for service technicians including training and assistance with coordination.
    • Perform basic design and estimating procedures for marine based fire suppression and fire detection systems.
    • Oversee day to day operations of marine or special hazards field work and projects.
    • Review and issue of systems reports.
    • Assist in continuing and maintaining company best practices in coordination with national fire suppression design team, quality management, service division and marine group.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent.
    • Familiarity with standard OEM distributor agreements, portal access and functionality.
    • Working knowledge of marine fire suppression and detection systems.
    • High level communication skills for interaction with multiple offices, technicians, clients and authorities.
    • Minimum of 2 – 5 years experience related to fire protection sales, design or purchasing with a focus on special hazard fire suppression systems including, but not limited to clean agent/inert gas, CO2, water mist, foam, and wet/dry chemical systems.
    • Technical understanding of fire suppression system components - OEM certification or the ability to obtain certification for the design of special hazard suppression and detection systems is an asset.
    • Understanding of technician scheduling and system report review.
    • Expertise with regard to compressed gas cylinders and their functional maintenance.

    Salary Range: $90,000 - $95,000 annually

    Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee-owned company with over 1100 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

     

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Cambridge, Ontario | Technical & Services | On the Road | Monday, September 23, 2024

    Our Cambridge, Ontario branch is looking for an experienced Fire Alarm Technician to join our team!

    Responsibilities

    • The fire alarm service representative will be required to assist with duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Other duties as assigned

    Qualifications

    • Completion of or enrollment in CFAA Certification Courses - willing to obtain within 1 year of employment
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • Previous training/experience in fire alarm systems is an asset
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills
    • Must be available to work afternoons/nights on an ongoing basis

    Salary Range: $70,863.00 - $88,569.00

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program including paid sick time. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

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  • Winnipeg, Manitoba | Technical & Services | In the Office | Tuesday, September 17, 2024

    Our Winnipeg, MB branch is currently looking for an experienced Fire Alarm Service Technician to join their team! As our Fire Alarm Service Representative, you will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • The successful candidate will ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    Qualifications

    • CFAA Certification required
    • Two years of community college in electronics is desired, or equivalent training or work experience will be an asset
    • 3-5 years previous training/experience in fire alarm systems
    • Experience programming alarm systems (Edwards programming preferred)
    • Proficient in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • Exceptional customer service skills and organizational skills

     

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

    Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Manitobans Act.

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  • Langley, British Columbia | Technical | In the Office | Tuesday, September 10, 2024

    Are you a self-motivated Design Professional looking for your next career move? Are you looking to join an ever-expanding team in the Life and Fire Safety Industry? Apply to Troy today! Troy Life & Fire Safety Ltd. is excited to announce that we are recruiting for an experienced Intermediate Sprinkler Designer to join our team! In this role you will assist in producing drawings on a variety of buildings including commercial, residential, industrial and healthcare facilities.

    Qualifications:

    • Post-secondary education in Fire Protection Engineering & Technology or equivalent
    • 3-5 years experience in the field of fire protection design, preferably with a Fire Protection Contractor
    • NICET certification and/or have the ability to become certified
    • Working expertise of 3D modelling design software (e.g. Revit) is preferred
    • Autodesk AutoCAD; AutoCAD MEP, Navisworks and Adobe experience is an asset

    Key Responsibilities:

    • Design, listing, and project coordination of Fire Protection Systems
    • Work with a team of fire protection designers, reporting directly to the design team leader
    • Liaise between management, estimating, design, fabrication, installation and project management as a valuable team member resulting in increased profitability
    • Work within Autodesk Revit to recreate fire protection design for 3D modeling
    • Develop finished building models and drawings from general conceptual information and design notes
    • Work with senior drafting and design team to create 3D models
    • Coordinate with BIM construction teams and work within 3D model to create efficient project design and verify clash reports
    • Assist in continuing and maintaining company best practices in coordination with national fire protection design team
    • Verify that all deliverables meet NFPA standards and local ordinance
    Pay Range: $55,000.00 - $70,000.00 annually 
     
     
    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.
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  • Calgary, Alberta | Technical & Services | On the Road | Monday, July 22, 2024

    Our Calgary, Alberta branch is looking to hire a Fire Alarm Technician to join their team! The fire alarm service representative will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required.

    Responsibilities

    • Take direction from supervisors, coordinators, and/or support staff as defined by company policy
    • Be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as required
    • Ensure that the highest standard of system reliability and client satisfaction are met
    • Perform verifications on fire alarm systems
    • Complete work orders and report in a timely fashion
    • On-call for emergency service calls/work
    • Act as liaison between customer & Troy
    • Understand and practice applicable ULC, CSA and Canadian Electrical codes and standards which apply to their area

    Qualifications

    • Two years of community college in electronics is desired
    • Minimum of 2 years' of previous training/experience as a fire alarm technician
    • Proficiency in the use of computers
    • Must possess a valid driver’s license and have a clean driving record
    • CFAA certification is a requirement
    • Exceptional customer service skills
    • Organizational skills
    • Neat and accurate report writing

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.  

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

    Apply View on separate page

  • Dartmouth, Nova Scotia | Sales & Technical | In the Office | Monday, July 8, 2024

    Troy Life & Fire Safety Ltd. is looking for a Preventive Maintenance Account Manager to join their Dartmouth, NS team!

    Responsibilities:

    • Sell new preventive maintenance agreements on all company products and services.
    • Maintain a repetitive substantial renewal rate with existing customers.
    • Establish relationships with purchasing influences while promoting the company’s services and products.
    • Ensure pricing accuracy of quotations.
    • Investigate and document competitive activity and trends.
    • Develop knowledge of product, codes and standards.
    • Adherence to monthly performance budgets.

    Qualifications:

    • Previous sales experience and/or sales training
    • Must be willing to travel for customer calls
    • B2B experience in sales  
    • Excellent interpersonal skills
    • Knowledge of company products and services would be an asset but willing to train
    • Ability to work independently
    • Computer skills - Microsoft Office Suite
    • Self-starter with evidence of prospecting experience or customer cold calling
    • Must possess a valid driver's license

    Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program and company leased vehicle. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.  

    **Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

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Fleet Services Coordinator

Location: Owen Sound, Ontario
Type: In the Office

Troy Life & Fire Safety Ltd. is looking for a Fleet Services Coordinator to join our headquarters in Owen Sound, ON. In this role, the successful candidate will report to the Manager, Customer Service & Financial Analyst for matters relating to supporting the calculation of Sales Incentive plans, financial reporting and cellular program administration.

Key Responsibilities:

  • Provide administrative support to ensure the smooth operation of the Company’s vehicle fleet.
  • Act as the first point of contact for Fleet Operations inquiries from field personnel.
  • Ensure all fleet processes are completed in a timely manner with records maintained accordingly.
  • Responsible for the day-to-day coordination of the fleet accident program, including receiving accident reports, engaging with insurers (when required), coordinating/facilitating vehicle repairs.
  • Responsible for maintaining the fleet maintenance program, including coordinating/facilitating vehicle maintenance.
  • Assist with launching and maintaining the company GPS system including input, setups, maintenance and minor support to Field Operations.
  • Responsible for obtaining all employee documentation relating to the operation of a company vehicle per company policy, including gathering copies of driver’s licenses, abstracts, signed policies, etc.
  • Assist with the sourcing and replacement of vehicles at required intervals.
  • Assist with building and maintaining vehicle selector, including maintaining company intranet fleet page(s)
  • Other related duties as assigned.

Qualifications:

  • Post-secondary education in Business Administration or related field.
  • 3 - 5 years' experience as a Fleet Coordinator
  • Experience working within a FLeet Maintenance Program considered an asset
  • Advanced Microsoft Office and computer software skills.
  • Exceptional interpersonal skills; ability to maintain interpersonal relations and diplomacy.
  • Effective verbal and written communication skills.
  • Experienced working within a fast-paced environment and manage competing priorities in order to meet deadlines.

Why Work with Troy?

Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee-owned company with over 1100 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

Job Type: Full-time

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